Our Payment Methods

Credit and Debit Cards

Bank Transfers

E-Wallets

Exabytes Client Billing System

Exabytes Client Billing System allows you to update your profile, check your account status, billing history as well as submit your payment online.

Pay with JOMPAY

Biller Code: 23689

Ref-1: Your Invoice Number

Ref-2: Mobile Number

Notes: Please ensure your invoice number is entered correctly and your mobile number is active and valid.

Payment will be reflected automatically into your invoice and you shall receive your payment confirmation (computer generated receipt) via email accordingly.

Payment By Credit Card

To submit your payment using Credit Card/Online Bank Transfer, please follow steps below:

Log into our Client Billing System at URL below:
https://billing.exabytes.my/mypanel/clientarea.php
Login ID = Your Email Address
*If you don’t remember what your password is, please click on “Request a Password Reset”
After login, at the bottom of main page, you should see Unpaid Invoices.
Click on the invoice which you wish to view or pay.
To pay with Credit Card, select “Credit Card” to submit your payment.
You will be redirected to payment page for you to fill up your credit card details.
After you have submitted your payment successfully, you shall receive your receipt within 24 Hours.

NOTE: If You have provided Your credit or debit card information to Exabytes in the course of Your order process, OR with You credit card information/details stored in Your Exabytes’s account and having card payment as the payment method of the services/products, You authorize Exabytes to charge to Your credit or debit card for any recurring service fee in auto/direct-debit method. You must remove the card information from the account to opt-out from the automatic payment in Your Exabytes Account.

If you are paying by credit card from outside of Malaysia, kindly download and complete the Credit Card Authorization Form (CC_Auth_Form.pdf). Enclosed with the aforementioned completed form, kindly send us an email at [email protected] together with your passport. Please specify your direct phone number which we can call to verify your identity. Credit card payment will be checked and processed within 2 business days from the date of receiving all supporting documents. Upon successful clearance of payment, service will be activated and you will be notified via email. As for payment via PayPal gateway, kindly complete the PayPal Authorization Form (PayPal-Charge-Authorization-Form.pdf) and email to us at [email protected].

Banking Information

Account Number
3117949912

Bank Name
Public Bank Berhad

Account Name
Exabytes Network Sdn Bhd

Bank Address
104, 104A & 104B Macalister Road, 10400 Georgetown, Penang, Malaysia.

Bank SWIFT
PBBEMYKL

Account Beneficiary ID
576092T

We accept Direct Cash/Cheque Bank-In and Wire Transfer.

For Wire Transfer payment method, please note that you may need to submit additional amount of USD $30.00 per wire transfer to cover the wire transfer fee charged by bank. This is to avoid any underpayment for the balance due in the invoice. We will add back the additional amount received into your billing account. The credit can be applied into your future invoices due.

Please email us ([email protected]) the bank-in & remittance slip, or proof of online transaction (using “Print Screen” or download transaction record from the transaction page) with the Pro Forma Invoice number/domain name once payment is made.

Alternatively, you may log into our Billing System and upload the slip with the steps below:

Please go to ‘Invoices’, and select the unpaid invoice you would like to pay.
Next, select Payment Method ‘Bank Transfer’ -> ‘Upload’ receipt

**Your account will not be activated until we have this confirmation.

Terms And Conditions

Below are the currency exchange rates if payment in different currency from invoice of :

Invoice of	Payment in
RM 1.00	USD 0.25
RM 1.00	SGD 0.35
RM 1.00	RMB 1.90

Payment By Cheque

Please write your cheque payable to “Exabytes Network Sdn Bhd” and bank in to our Public Bank account or POS to our address as below:

Exabytes Network Sdn Bhd
(Formerly known as Exa Bytes Network Sdn Bhd)
1-18-8, Suntech @ Penang Cybercity
Lintang Mayang Pasir 3, 11950
Bayan Baru, Penang.