Leveraging Alibaba AI Smart Asistants (Alibaba AI生意助手) in Global Commerce


Alibaba AI Smart Assistant - Ai-Native tool

In an era where the boundaries of trade are constantly expanding, technology emerges as a pivotal ally. Exabytes’ Alibaba services, leading this revolution in Malaysia, empower businesses to fully harness the potential of digital trade. By leveraging advanced tools and platforms with Exabytes and Alibaba, businesses can more effectively navigate the global market.

A recent feature on Alibaba’s international site highlights this phenomenon, focusing on Fei Fan, the general manager of Zhongxing Group, and his remarkable journey. Fan’s story illustrates not just business acumen but also the strategic use of Artificial Intelligence (AI) to transition seamlessly from domestic to international trade.

The AI Revolution in International Trade – AI Smart Assistant (AI生意助手)

Fei Fan’s company, which pivoted from domestic to foreign trade in 2014, witnessed a colossal leap in its international performance through Alibaba’s international platform. The cornerstone of this success?

An AI Smart Assistant (AI生意助手), a tool designed to bridge gaps and streamline the process of global commerce.

Alibaba AI Smart Assistant AI Tool

About AI Smart Assistant (AI生意助手) – An AI Product That Understands Global Trade

Alibaba International Station launched a brand new AI Native tool called “Business Assistant” on November 1, 2023. Business Assistant is the result of 24 years of digital foreign trade practice on Alibaba International Station.

It combines global business analysis and AI technology innovation to bring a completely new way of working for foreign trade enterprises. This product offers the following features and advantages:

1. Intelligent Product Launch (智能发品)

Intelligent Product Launch - demo 1
Title Optimization 标题优化
Intelligent Product Launch - demo 2
Title Optimization 标题优化
Intelligent image and video creation
Image Optimization 图片优化
Intelligent video creation
Intelligent Video Creation 智能视频生成
  • Title Optimization 标题优化: Enhances product titles based on attributes, buyer search and click patterns, improving readability and relevance.
  • Keyword Expansion 扩充关键词: Recommends and expands keywords based on product attributes and similar products, increasing search recall and matching with high-traffic categories.
  • Image Optimization 图片优化: Generates white-background and scene images based on national and industry characteristics, offering customizable scene images.
  • Intelligent Video Creation 智能视频生成: Automatically adds English subtitles, extracts product highlights, adds voiceovers, and provides a variety of background music, creating comprehensive product introduction videos.


2. Intelligent Reception(智能接待)

alibaba ai smart assistant intelligent reception

  • Buyer Tagging 买家标签: Identifies buyer purchasing characteristics, aiding in efficient deal closure.
  • AI Polishing AI润色: Optimizes grammar and suggests copy based on buyer habits, with a variety of reply tones available.
  • Assisted Reception 辅助接待: Extracts key information from conversations for quick, intelligent response suggestions and translation.
  • RFQ Intelligent Quotation RFQ智能报价: Deeply understands RFQ content and buyer needs, generating professional quote messages to enhance conversion rates.


3. Intelligent Analysis(智能分析)

Intelligent Analysis

  • Product Analysis 商品分析: Utilizes data from Alibaba and global customs, considering buyer preferences, to analyze global market trends and category opportunities.
  • Product Diagnosis 商品诊断: Assesses product rankings and operational potential, providing targeted strategies based on keywords, traffic sources, and other key data.


4. Operational Pathways(操作路径)

  • Activation 开通服务: Requires manual activation upon first purchase, setting an activation time for the product’s features.
  • Function Invocation 功能唤起路径: Accessible through the My Alibaba backend, with a guide for usage, or via smart icons on various pages like product posting, RFQ quoting, and communication interfaces.


Fei Fan on the AI Business Assistant: Transitioning from Domestic to International Trade

1. Overcoming Language Barriers with AI

One of the most formidable challenges in international trade is the language barrier. Zhongxing Group tackled this with the AI Smart Assistant (AI生意助手)’s “Intelligent Reception (智能接待)” feature.

AI Business Assistant (AI生意助手)'s "Intelligent Reception (智能接待)" feature.

This tool is not just a translator; it understands the context of conversations with buyers and suggests responses that are polished, professional, and in tune with the nuances of foreign trade language.

AI Business Assistant (AI生意助手)'s act as translator

This technology transformed the company’s international communication from hesitant to confident, overcoming the limitations posed by linguistic diversity.


2. Revolutionizing Content with AI-Enhanced Video Production

In the realm of digital marketing, content is king. Recognizing this, the AI Smart Assistant offers a feature for handling video content.

Fei Fan highlights how this tool can take a raw video and transform it into a concise, engaging product video complete with background music and a script.

This feature not only enhances the quality of marketing content but also significantly reduces production costs and time.


3. Intelligent Analysis for Strategic Decision Making

Another key feature is the tool’s intelligent analysis capability, which offers product diagnosis and opportunity analysis.

This aspect of AI helps in discerning market trends and buyer preferences, aiding businesses in making informed decisions about product selection and operational strategies.


The Power of Digital Tools in Modern Trade

Fei Fan’s philosophy underscores confidence over language proficiency in foreign trade. The AI Smart Assistant exemplifies this by providing a suite of tools that cater to the nuanced needs of international commerce.

Especially beneficial for small and medium-sized teams, this AI tool democratizes access to international markets, making foreign trade more approachable and less daunting.


Fei Fan’s story is a testament to the transformative power of AI in the realm of international trade.

By leveraging the capabilities of the AI Smart Assistant, Zhongxing Group has not only transcended language barriers but has also streamlined its operational processes, redefining what it means to conduct business on a global stage.

In an increasingly digital world, such tools are not just conveniences; they are necessities for those looking to expand their horizons in the complex tapestry of global commerce.

Elevate your business to new heights in the global market with Alibaba’s AI Smart Assistant. This cutting-edge tool, as exemplified by the success of Fei Fan and Zhongxing Group, is your key to overcoming language barriers, optimizing product strategies, and making informed, data-driven decisions.

Don’t let traditional challenges hold back your international expansion. Embrace the power of AI and join the ranks of successful global traders. Become a Gold Supplier on Alibaba.com through Exabytes today and transform the way you do business on the world stage. Take action now and redefine your global trade journey!

Start Your Global Trade Revolution with Alibaba.com

Related references:

阿里巴巴推出 AI 生意助手 AI-native