Don’t Get Caught by SSM!
Display Your Full Registered Company Name & Number on Your Website
A Big Announcement from SSM!
Operating an online business or company website comes with specific regulatory responsibilities. Under Section 30(2)(b) of the Malaysian Companies Act 2016, all companies registered under the Act must explicitly display their full registered company name and updated registration number on their websites and official corporate channels.
Companies that fail to comply with this requirement face strict statutory action by the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia — SSM). Non-compliance can result in a penalty of up to RM50,000 penalty or 3-year imprisonment, or both.
How to Properly Display Your Business Information
So, you must be wondering, how exactly should you display these important information?
Here is the way you should display it:
Example: Exabytes Network Sdn Bhd (Company No. 200201008429 (576092-T)
Your company name and registration format must accurately reflect your official SSM incorporation details, including both the new 12-digit format and the old format where applicable.
Next, what about website and other online documents?
Publication Requirements Across Digital Channels
According to guidelines issued by SSM, a company must prominently feature its official name and registration number across all electronic and online versions of the following business touchpoints:
- Business letters, formal notices, and official publications
- Corporate and e-commerce websites
- Bills of exchange, promissory notes, endorsements, and order forms
- Cheques signed by or on behalf of the company
- Orders, invoices, receipts, demands for payment, and letters of credit
- All other forms of official business correspondence and documentation
Source: https://www.ssm.com.my/Pages/Legal_Framework/Document/Act%20777%20Reprint.pdf > Page 59
A common and highly effective practice is to place this information directly into your website’s footer, just like on the Exabytes Website.
Please treat the following as an example: Exabytes Website (on footer)
Additionally, companies must clearly provide an address and active phone number on their Exabytes Contact Us page. Displaying clear contact coordinates reassures visitors that the organization is accessible, transparent, and open to communication.
This shows that the website owner is open to communication and values the input of visitors.
Example: Exabytes Contact Us page
Compliance on Social Media Platforms
While the explicit text of the Companies Act 2016 centers heavily on formal business documents and websites, SSM compliance enforcement routinely extends scrutiny to promotional digital footprints.
Displaying registration details directly on your brand’s social media platforms—such as the Exabytes Facebook page—is essential for maintaining transparent operations and establishing immediate consumer credibility.
Example: Exabytes Facebook page
When publishing corporate data or handling user inquiries via these digital channels, ensure that all collected personal consumer data strictly adheres to the Personal Data Protection Act 2010 (PDPA).
Wait, before you leave, are you wondering…
Why Is Transparency Important to Your Company?
Maintaining verified and up-to-date business credentials on your web platforms is more than just avoiding heavy regulatory penalties.
True transparency directly builds consumer trust. Potential clients are significantly more likely to engage and convert when a business openly displays its verified legal identity, ensuring a clearer competitive advantage in the marketplace.
So, be transparent. Your company will soon reap the benefits!
FAQs about Registered Company Name & Registration Number
1. How do I find my updated company registration number?
You can look up or verify your standard 12-digit registration number directly through the official SSM Portal.
2. Where else must a company display its name and registration number?
Beyond digital spaces, a company must clearly display its registered name and registration number at its physical registered office, as well as every location or building where its business operations are conducted.
3. What are the rules if a company changes its legal name?
If a company changes its name under Section 28 or 29 of the Companies Act 2016, its former name must remain clearly displayed right beneath its new registered name for a continuous period of at least 12 months from the official date of the change.
