
If you are selling online, one of the most important decisions you can make is to choose the right courier service for your business.
Your trusted courier service company will provide the final contact between you and your customers.
Therefore, regardless of the level of services you provide to the customer on the website, if your courier service does not perform well in order fulfilment, your customers may have a negative experience and choose not to purchase from you again.
Let’s find out which courier service is suitable for your business when it comes to pricing and reliability.
Table of Contents
1. DHL Express
DHL is part of the world’s leading postal and logistics company founded in 1969.
DHL offers insurance along with their shipment service. For both domestic and international shipments, insurance is charged by shipment value.
2. Pos Laju
With over 926 outlets and a presence in over 80% of populated areas in Malaysia, it is safe to say that Pos Laju is the courier service with the highest network coverage nationwide.
With Pos Laju, certain areas in Malaysia are able to enjoy guaranteed next working day delivery at affordable rates.
It offers different pricing for documents and parcels.
Pos Laju offers both local and international delivery services and 8 package plans to choose from at competitive rates and benefits.
All bookings are done online or via the app. This includes pick-up services at no extra charges.
You may also use their shipment rate calculator to get a parcel quotation, whether it is for domestic or international delivery.
Check out here: Shipment Rate Calculator
3. FedEx
FedEx is a globally recognized courier and logistics company operating in Malaysia, providing fast and reliable delivery to more than 220 countries and territories.
With a strong presence in the country, FedEx offers a range of domestic and international shipping services to meet the needs of businesses and individuals.
Known for its reliable and efficient delivery network, FedEx provides fast and secure shipping solutions for packages of various sizes and weights.
With advanced tracking capabilities and a commitment to customer satisfaction, FedEx ensures that shipments are handled with utmost care and delivered on time.
Whether it’s express delivery, freight services, or e-commerce solutions, FedEx is a trusted partner for shipping needs in Malaysia.
4. GDex
GDex does not use a flat rate for shipments across Malaysia but is available widely in both east and west Malaysia.
GD Express provides all conventional courier services, such as next-day delivery service, same-day delivery service, international express delivery, standard pickup and COD.
A quick test on the rate calculator shows that it costs around RM15 to send a 1kg parcel from Penang to KL.
You can drop off in your parcel at any of their outlet for a cheaper delivery rate.
Whether you’re sending your parcel within Peninsular Malaysia or to East Malaysia, the delivery rate on GDex is about the same.

5. ABX Express (KEX Express)
ABX is another experienced courier service that started more than 30 years ago.
ABX provides different pricing for major and minor areas in the country.
ABX Express, which stands for Asian Business Exchange, is now known as KEX Express.
October 2022 announced that KEX Express will be ABX’s new identity for its courier service provider business, and it will be used for all of its operations as well as its website.
A rough estimation test on domestic delivery indicates that it would cost approximately RM7.42 to send a parcel weighing up to 0.99kg from 11900 Penang to 43200 Kuala Lumpur.
Get an estimated rate by visiting this link: https://my.kex-express.com/Home/PriceDomestic
6. J&T Express
J&T Express is a prominent courier service in Malaysia known for its reliable and efficient delivery solutions.
With a strong presence nationwide, J&T Express is a company of more than 8,000 employees, 360 drop points and 17 gateways to provide customers with the best convenience in Malaysia.
They offer domestic and international shipping services to cater to the needs of individuals and businesses.
They provide convenient pickup and delivery options, ensuring fast and secure transportation of parcels.
J&T Express is committed to customer satisfaction, offering real-time tracking, competitive pricing, and reliable customer support.
Their extensive network and focus on service quality make them a trusted choice for seamless logistics solutions in Malaysia.
Based on a preliminary assessment, the estimated cost for domestic delivery of a standard parcel weighing up to 1.00 kg from 11900 Penang to 43200 KL is approximately RM7.42.
Additionally, you have the option to choose insurance coverage based on the value of the item being shipped.
7. Skynet Express
Skynet has been in Malaysia for more than 18 years.
It currently owns and operates an extensive network of 59 offices and 23 access points.
It has more than 1,000 employees and 546 vehicles on the road to and from East Malaysia and International destinations.
Skynet provides services such as remote area services, weekend and holidays services and extended service hours.
With this customers won’t have to wait till the weekend is over to get their parcel.
8. TA-Q-BIN
TA-Q-BIN is one of the few express services in Malaysia.
It can provide delivery services at 3 different temperatures: normal temperature, refrigerated and frozen.
The delivery rate is calculated based on the package volume, which makes it the preferred method of transportation for heavy or frozen items.
The maximum package weight accepted is 25 kg.
On your end, you just have to make sure that your item has been pre-cooled before collection.
Non-HALAL food is strictly prohibited as a shipment. (**TA-Q-BIN does not receive parcels with sizes over 160cm or weighs over 25kg for safety purposes)
| Size | Document Pack | Size 60 | Size 80 | Size 100 | Size 120 | Size 140 | Size 160 |
|---|---|---|---|---|---|---|---|
| Cost | 1,300 JPY | 2,750 JPY | 4,650 JPY | 8,700 JPY | 14,800 JPY | 20,200 JPY | 25,600 JPY |
Example:
Customer A would like to send a parcel from Japan to Penang. The parcel box measurements are:
Parcel Size = 10 cm (A) + 15 cm (B) + 23 cm (C) = 48 cm
Since the TA-Q-BIN box size is less than 60 and it is a cross-state shipment, this parcel will be charged approximately 2,750 JPY for shipping.
9. Citylink
Citylink has over 40 years of experience in the delivery industry.
It is more often used to deliver documents or heavy items.
Before you book, you can also use their rate calculator to get a quick quotation beforehand.
With reference to the image below, 1 kg of parcel delivered from Penang to Kuala Lumpur costs about RM 13.00.
However, Citylink doesn’t have a mobile application in which customers can track their parcel.
10. Lalamove
Lalamove is a leading on-demand delivery and logistics platform operating in Malaysia.
With its user-friendly mobile app and web platform, Lalamove connects individuals and businesses with a vast network of delivery drivers for fast and reliable delivery services.
Offering a wide range of vehicle options, including motorcycles, cars, vans, and trucks, Lalamove can accommodate various types and sizes of shipments.
With real-time tracking, instant booking, and efficient delivery, Lalamove provides a convenient and seamless experience for customers.
Whether it’s same-day delivery, last-mile logistics, or scheduled deliveries, Lalamove is a reliable solution for efficient and cost-effective delivery in Malaysia.
Lalamove operates with a pricing structure that takes various factors into account, resulting in additional charges.
The fare for their services is influenced by factors such as the traffic situation, order volume, availability of delivery partners, applicable tolls, surcharges, and more.
As a result, the total fare for a particular service may vary.
11. NinjaVan
Ninjavan Founded in 2014, the stealthy delivery ninja, emerges as a leading logistics solution in Malaysia.
With precision and agility, Ninjavan swiftly delivers packages to their destinations across the nation.
Equipped with cutting-edge technology and an extensive network, they guarantee efficient and reliable deliveries.
Embracing the spirit of convenience, Ninjavan offers seamless tracking, hassle-free pickups, and timely drop-offs.
Their team of dedicated couriers ensures that parcels are handled with utmost care and delivered with ninja-like speed.
Partnering with businesses and individuals alike, Ninjavan brings a touch of magic to the logistics landscape, making deliveries effortless and delighting recipients with every successful mission.
Here are the shipping rates for Prepaid Regular Service:
- Within West Malaysia: RM6.50 for the first kilogram, and RM0.80 for each additional kilogram.
- From West Malaysia to East Malaysia: RM13 for the first kilogram, and RM10 for each additional kilogram.
Please note:
- Taxes are not included in the rates.
- The maximum weight allowed is 30kg, or a maximum total dimension (length + width + height) of 200cm, with no side exceeding 120cm.
Comparing the Top Courier Services in Malaysia 2025
| Courier | Best For | Shipping Rate (1kg) |
| Pos Laju | Local and international parcel delivery | RM 8.50 |
| GDex | Domestic express carrier and international express carrier | RM13 – RM16 (Please use the volumetric calculator here) |
| KEK Express | Domestic Express Package (DEP) & Domestic Parcel Express (DPX). | RM7.42 |
| J&T Express | Local and Singapore Shipping | RM7.42(Please use the volumetric calculator here) |
| Skynet Express | Extended service hours, remote area services, weekend and holidays services. | RM8.50 |
| TA-Q-BIN | Courier service for frozen food | RM90 and above |
| Citylink | Door-to-door domestic and international express delivery. Courier service for large/big items | RM13.00 |
| DHL Express | Parcel and document shipping, freight shipping, solutions and special expertise | RM 78.94, visit here for a quotation |
| FedEx | Courier service with good packaging | Visit here for a quotation |
For accurate and up-to-date pricing information, it is recommended to consult with the specific courier or logistics provider handling your shipment.
I hope this blog post helps you decide on the courier services best suit for your business.
Stay updated at Exabytes Blog.
FAQ About Courier Services in Malaysia
1. What is the best courier service in Malaysia for online sellers?
The best courier service for online sellers in Malaysia depends on your delivery needs, parcel volume, location coverage and budget. Popular options include J&T Express, Pos Laju, Ninja Van, GDex and KEX Express for local parcel delivery, while DHL Express and FedEx are commonly used for international shipments.
2. Which courier service is cheapest in Malaysia?
Courier rates in Malaysia vary depending on parcel weight, size, delivery location and service type. For small domestic parcels, courier providers such as J&T Express, KEX Express, Pos Laju and Ninja Van are often considered cost-effective options. However, sellers should always check the latest rate calculator before booking because prices may change.
3. Which courier service is best for small businesses in Malaysia?
For small businesses, a good courier service should offer affordable rates, reliable delivery, parcel tracking, convenient drop-off points and pick-up options. J&T Express, Pos Laju, Ninja Van, GDex and KEX Express are commonly used by Malaysian SMEs and e-commerce sellers for regular local deliveries.
4. Which courier service is best for same-day delivery in Malaysia?
For same-day delivery, on-demand delivery platforms such as Lalamove are commonly used in Malaysia. They are suitable for urgent deliveries, local business orders, documents, food items, bulky items or deliveries within the same city. Pricing may vary based on distance, vehicle type, traffic, demand and delivery time.
5. Which courier service is best for international shipping from Malaysia?
DHL Express and FedEx are commonly used for international shipping because they offer global delivery coverage, parcel tracking and express delivery options. Pos Laju also provides international delivery services, while some local courier companies may offer selected cross-border services depending on the destination.
6. Which courier service is suitable for frozen food delivery in Malaysia?
For frozen or temperature-sensitive items, sellers should look for courier services with cold-chain or temperature-controlled delivery options. TA-Q-BIN is one courier option known for handling chilled and frozen deliveries, but businesses should confirm the latest accepted item types, packaging requirements and coverage areas before shipping.
7. Which courier service has the widest coverage in Malaysia?
Pos Laju is often considered one of the courier services with wide nationwide coverage in Malaysia, including many populated areas and local outlets. Other courier services such as J&T Express, GDex, Ninja Van and KEX Express also have broad coverage, especially for e-commerce parcel delivery.
8. How do I choose the right courier service for my online business?
Choose a courier service based on delivery coverage, shipping rates, parcel tracking, delivery speed, customer support, pick-up availability, return handling and the type of products you sell. If you sell fragile, bulky, frozen or high-value items, you may need a courier with specialised handling or insurance options.
9. What is the difference between courier service and delivery service?
A courier service usually handles parcel, document and e-commerce shipment delivery with tracking and structured delivery processes. A delivery service, especially on-demand delivery, may focus more on fast local delivery within a city using motorcycles, cars, vans or lorries.
10. How much does courier delivery cost in Malaysia?
Courier delivery cost in Malaysia depends on the parcel weight, parcel size, delivery distance, destination zone, service type and optional add-ons such as insurance. Local small-parcel delivery may start from lower rates, while international, bulky, express or temperature-controlled deliveries usually cost more.
Disclaimer:
Last Updated: June 2026. This Top 10 Courier Services in Malaysia 2026 blog post is for reference only. Information may be different from the date of publication and we do not guarantee the accuracy of the information shared.

























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