GROW Digital

Talents Wanted!

GROW your career with Exabytes

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

Senior Network Engineer (Penang & KL)

Job Description:

  • The candidate should have excellent exposure working with LAN and WAN.
  • Environment and routing protocols like IS-IS, OSPF, EIGRP, BGP.
  • Attend Corporate LAN Switching. Knowledge of Switchin Technologies like VLAN, VTP, TRUNKING, ACCESS Security.
  • Troubleshooting, tracking, and resolution of day-to-day network issues and troubleshoot on Layer-2 and Layer-3 connectivity issues.
  • Analyze, configure, and troubleshoot Cisco networks.
  • Monitoring and managing the network to maximize network uptime.
  • Assist in the creation & implementation of documentation/procedures to support service operations.
  • Keep track of the Network infrastructure and forward suggestions for further analysis.
  • Escalate, Track, Troubleshoot issues with the service providers/vendors.
  • Responsible for maintaining/managing our key monitoring systems and assisting with data analytics and report creation.
  • Performing daily health checks and implementing improvements.
  • Responsible takes complete ownership of support issues and follows
  • through to closure within defined SLA.
  • Responsible for leveraging and acquiring knowledge from Global peers.


  • A minimum of 5 years of experience in related field, 5 to 10 years is more preferred.
  • Excellent communication and Good analytical skills are mandatory.
  • Candidates should be flexible in working with 24/7 standby.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including firewall, routers, switches, controllers, load balancers.
  • Advanced technical expertise in areas such as network design, routing, switching, security, and traffic optimization.
  • Should have experience/operational knowledge on SNMP, NetFlow Protocols, and Network Monitoring Tools.
  • Have Experience in Network Deployment of Cisco/HP/Dell/Fortinet equipment’s.
  • Able to troubleshoot issues related to VLAN, STP, Firewall Policy, DNS, Routing, etc.
  • Network security experience.
  • Experience required in alert monitoring, 1st level troubleshooting, and ticket handling.
  • Effective communication with a high degree of escalation management.


  • Bachelor’s Degree in Computer Science or directly related field, or equivalent work experience.
  • At least 6 years or more working experience in security operations, incident response, security automation tooling, and/or threat intelligence.
  • Experience with malware analysis, digital forensics, SIEM platforms, and good understanding of Security systems such as Firewalls, IPS/IDS, IAM, DLP, EDR Systems, SIEM platforms, SOAR, vulnerability assessment tools.
  • Be available to provide reactive support to critical security incidents outside standard business hours.
  • Experience in managing critical situations
  • Strong understanding of enterprise IT, including networking infrastructure, operating systems (Windows / Linux / Mac), cloud and SaaS services, virtualization and containter, systems administration, data centers, and software applications
  • Solid knowledge of various Cyber Security frameworks (e.g. SOX 404, SOC 1/2/3, NIST 800-53, ISO27001)
  • Knowledge of operating system configuration management (Windows / Linux / Mac)
  • Applicants must be willing to work in Penang/Puchong.

Why Choose

Your complete All-in-one Business, Cloud, Digital and Ecommerce solutions provider

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Known and recognised as Southeast Asia’s leading All-in-one Business, Cloud, Digital and Ecommerce solutions provider, powering over 160,000 customers globally.

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We are your one-stop point for all that your business needs to build an online presence and grow your business to greater heights online.

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