After seeing how easy it is to use our domain name search, you’ll want a payment process that’s just as simple. We accept all major credit cards, including VISA, MasterCard, Discover and American Express, as well as debit cards, PayPal® and payment by check. Feel free to reach our sales support team at [email protected] if you need any assistance on registering a domain name.
No, you are not allowed to unregister after domain registration. The registration fee is also non-refundable. You shall be the owner of the domain name for the next 365 days.
We register the domain name on behalf of the actual domain owner, hence there are a certain level of risk in it. In this case, foreign domain owners have to pay a domain proxy fee to register .SG/ .COM.SG/ .MY/ .COM.MY
The money-back guarantee is valid for 3 days only (from the date of payment made). Exabytes will refund as credits to your billing account for next purchase. Therefore, you can use the credits for new registration of any products or services from us. Refund requests made after the 3-day period is strictly not allowed.
Our professional customer care consultants are available via phone, email and the web 24/7/365. They’re trained to help with whatever you need, from choosing the right domain name to any technical issues you may have. Whether you’re just getting started or are already a pro, we’ve got the answer. Please feel free to reach us at https://www.exabytes.my/contact/
- Domain life cycle is the cycle of domain ownership process. After you purchase a domain, you will receive an email which indicates that you have successfully registered the domain name. This also signifies the beginning of your domain name. Domain lifecycle is divided into five stages upon your successful purchase for the domain name.
- Domain activated
Your domain will be activated upon your successful payment
- Domain de-activated
Your domain will be de-activated upon domain expiry date for 30 days.
- Domain redemption period
After the de-activated period, your domain will proceed to redemption period for 30 days. If you decide to redeem back your domain in this period, you will be charge extra redemption fee of USD200 + renewal fee
- Pending delete domain
At this stage (5 days) your site visitor will be redirected to your registrar default DNS page
- Available for registration
The domain is now re-open to public for registration. Anyone can register for this domain name on first come first serve basis.
- The promotional price is applicable for new domain registration only. For domain renewal, the price will revert to default price.
- This promotion ends on 31 March 2021.
- The promotional price is only applicable for new signups.
- In order to enjoy the special offers of the domain promotion, payment must be made during Promotion Period. For domain renewal, the price will revert to normal.
- This promotion is only applicable for new domain registration. Domain transfer is not applicable for this promotion.
- All SG domains registered after 1st October 2015 are entitled to FREE DNS Management.
- Registration of domains is on first-comes, first-served basis. Submitting your order to Exabytes does not mean your requested domain(s) will be registered until payment confirmation is received.
- Domain Name Money-Back Guarantee is only valid for 3 days (from the date on which payment is made). Any request for refund made after the 3-day period is strictly not allowed. Transactions will be refunded in the form of Exabytes credits only.
- This promotion is NOT applicable for the registration/purchase of Premium Domains, Pragmatic Domains and Premium Numeric Domains. Exabytes reserves the right to cancel any domain orders that involve the aforementioned domains.
- Information on limitation on the domain names. Read More.
- You do agree to our terms of service available here.
- Exabytes reserves the right to amend any Terms and Conditions without prior notice.