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Freshwork | Exabytes : ITSM Navigator – Smart Savings and Maintaining Value

11 Oct 2023 (Wed) | 10.30AM–1.00PM

Join us to discover how Freshservice can help you intelligently save while preserving value in ITSM


The global economy is projected to experience a significant slowdown, with growth expected to decrease to 3.2% this year, compared to 6.1% in 2021. As we tighten our personal budgets, businesses are also seeking ways to optimize spending. In the realm of IT, this translates to achieving more with fewer resources, including a reduction or careful control of discretionary expenses.


Calculating ITSM (IT Service Management) ROI is key for enterprises looking to deliver rapid time to value for their investments in a  modern service management solution. But how can they achieve faster time-to-value with all the challenges that business faces today?


Event Details:

Date: 11 October 2023, Wednesday
Time: 10.30am to 1.00pm
Venue: Exabytes Event Hall, SetiaWalk Puchong
H1-3 (Block H1, Level 3), SetiaWalk, Persiaran Wawasan, Pusat Bandar Puchong, 47100 Puchong, Selangor


Why to attend:

  • Strategic Insights: Gain valuable strategies tailored for ITSM that focus on smart savings and maintaining value, ensuring your business remains resilient in challenging economic times.
  • Freshservice Expertise: Discover how Freshservice can enable intelligent cost optimization while preserving operational value, equipping you with the tools to excel in ITSM.
  • Business Success: Learn how to navigate economic challenges while maximizing efficiency, ultimately achieving success by making informed decisions that balance savings and value within the ITSM landscape of 2023.


Who should attend:

  • Professionals from a diverse array of companies, ranging from medium to large enterprises, are invited to participate
  • Designed for Business Owners, IT Managers, Directors, System Administrators, and Service Desk Managers seeking cost-effective strategies, optimized IT investments, intelligent savings, value preservation, and maintaining excellence within IT service management.
  • Industries including Manufacturing, Semiconductor, Factory, Education, Information Technology, Financial Services, Healthcare, Retail, and more find relevance, as Freshservice adapts seamlessly to various sectors. Practical use case studies will showcase its transformative impact.

Event Agenda : 

Time Topics
10.30am-10.45am Introduction of Freshwork & Exabytes, by Exabytes
10.40am-11.10am ITSM Insights: Strategic Focus and Technology Spending, by Freshworks
11.10am-11.40am The Power of Freshservice: Key Features and Benefits, by Freshworks
11.40am-12.30pm Panel Discussion : Do more with less: Maximize ROI & Value with ITSM
12.30pm-1.30pm Networking Lunch


  • Please note that your registration is subject to approval. Once the necessary evaluation is completed, we will promptly send you a registration confirmation email in response.
  • Lunch will be provided

Event Details

Date: 11 October 2023

Start time: 10:30 a.m. UTC+08

End time: 01:00 p.m. UTC+08

Venue: Exabytes Event Hall, SetiaWalk Puchong

Directions: https://goo.gl/maps/SGvrmQ35SVeYCKBu6

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