Grow Your Business Online

Customer Relationship Management Software

A Simpler Way To Close A Deal


Customer Relationship Management Made Easy


Built-in Phone Calls & Emails


Get In Touch – Just A Click

You can now make a call to your hot leads that are captured through freshchat or website contact form.


Log Conversation

Send follow-up emails; you can trace them back anytime so that you won’t miss any communication with your potential clients, even though you are handling many prospects at each time.

Freshsales Suite

Unite sales and marketing around the customer with an all-in-one CRM

Freshsales Suite


For small and fast-growing businesses that need an all-in-one CRM.

1,000 Marketing Contacts
Contact, Account, & Deal Management
Web Forms
Visual Sales Pipeline
AI-powered Predictive Contact Scoring


Best for larger teams that want to scale and build efficiency.

Everything in Growth, plus
Multiple Sales Pipelines
Product Catalog
AI-powered Deal Insights & Next Best Action
Sales Teams & Territory Management
WhatsApp Business Integration
Contact Lifecycle Stages
Built-in Chat, Email, & Phone


Built for enterprises that need customization and control.

Everything in Pro, plus
AI-powered Forecasting Insights
Custom Modules
Transactional Emails
Auto-profile Enrichment
Dedicated Account Manager
Built-in Chat, Email, & Phone
24x5 Support
Mobile App



For small sales teams that want to accelerate growth.

Contact, Account, & Deal Management
Contact Lifecycle Stages
Visual Sales Pipeline
Sales Sequences
Custom Reports & Dashboards


For sales teams that want to increase efficiency and performance.

Everything in Growth, plus
Time-based Workflows
AI-powered Deal Insights & Next Best Action
Chat Campaigns
Multiple Sales Pipelines
WhatsApp Business Integration
Built-in Chat, Email, & Phone


For large businesses that need advanced customizations.

Everything in Pro, plus
Custom Modules
Auto-profile Enrichment
AI-based Forecasting Insights
Audit Logs
Dedicated Account Manager
24x5 Support
Mobile App



For small marketing teams that want to build and grow an audience.

2,000 Marketing Contacts
Website Tracking
Drag-and-drop Journey Builder
Multichannel Engagement-Email, SMS & WhatsApp
AI-powered Predictive Contact Scoring
Custom Reports & Dashboards


For marketing teams that need to scale and personalize campaigns.

Everything in Growth, plus
5,000 Marketing Contacts
Chat Bots
Custom Roles
Behavioral Targeting
WhatsApp Business Integration
Email Marketing Campaigns
24x5 Support


For large businesses that run more campaigns and need advanced metrics.

Everything in Pro, plus
10,000 Marketing Contacts
Transactional Emails
Field-level Permissions
Auto-profile Enrichment
Advanced Metrics
Dedicated Account Manager
Contact & Account Management
Contact Lifecycle Stages

Khas untuk Perniagaan Bumiputera

Nak ringankan beban kos perniagaan online?

Dapatkan Geran Digitalisasi untuk PKS Bumiputera berjumlah sehingga RM5,000 untuk mendigitalkan operasi perniagaan anda

Let Us Contact You

Our experts will get in touch with you soon.

    Integrate your favorite apps with Freshsales

    Drive revenue by integrating Freshsales with other business tools.

    freshworks ecosystem

    Freshworks Ecosystem

    Freshdesk: Create and modify Freshdesk support tickets right from Freshsales. Also set up 2-way contacts sync between Freshsales and Freshdesk.

    Freshchat: Message your leads without leaving Freshsales; automatically create new leads in the CRM from chat.

    freshsales web

    Freshsales for Web

    Use Javascript, Ruby, Java, PHP and Python libraries in Freshsales to track your website visitors’ activities in real time.



    Using Segment to track prospects’ activities on your website/product? Route that data into Freshsales, and track your prospects right from the sales CRM.

    google calendar

    Google Calendar

    Stop switching between your calendar and the sales CRM. Set appointments and manage your calendar from Freshsales.



    If all your leads and prospects are in MailChimp, hook them up with Freshsales automatically. Zero manual data entry.



    Automate your workflows by connecting Freshsales with apps like Mailchimp, Google sheets and more via Zapier. Sync your data and manage it from one spot.

    Features to help you accelerate revenue

    Custom Sales Activities

    Create and track unique sales activities. Keep a tab on interactions, meetings, and more.

    Out-of-office Detection

    Use Freddy’s intelligent calendar suggestions based on your CRM data to set up sales activities. Know your prospects who aren’t available with Out-Of-Office detection, and gain insights on the next best course of action.

    Multi-channel communication

    Email, Phone, Website chat, WhatsApp, SMS, Facebook Messenger, Instagram DM

    Activity Timeline

    View contact interactions across the website, web app, and with your sales and marketing teams in a chronological manner. Gain a 360° view of contacts and build stronger relationships

    AI-based Deal Insights

    Freddy AI learns from historical data and predicts the likelihood of success for every deal in your CRM, so you can focus on the right ones and close them faster.

    Multiple Sales Pipelines

    Create sales pipelines with unique stages that fit your business and manage them across teams, geographies, and processes

    Marketing Segments

    Group your customers into segments based on demography, geography, or behavior to engage in personalized ways with relevant campaigns.

    Email, SMS, WhatsApp Campaigns

    Send personalized emails and SMS or WhatsApp at scale, bring customers to your store, and increase e-commerce sales

    Customer Journey

    Engage with customers at every stage of the buying cycle through personalized, multichannel journeys. Design your customer journeys with the drag-and-drop editor

    With Freshsales, you can…

    Over 150,000 businesses of all sizes trust us.

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    Interested in Freshsales?

    Freshsales makes your customers smile 😆

    Why Our customers love Freshsales

    Freshsales Customer Spotlight: Offset Solar

    Freshsales Customer Spotlight: Iotum Inc.

    Freshsales Customer Spotlight: Unmetric


    Why Choose

    Your complete All-in-one Business, Cloud, Digital and Ecommerce solutions provider

    SEA's Trusted and Leading Brand

    Known and recognised as Southeast Asia’s leading All-in-one Business, Cloud, Digital and Ecommerce solutions provider, powering over 160,000 customers globally.

    More Than A Web Hosting Provider

    We are your one-stop point for all that your business needs to build an online presence and grow your business to greater heights online.

    The Latest is Here at Exabytes

    We are equipped with the latest digital solutions at all times, that is best-suited for your business performance.

    Proven 100% Client Satisfaction

    We are backed by excellent client confidence and satisfaction, and the products and services we offer carry credibility.

    We are always here to support

    24/7 Support

    Our Payment Methods