GROW Digital

CRM Software by Freshsales

Customer Relationship Management - Where Deals Get Sealed

freshsales

Customer Relationship Management Made Easy

built-in-conversation

Built-in Phone Calls & Emails

1

Get In Touch – Just A Click

You can now make a call to your hot leads that are captured through freshchat or website contact form.

2

Log Conversation

Send follow-up emails; you can trace them back anytime so that you won’t miss any communication with your potential clients, even though you are handling many prospects at each time.

Freshsales CRM Suite

Understand your customers better! Unite sales and marketing with our all-in-one customer relationship management system for a seamless, customer-centric strategy.

Freshsales Suite

Growth

For small and fast-growing businesses that need an all-in-one CRM.

RM69.00/mo
1,000 Marketing Contacts
Contact, Account, & Deal Management
Web Forms
Visual Sales Pipeline
AI-powered Predictive Contact Scoring

Pro

Best for larger teams that want to scale and build efficiency.

RM185.00/mo
Everything in Growth, plus
Multiple Sales Pipelines
Product Catalog
AI-powered Deal Insights & Next Best Action
Sales Teams & Territory Management
WhatsApp Business Integration
Contact Lifecycle Stages
Built-in Chat, Email, & Phone

Enterprise

Built for enterprises that need customization and control.

RM329.00/mo
Everything in Pro, plus
AI-powered Forecasting Insights
Custom Modules
Transactional Emails
Auto-profile Enrichment
Dedicated Account Manager
Built-in Chat, Email, & Phone
24x5 Support
Mobile App

Freshsales

Growth

For small sales teams that want to accelerate growth.

RM69.00/agent/mo
Contact, Account, & Deal Management
Contact Lifecycle Stages
Visual Sales Pipeline
Sales Sequences
Custom Reports & Dashboards

Pro

For sales teams that want to increase efficiency and performance.

RM185.00/agent/mo
Everything in Growth, plus
Time-based Workflows
AI-powered Deal Insights & Next Best Action
Chat Campaigns
Multiple Sales Pipelines
WhatsApp Business Integration
Built-in Chat, Email, & Phone

Enterprise

For large businesses that need advanced customizations.

RM329.00/agent/mo
Everything in Pro, plus
Custom Modules
Auto-profile Enrichment
AI-based Forecasting Insights
Audit Logs
Dedicated Account Manager
24x5 Support
Mobile App

Freshmarketer

Growth

For small marketing teams that want to build and grow an audience.

RM89.00/mo
2,000 Marketing Contacts
Website Tracking
Drag-and-drop Journey Builder
Multichannel Engagement-Email, SMS & WhatsApp
AI-powered Predictive Contact Scoring
Custom Reports & Dashboards
Email Marketing Campaign

Pro

For marketing teams that need to scale and personalize campaigns.

RM705.00/mo
Everything in Growth, plus
5,000 Marketing Contacts
Chat Bots
Custom Roles
Behavioral Targeting
24x5 Support

Enterprise

For large businesses that run more campaigns and need advanced metrics.

RM1399.00/mo
Everything in Pro, plus
10,000 Marketing Contacts
Transactional Emails
Field-level Permissions
Auto-profile Enrichment
Advanced Metrics
Dedicated Account Manager
Contact & Account Management
Contact Lifecycle Stages
Advanced Webhooks

Let Us Contact You

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    Integrate your favorite apps with Freshsales

    Drive revenue by integrating Freshsales with other business tools.

    freshworks ecosystem

    Freshworks Ecosystem

    Freshdesk: Create and modify Freshdesk support tickets right from Freshsales. Also set up 2-way contacts sync between Freshsales and Freshdesk.

    Freshchat: Message your leads without leaving Freshsales; automatically create new leads in the CRM from chat.

    freshsales web

    Freshsales for Web

    Use Javascript, Ruby, Java, PHP and Python libraries in Freshsales to track your website visitors’ activities in real time.

    segment

    Segment

    Using Segment to track prospects’ activities on your website/product? Route that data into Freshsales, and track your prospects right from the sales CRM.

    google calendar

    Google Calendar

    Stop switching between your calendar and the sales CRM. Set appointments and manage your calendar from Freshsales.

    mailchimp

    MailChimp

    If all your leads and prospects are in MailChimp, hook them up with Freshsales automatically. Zero manual data entry.

    zapier

    Zapier

    Automate your workflows by connecting Freshsales with apps like Mailchimp, Google sheets and more via Zapier. Sync your data and manage it from one spot.

    Features to help you accelerate revenue

    Custom Sales Activities

    Create and track unique sales activities. Keep a tab on interactions, meetings, and more.

    Out-of-office Detection

    Use Freddy’s intelligent calendar suggestions based on your CRM data to set up sales activities. Know your prospects who aren’t available with Out-Of-Office detection, and gain insights on the next best course of action.

    Multi-channel communication

    Email, Phone, Website chat, WhatsApp, SMS, Facebook Messenger, Instagram DM

    Activity Timeline

    View contact interactions across the website, web app, and with your sales and marketing teams in a chronological manner. Gain a 360° view of contacts and build stronger relationships

    AI-based Deal Insights

    Freddy AI learns from historical data and predicts the likelihood of success for every deal in your CRM, so you can focus on the right ones and close them faster.

    Multiple Sales Pipelines

    Create sales pipelines with unique stages that fit your business and manage them across teams, geographies, and processes

    Marketing Segments

    Group your customers into segments based on demography, geography, or behavior to engage in personalized ways with relevant campaigns.

    Email, SMS, WhatsApp Campaigns

    Send personalized emails and SMS or WhatsApp at scale, bring customers to your store, and increase e-commerce sales

    Customer Journey

    Engage with customers at every stage of the buying cycle through personalized, multichannel journeys. Design your customer journeys with the drag-and-drop editor

    With Freshsales, you can…

    Over 150,000 businesses of all sizes trust us.

    dyson
    gardaworld
    precia molen
    renmoney
    offset solar
    joblift
    flyrobe
    labhotels
    Features

    Interested in Freshsales?

    Freshsales makes your customers smile 😆

    Why Our customers love Freshsales

    Freshsales Customer Spotlight: Offset Solar

    Freshsales Customer Spotlight: Iotum Inc.

    Freshsales Customer Spotlight: Unmetric

    FAQs

    Freshsales Suite combines the power of sales, marketing, email, chat, and SMS in one AI-powered solution. Freshsales and Freshmarketer both will be included in Freshsales Suite.

    Customer Relationship Management (CRM) is a technology for managing a company’s interactions with current and potential customers. It utilizes data analysis about customers’ history with a company to improve business relationships, specifically focusing on customer retention and driving sales growth.

    A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. It aids in managing contacts, sales, productivity, and more, by centralizing customer information and interactions.

    Whether you’re an entrepreneur or a large enterprise, Freshsales CRM adjusts to your demands. You can begin with a free trial from Exabytes to explore more about Freshsales’ premium features.

    Freshsales CRM boasts benefits such as easy setup and use, adaptability to diverse workflows, and built-in utilities like email and phone, eliminating the need for multiple tools. It also automates repetitive tasks, ensuring sales teams concentrate more on selling and closing deals. Learn more here.

    Freddy is a premium AI offering from Freshworks. It includes AI bots for stellar customer-facing and agent-facing AI features that automate mundane tasks for agents to improve their productivity.
    A bot session is any unique interaction between an end-user and a bot. On chat, all end-users to bot interactions in a day are counted as 1 bot session and lasts for a maximum of 24 hours. Only customer-facing AI bot features consume bot sessions while agent-facing AI features and bots don’t consume bot sessions.

    To downgrade or cancel a Freshworks product, please ensure you provide at least 75 days’ notice in advance. For assistance, kindly email [email protected].

    Terms and Conditions

    1. By subscribing to this service, you are agreeing to terms by our service partners and Exabytes.
    2. Exabytes reserves the right to update, change and modify the terms and conditions, or terminate the promotion at any time without prior notice.
    3. Any plan downgrade or cancellation of service requires a minimum of 75 days notice in advance.
    4. All fees paid are non-refundable. If you cancel your contract before the renewal date, no refunds are issued.

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