Over 150,000 businesses of all sizes trust us.
Streamline your support channels – Email, Phone, Chat and more – so you can respond to all your customers from just one place.
Notice trends, set priorities, assign tickets to the right agents, and enable faster resolutions from one place.
Empower your support team to work together and resolve customer issues faster.
For standard support
For stellar performance
Perfect for enterprises-grade support
Nak ringankan beban kos perniagaan online? Dapatkan Geran Digitalisasi untuk PKS Bumiputera berjumlah sehingga RM5,000 untuk mendigitalkan operasi perniagaan anda
Connect and Manage your customers from Website, Email, Live Chat & Social Media on a single platform
Convert support emails into trackable tickets in your helpdesk that you can manage and resolve.
Set up a fully functional call center and record and track calls by converting them into tickets.
Engage, support, and retain customers through live chat.
Let customers raise tickets from your website and display related knowledge base articles as they type.
Integrate your company’s Facebook page with your helpdesk so that agents can step in and help when customers post on your page asking for support.
Integrate your company’s Twitter handles with your helpdesk so that important tweets are converted to tickets and addressed immediately.
Freshdesk makes your customers smile
Your complete Cloud, Digital and eCommerce solutions provider
Known and recognised as Southeast Asia’s leading cloud, eCommerce and digital solutions provider. Trusted by over 160,000 customers globally.
We are your one-stop point for all that you’ll need to have online presence and grow your business to greater heights online.
Always up-to-date, we are equipped with the latest products and services that is best-suited for our clients’ business performance.
We have full confidence in the products and services we offer, that ensure us with excellent client confidence and satisfaction.