Best Live Chat designed for Sales & Marketing
Engage before your visitors exit using bots and campaign.
Support and retain customers. Deliver satisfaction at scale.
Unlock real growth by converting new users into active customers.
Implement Chatbot to help saves time for your customers and agents by having automate resolutions.
Website, Mobile, WhatsApp, LINE, FB Messenger, Apple Business Chat, and more!
With events timeline, user information, and social profiles, know who you’re talking to and what they are up to. Pull additional information from external tools to make data-backed conversations.
Freshbots, powered by Freddy Self Service, work on many channels so customers can find answers wherever they are. Easily create and deploy AI-driven bot experiences across your website, native app, and messaging channels
Engage with website visitors and product users for sales and customer success.
Perfect for small teams
Best value for large teams
Made for enterprises
Our experts will get in touch with you soon.
All-in-one solution lets you collaborate, manage tickets, conversational support with generative AI resolve complex issues easily.
Engage visitors with Live Chat 😆
Freshchat is a modern messaging software for sales and customer engagement. It offers omnichannel messaging, chatbots for instant responses, rich media messaging, and shared inboxes for team collaboration.Â
Users can be segmented for personalized communication, and the platform integrates with other apps for seamless operations. It provides detailed analytics, canned responses for efficiency, in-app messaging for continuous support, and a priority inbox to address urgent issues, enhancing overall customer satisfaction.
Freshchat offers a wide range of integrations to optimize customer interactions. Users can connect with popular platforms like WhatsApp Business, Instagram Business, and Google’s Business Messages. It also integrates with email, Facebook Messenger, LINE, and Freshdesk. For sales and CRM, integrations with Freshsales, Shopify, Zendesk, and Salesforce are available. Additionally, Freshchat can be linked with tools like WordPress, TeamViewer, and Slack to further streamline operations and enhance customer support.
A conversational AI chatbot, powered by AI, simulates human-like interactions using advanced technologies such as Natural Language Processing (NLP) and Machine Learning (ML). Surpassing traditional chatbots, it delivers dynamic, personalized responses, giving users the impression of conversing with a human.Â
Platforms like Freshchat utilize these AI-driven chatbots to boost customer engagement by understanding user intent and providing customized support. When integrated with messaging platforms and CRM data, they offer businesses choice, personalization, and valuable insights to enhance interactions.
To integrate Freshchat with WhatsApp, Freshchat provides a unified workspace for managing messages from multiple WhatsApp numbers. They introduce the “WhatsApp’s click-to-chat” feature, enabling businesses to directly engage with customers on WhatsApp without saving phone numbers. This one-click solution can be embedded as hyperlinks, QR codes, or images.Â
Additionally, Freshchat’s chat widget allows embedding of WhatsApp links on websites, prompting instant conversations. This seamless integration facilitates enhanced customer interactions not just on WhatsApp, but also on platforms like Apple Business Chat and Facebook Messenger.
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