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Exabytes Live Chat Software

Fast and reliable live chat on your website

  • Solution for growth and customer satisfaction
  • 73% of people prefer live chat over the phone or emails
  • Full 21 days, with no Credit Cards Required
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Struggling with Existing Live Chat Software?

The Helpdesk is overwhelming

Other Live Chat is Overwhelming

Most team conversations get lost in other chat tools. We think they should happen right inside your ticket. Get all the context you need to solve customer issues quickly.

Make it really easy for your internal teams to work with each other within your live chat software. Avoid duplication on solving your customer enquiries by repeating the same questions when passed on from one agent to the other.

Why Exabytes Live Chat Software?

Best Live Chat designed for Sales & Marketing

Lead Generation

Lead Generation

Engage before your visitors exit using bots and campaign.

Customer Support

Customer Support

Support and retain customers. Deliver satisfaction at scale.

Customer Engagement

Customer Engagement

Unlock real growth by converting new users into active customers.

Engage Your Visitors Using Live Chat

Engage before they exit and qualify leads with Bots

Engage before they exit and qualify leads with Bots

Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.

Get all the context you need to sell smarter

With events timeline, user information, and social profiles, know who you’re talking to and what they are up to. Pull additional information from external tools to make data-backed conversations.

Don’t stop at selling. Support and delight customers!
Get all the context you need to sell smarter

Don’t stop at selling.Support and delight customers!

Talk to your users before it’s too late. Set up campaigns to bring onboard and educate new users, or retain and re-engage lapsing customers. Send announcements, get feedbacks, or share tips and best practices.

Engage Your Visitors Using Live Chat

Engage before they exit and qualify leads with Bots

Engage before they exit and qualify leads with Bots

Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.

Don’t stop at selling. Support and delight customers!

Get all the context you need to sell smarter

With events timeline, user information, and social profiles, know who you’re talking to and what they are up to. Pull additional information from external tools to make data-backed conversations.

Get all the context you need to sell smarter

Don’t stop at selling.
Support and delight customers!

Talk to your users before it’s too late. Set up campaigns to onboard and educate new users, or retain and re-engage lapsing customers. Send announcements, get feedback, or share tips and best practices.

Freshchat

Engage with website visitors and product users for sales and customer success.

Blossom

Perfect for small teams

RM 67.50 /agent/mo

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  • Inbox Views
  • Topics
  • Team Inbox Lite (Chrome extension)
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Desktop Notifications
  • Mobile SDK
  • Mobile Push Notifications
  • WordPress
  • Assignment Rules
  • Priority Inbox
  •  Canned Responses
  •  Private Notes
  •  User Events & Timeline
  •  User Segmentation
  •  Business Hours (Global)
  •  Offline Experience
  •  Basic Dashboard
  •  FAQs
  •  Conversations Overview Reports
  •  Facebook Messenger
  •  Files
  •  Freshsales integration
  •  Freshmarketer integration
  •  Marketplace (App Store)

Garden

Ideal for growing teams

RM 130.50 /agent/mo

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  • Everything in Blossom and…
  • Team Inbox Lite
  • Auto-resolve
  • Team Performance Reports
  • CSAT Survey
  • CSAT Report
  • WhatsApp BusinessADDON

Estate

Best value for large teams

RM 202.50 /agent/mo

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  • Everything in Garden and…
  • IntelliAssign
  •  Business Hours (by Groups)
  •  Co-Browsing
  •  Live Translate
  •  Advanced Dashboard
  •  Advanced Automations POPULAR
  • Agent Availability Reports
  •  Multilingual Support
  •  Apple Business Chat
  •  Roles and Permissions

Forest

Made for enterprises

RM 310.50 /agent/mo

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  • Everything in Estate and…
  • Chatbots FREDDY
  •  Chatbot Analytics FREDDY
  •  IP Whitelisting
  •  Domain Whitelisting
  •  User Authentication (JWT)

Khas untuk Perniagaan Bumiputera

Nak ringankan beban kos perniagaan online?

Dapatkan Geran Digitalisasi untuk PKS Bumiputera berjumlah sehingga RM5,000 untuk mendigitalkan operasi perniagaan anda

Learn More

Khas untuk Perniagaan Bumiputera

Nak ringankan beban kos perniagaan online?

Dapatkan Geran Digitalisasi untuk PKS Bumiputera berjumlah sehingga RM5,000 untuk mendigitalkan operasi perniagaan anda

Learn More

Powering millions of conversations for businesses of all sizes

Interested in Freshchat?

Engage visitors with Live Chat 🙂

Try it for FREE

Freshchat Client Review

“Rating” ★★★★★

“Visitors are more likely to engage from a channel if it looks good and offers a great experience. And Freshchat helps us with precisely that. It was the …

200x200-poundit-logo
Kyu Renegado Head of Customer Happiness and Sales, Poundit

“Rating” ★★★★★

“The new Freshchat and Whatsapp integration enables our team to communicate with our customers on the most popular messaging platform in our market. The result is faster response …

Goldjoy Holidays
Agnes Lee Customer Happiness Manager, Goldjoy Holidays

Freshchat Client Review

Why Our customers love Freshchat

Introduction of Freshchat

Freshchat Customer Support Learning Centre

Freshchat: Switch to Messenger FAQs

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