Handled by a team experienced in eCommerce and marketing
Ready team with customer service, marketing specialists, web designers and marketplace marketers.
Account managers from marketplaces & marketing platforms
Able to reach out to account managers from the marketplace, payment gateway and digital advertising platform when issues arise.
Experience with more than 500 brands
More than 5 years’ experience in eCommerce and marketing. Currently handling more than 500 brands.
Managed Website Design
- Domain, Hosting and Email included
- Integrated with Payment Gateways
- SSL Secure Checkout (HTTPS)
- Setup Website Conversion & Event Tracking
- Enable upsell and cross-sell function
- Product image optimization / logo design
- Product photoshoots
- Instant shipping setup
- Basic SEO (Meta Tags, Sitemap, Google My Business, Keyword Optimization)
- Coupon Code & Reward Features
Managed Marketplace & Integration
- Marketplace & Facebook Shop Setup & Integration
- Integration with Malaysia Marketplaces (Lazada, Shopee, Lelong, Prestomall, Youbeli, Shopback)
- Setup and Activate Respective Seller Accounts
- Product Name & Description Content Enhancement
- Storefront Design
Managed eCommerce Operation
- Improve Campaign Conversion
- Online store updates
- Pricing management
- Promotion management
- Inventory management
- Order management
- Shipping management
- Customer engagement & email (customer care)
- Review management
Digital Advertising
- Google Ads
- FB & IG Ads
- Marketplace Ads
- SEO
- EDM
- Reward Program
- Promotions / Vouchers
Reporting & Consultation
- Business analysis
- Sales reports
- Strategy consulting
Fulfilment Training for Clients
- How to check orders
- How to fulfil shipping
- How to track shipping status
