Microsoft / Office 365 for Business

Each Microsoft 365 Business Basic, Microsoft 365 Apps for Business and Microsoft 365 Business Standard plans support a maximum of 300 users.

Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel.

You can add the domain name you own to create domain-based email addresses in Microsoft 365 Business Basic and Microsoft 365 Business Standard plans. You must own a domain name and as an admin, you will have to make some changes on the DNS records of your domain – we will guide you for this.

Internet access is required to install and activate all Microsoft 365 plans and to manage your subscription account. Internet connectivity is also required to access Microsoft 365 cloud productivity services, including email, conferencing, IT management, and other services. Microsoft 365 Business Basic and Microsoft 365 Business Standard plans include the desktop version of Office.

One of the benefits of having the desktop version of Office applications is that you can work offline and have the confidence that the next time you connect to the Internet all your work will automatically sync, so you never have to worry about your documents being up to date. Your desktop version of Office is also automatically kept up to date and upgraded when you connect to the Internet, so you always have the latest tools to help you work.

To use the desktop version of Microsoft 365 Apps for Business and Microsoft 365 Business Standard plans, you must be on one of the following operating systems:

PC: Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2

Mac: Mac OS X 10.10 or later

For the best experience, use the latest version of any operating system.

If you are running a different operating system, remember that you can still use Office Online, browser-based versions of your favourite Microsoft tools like Excel, Word or PowerPoint, which are included with the Microsoft 365 Business Basic or Microsoft 365 Business Standard plans.

Microsoft 365 works on following devices:

Windows: Office Mobile applications (Word, Excel, PowerPoint, OneNote, Outlook Mail, and Outlook Calendar) require Windows 10.

iOS: Office for iPad® and iPhone® requires iOS 10.0 or later. Office for iPad Pro™ requires iOS 10.0 or later.

Android: Office for Android™ can be installed on tablets and phones that meet the following criteria: running Android KitKat 4.4 or later version and have an ARM-based or Intel x86 processor.

Mobile browsers: Any mobile browser supported by Microsoft may be used.

Microsoft 365 is designed to work best with Office 2016, Office 2013, and Office 2016 for Mac. Previous versions of Office, such as Office 2010, Office 2007, and Office for Mac 2011 may work with Microsoft 365 with reduced functionality.

“The cloud” is a friendly way of describing web-based computing services that are hosted outside of your organization. When you use cloud-based services, your IT infrastructure resides off your property (off-premises), and is maintained by a third party (hosted), instead of residing on a server at your home or business (on-premises) that you maintain. With Microsoft 365, for example, information storage, computation, and software are located and managed remotely on servers owned by Microsoft

You don’t need to buy additional software and you’re not dependent on your computer to get work done. Plus, since your documents are stored on secure servers, you have peace of mind knowing that, even if your hard drive crashes or you spill coffee on your computer, your documents and programs are safe and accessible from any web browser.

The desktop Office licenses that come with the Premium Security or Business Premium plan are associated with an individual user’s account, including that individual’s sign in and password information. Downloading a copy onto an employee’s computer would give them access to your documents.

We highly recommend that anyone in your organization needing the latest desktop version of Office have their own Microsoft 365 Apps for Business or Microsoft 365 Business Standard account.

No. You do not need to have a desktop version of office to use Microsoft 365 Business Basic. However, you will have a richer experience and also be able to work offline when you connect a desktop version of Office to the Microsoft 365 services and get it in sync.

Yes, Exabytes offers M365 migration service. For 10 mailboxes or lower, will be charged one time migration of RM199. Migration charge is based on each 10 mailboxes count.

It will be stored at our Kuala Lumpur Data Center (PCI DSS Certified)

You have the freedom to configure your own backup item, Microsoft 365 mailboxes, One Drive files, Sharepoint Online site collections, Microsoft team.

The backup is automatically performed by the system once a day. Alternatively user can click on backup plan – Run Now to start backup.

Once a day, maximum 10 manual runs per hour. The backup is set to 14 days retention as default, you can change to longer retention period in settings if required.