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Mirjam

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Writing has always been a part of Mirjam’s life in one way or another. Up until now, she’s been mostly focusing on creative writing and turning her skills into screenplays for stage and short films. To bring it even further, she’s joined Vertex team as a content writer where she’s now learning the ins and outs of SMS marketing, customer service, and overall e-commerce experience.
How To Excel At Customer Support In 2021

How To Excel At Customer Support In 2021

Points to enhance your brand’s chances to outshine the fierce competition in this state of differences in the relationship between customers and businesses.