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Mirjam

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Writing has always been a part of Mirjam’s life in one way or another. Up until now, she’s been mostly focusing on creative writing and turning her skills into screenplays for stage and short films. To bring it even further, she’s joined Vertex team as a content writer where she’s now learning the ins and outs of SMS marketing, customer service, and overall e-commerce experience.

E-Commerce Era Logistics: E-Commerce Strategies For Meeting Customers’ Shipping Expectations

In this article, we will cover how e-commerce logistics work and the significance it has to your business from a customer expectation perspective. As properly coordinated logistics are the key to success, we will also take a look at how to streamline the e-commerce supply chain in order to optimize operations at each step. 
6 Ways To Stay Efficient With SMS Automation

6 Ways To Stay Efficient With SMS Automation

Learn how to get the most out of SMS automation and find out why it’s the best way to improve your team’s efficiency while always reaching out to your customers.
How To Excel At Customer Support In 2021

How To Excel At Customer Support In 2021

Points to enhance your brand’s chances to outshine the fierce competition in this state of differences in the relationship between customers and businesses.