Contact Us

Exabytes’s Technical Support Department is handled by Experienced System Engineers and System Support Personnel on 24 Hours, 7 Days a Week. Technical Support will answer any technical questions you have about exabytes.com hosting, products and services.

24/7 Technical Support

Mail support will answer any question related to techical issue on server, hosting, and email. Click here for email support request.

Working Hour: 24hrs x 7days

Phone Support: Exabytes does not provide a telephone contact method for technical support. It is more effective for issues to be handled via email rather than over the phone.

Sales & Inquiries

Our sales staff will be happy to answer any questions you have about buying exabytes.my products and services. Click here for sales inquiries.

Working Hour: 9.00am – 5.00pm GMT +0800
(MON – FRI)

Phone Support: 04-6308283
9.00am – 5.00pm (MON – FRI)

Billing / Payment

Billing Department will be happy to answer any billing questions you have about exabytes.my hosting, products and services. Click here for billing inquiries.

Working Hour: 9.00am – 5.00pm GMT +0800
(MON – FRI)

Phone Support: 04-6308283
9.00am – 5.00pm (MON – FRI)

Exabytes Headquarter

Exabytes Network Sdn Bhd
1-18-8, Suntech @ Penang Cybercity
Lintang Mayang Pasir 3, 11950
Bayan Baru, Penang.
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Walk-In Consultation – Click Here

Exabytes Branches

Kuala Lumpur
Menara AIMS
Level 7, Menara Aik Hua,
Cangkat Raja Chulan,
50200 Kuala Lumpur, Malaysia.

Selangor
H1-4 (Block H1, Level 4) SetiaWalk,
Persiaran Wawasan,
Pusat Bandar Puchong,
47100 Selangor Malaysia.
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Singapore Branch

Exabytes Network (Singapore) Pte. Ltd.
140 Paya Lebar Road, #08-02 AZ @ Paya Lebar,
Singapore 409015
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Indonesia Branch

PT. Exabytes Network Indonesia
Cyber 2 Tower, Lantai 30, JL. HR Rasuna
Said X5 No. 13, Jakarta Selatan, 12950
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Kindly fill out the form below to make an appointment at least 3 days in advance. This can help us to ensure that we understand your requests better and assign the right Technical Agent to assist you.

Walk-in Technical Support Hours:

10.00am – 4.00pm GMT +0800 (MON – FRI, Excluding Public Holidays)