Exabytes Further Enhance Security with Two-Factor Authentication

Exabytes Further Enhance Security with Two-Factor Authentication

Exabytes enhances your client account protection with Two-Factor Authentication (2FA) as an additional layer of security.

In today’s digital landscape, protecting our online accounts from unauthorised access is paramount. Two-Factor Authentication (2FA) provides an additional layer of security beyond traditional password protection, significantly reducing the risk of unauthorised access. At Exabytes, we take web security and data protection seriously and it is of crucial need that we start implementing 2FA for all our clients’ accounts.

What is Two-Factor Authentication (2FA)?

Two-Factor Authentication, commonly referred to as 2FA, is a security process that requires users to provide two different authentication factors to verify your identity. These factors typically fall into three categories: something you know (e.g., a password), something you have (e.g., a mobile device), and something you are (e.g., biometric data).
Benefits of Two-Factor Authentication:
  1. Enhanced Security: 2FA adds an extra layer of protection by requiring an additional authentication factor, making it significantly harder for attackers to gain unauthorised access to accounts.
  2. Protection Against Password Theft: Even if a user’s password is compromised, 2FA prevents unauthorised access since attackers would also need access to the second factor, which is typically a physical device or biometric data.
  3. Mitigation of Phishing Attacks: 2FA helps mitigate the risk of falling victim to phishing attacks, as even if users unknowingly provide their passwords to attackers, the second authentication factor remains secure.
  4. Compliance Requirements: Many regulatory standards and compliance frameworks, such as GDPR (General Data Protection Regulation) and PCI DSS (Payment Card Industry Data Security Standard), require the implementation of 2FA to enhance security measures and protect sensitive information.

How to Set Up Two-Factor Authentication in Your Billing Account

To enable 2FA (Two-Factor Authentication) for your billing account, please download the 2FA App on your Android or iOS device.
Android users:
IOS users:
  1. From the Client Area, navigate to Hello, Name! > Security Settings.
  1. Click on “Click here to Enable
  1. Select Time Based Tokens.
  2. Click Get Started.
  1. Scan the QR code with an authentication app such as Google Authenticator or Duo Mobile
  2. Enter in the 6-digit code that the authenticator app generates.
  1. Click Submit.
  2. Record/Save the Backup Code in a safe place in your device.
  3. Click Close.
  1. Two-Factor Authentication is now set up for the user, and will be required when they login in future.


Two-Factor Authentication (2FA) is a crucial security measure that significantly enhances protection against unauthorised access to online accounts. By requiring users to provide two different authentication factors, 2FA helps mitigate the risks associated with password theft, phishing attacks, and other security threats. Implementing 2FA across all Exabytes’ client accounts and adhering to best practices can effectively bolster security and safeguard sensitive information in today’s digital age.