Mastering the art of taking meeting notes and minutes effectively is important for boosting accountability and productivity.
From strategy sessions to client discussions, note-taking remains an essential skill.
As remote work becomes increasingly prevalent, the ability to capture vital information and discussions gains even greater significance.
In this article, we are pleased to offer valuable samples and insightful tips to enhance your note-taking proficiency.
With the aid of tools like meeting note templates and platforms like Microsoft Teams from Microsoft 365 and Google Workspace, you can make meetings and discussions impactful, ensuring that your teams are empowered with clear directives and purposeful outcomes.
Without further ado, let’s get started on how you can do it with Microsoft Teams.
Microsoft Teams
The main use cases for Microsoft Teams Meeting Notes
Microsoft Teams Meeting Notes helps you capture important things from your Teams meetings like the agenda, things discussed, tasks to do, and many more.
You have a few ways to use Meeting Notes in Teams:
- Take notes during the meeting: While the meeting is happening, you can start typing notes. Go to the chat of the meeting and choose the Meeting Notes tab. Your notes will be saved in the meeting owner’s OneDrive, and others can add to them too.
- Prepare notes before the meeting: If you already know what the meeting will be about, you can get your notes ready early. Open the chat for the meeting and choose the Meeting Notes tab. Then, click “Start taking meeting notes” and type your agenda or important points.
- Make a transcript of the meeting: If you want a written record of the whole meeting, you can turn on transcription. Open the chat for the meeting and choose the Transcription tab. Then, click “Start transcription.“
Before a meeting
When you want to organize a meeting and help everyone get ready, you can add an agenda that people can view and work on together. Any updates are visible right away.
To set up a meeting with notes:
- Open your Teams Calendar.
- Click + New meeting to plan the meeting.
- In the Details section, choose Add an editable agenda.
- Put in your agenda, notes, or tasks.
- Click Send. Everyone will get an invitation with the meeting notes attached.
Related: How to Use a Microsoft Teams Calendar
Agenda
An agenda in meeting notes serves as a structured outline of topics and discussions that will be covered during a meeting.
It provides participants with a clear roadmap of what to expect, helping them prepare and engage effectively.
An agenda typically includes a list of items to be discussed, each representing a specific subject or goal.
As the meeting progresses, the agenda helps guide the conversation, ensures important matters are addressed, and provides a reference for tracking outcomes and action items.
In collaborative environments, participants can often contribute to, edit, and view the agenda in real-time, fostering collaboration and alignment among team members.
Action items
Action items are what transform a meeting from a simple team chat into a useful and scheduled task.
Write down every action point, mention who is responsible for it, and provide its deadline.
Team ideas
Meetings can spark new and creative ideas, especially when you’re working together with different departments simultaneously.
Make sure to capture any standout ideas that you can explore further in the future.
Key questions
What significant questions came up during the meeting?
Take note of these questions and also jot down any answers that were given.
If there are questions without definite answers that need your attention later, make a special note so you remember to include related tasks in your to-do list.
Main decisions
Decisions form the core of your meetings.
While specific details might fade away, it’s important to record what was determined, including the next actions and any results that came from it.
Tips for taking meeting notes
1. During a meeting
Work together during a meeting by setting up an agenda, keeping tabs on crucial information, and generating tasks.
Anyone participating in the meeting can contribute to or modify the meeting notes, and updates become visible in real-time as they are made.
Delegate agenda points and tasks to particular individuals in the meeting by tagging them.
Related: Start an instant meeting using Microsoft Teams
To insert meeting notes while the meeting is ongoing:
- Join your Microsoft Teams meeting.
- Click on the “Notes” option.
- Incorporate an agenda, notes, or tasks.
- Only record key meeting items
Furthermore, don’t attempt to record every single word spoken during the meeting.
Such a high level of detail is seldom necessary.
Striving to document everything can lead to stress and push you into a robotic, uncreative mode of note-taking.
Essentially, you’re reducing yourself to a mere typist, neglecting to differentiate between important and trivial information.
By purposefully noting down only the vital elements, you’ll allow yourself to relax and concentrate on ensuring their accuracy.
- Key meeting items to record
- Meeting name
- Purpose of meeting
- Date and time
- Team members present
- Agenda items
- Key responses to agenda items
- Questions that were discussed
- Action items/next steps
2. Turn your notes into engaging resources
Taking notes initially and organizing them in an easy-to-reach spot is important.
However, certain notes have the potential for greater impact.
Depending on the discussion, your meeting notes might evolve into captivating resources that remain accessible in more memorable and noticeable ways.
For instance, if you’ve recently found a solution to a recurring problem, it’s likely that others within the organization are encountering or will encounter the same challenge.
It would be a missed chance to record the solution solely within meeting notes that only attendees and occasional interested parties will view.
3. Identify areas of high importance that require follow ups
A successful meeting typically leads to assigning particular tasks to certain individuals afterward.
These tasks are usually of significant importance and often demand further action.
Ideally, you should aim to never conclude a meeting without a definite grasp of:
- The key priorities.
- The action items to be taken.
- The designated individuals for each task.
- Any anticipated follow-up actions, if applicable.
4. Meeting Summaries
Obtain a more comprehensive breakdown of your meeting through the recap, which grants you access to meeting notes, transcripts, and additional details.
To reach meeting notes in the recap:
- Navigate to your Microsoft Teams calendar.
- Pick the previous meeting for which you wish to review notes.
- Click on “Expand meeting details.”
- Choose “Recap” followed by “Notes.”
Google Workspace
Add meeting notes to Google Calendar events
From your computer, you can share meeting notes directly to a Google Calendar event.
Adding Meeting Notes to Google Calendar Events
You can conveniently link meeting notes to Google Calendar events from your computer. Here’s how:
- Open a new or existing Google Doc on your computer that you want to associate with an event.
- Inside the document, type the “@” symbol.
- In the resulting pop-up menu, click on “Meeting notes.”
- Search for the event you want to link the notes to.
- Pro Tip: Typing “next” helps you quickly select your upcoming meeting from the calendar.
- Choose the desired event. Note that meeting notes are pre-filled with event details but aren’t physically attached to the event yet.
Email meeting notes to participants
Sharing Meeting Notes in a Google Doc
Once you’ve added meeting notes to a Google Doc, you can easily send them to all participants by following these steps:
- Open the Google Doc containing the meeting notes on your computer.
- On the left side of the meeting date and title, click on “Email meeting notes.“
- In the Gmail pop-up window that appears, you can directly compose and send the email.
Best Practices for Taking Meeting Minutes During the Meeting
1. Date and time of the meeting
Before you begin drafting your meeting minutes, make sure to record the date and time of the meeting.
Although this might seem obvious, it’s worth emphasizing because it’s essential for referencing past meetings.
Knowing when they took place helps in comprehending what progress has been made and what tasks are still pending.
2. Names of the participants
The subsequent action is to record the names of all attendees and any individuals who couldn’t join the meeting.
Typically, at the start of the meeting, there’s a period designated for confirming or revising the previous meeting’s minutes.
This gives you an opportunity to review the list of participants from the last meeting and create a preliminary version of the attendee list.
An even more effective approach is to use the calendar invitation to cross-reference names as participants join or enter the meeting space.
3. Purpose of the meeting
It’s necessary to document and clearly present the “why” behind holding this meeting.
In this section of the meeting minutes, aim to provide comprehensive details about the purpose of convening this meeting and the specific goals it intends to accomplish.
This level of detail is particularly valuable for individuals who couldn’t participate in the meeting and for those who will rely on the meeting outcomes to inform their decision-making.
4. Agenda items and topics discussed
Utilize your meeting agenda as a basic framework for structuring your meeting notes.
Dedicate a section to each agenda item and use it to document notes, including significant decisions or outcomes reached.
Sending out the meeting agenda beforehand is a smart practice.
This enables everyone to offer suggestions and contribute to it before the meeting.
It also ensures that no one is entering the meeting without a clear understanding of the topics that will be covered.
5. Key decisions and action items
Effective meetings lead to assigning tasks to various participants.
As soon as decisions or action items arise, make a point to document them promptly for accuracy.
It’s not feasible to capture every single detail.
Instead, focus on recognizing actions related to significant decisions, suggestions, obstacles, or solutions that have been identified.
To prevent these important takeaways from being overlooked, ensure they’re highlighted in the meeting minutes.
This could involve using checkboxes, bold text, highlighting, and so on.
Recording the meeting’s action items plays a vital role in holding the team accountable for their responsibilities and providing mutual support to accomplish tasks that contribute to your broader organizational objectives.
6. Next meeting date and place
When drafting formal meeting minutes, remember to indicate the date of the upcoming meeting related to the same project or topic of discussion.
This provides attendees with a rough timeline for completing their assigned tasks.
Having a clear idea of the next meeting’s schedule assists in effectively managing your time and prioritizing tasks.
Additionally, don’t forget to note the meeting’s location, whether it’s online or in-person.
7. Documents to be included in the report
The final addition is to attach supplementary documents to your meeting report when sharing the minutes.
Consider whether any documents were used or referred to during the meeting that could be beneficial for your team members.
These might encompass an action or issues log, key performance indicators (KPIs), project updates, or modifications.
In addition, it’s common for teams to either record the meeting or generate an automated transcript, particularly for video conferencing sessions like Zoom or Google Meet.
If this applies to your meeting, ensure you include or link these recordings and/or transcripts with the meeting minutes.
This simplifies accessibility for your team and proves highly valuable for those who weren’t present during the meeting.
Final takeaways
Mastering effective meeting note-taking is extremely important for all companies.
Meetings and discussions fuel successful collaboration, and with the help of meeting notes templates and the right tools, such as Microsoft 365 and Google Workspace, companies and teams can get even more productive.
We hope this article has provided you with insightful tips on how to take meeting minutes effectively.
Remember, good meeting notes or minutes should enable you to revisit discussions and key takeaways effortlessly.
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![Teamwork Made Simple: How SMEs in Malaysia Stay Organised with Google Workspace Teamwork Made Simple: How SMEs Use Google Workspace to Stay Organised [Image] Discover how Malaysian SMEs use Google Workspace to stay organised and work like corporates. Learn teamwork hacks for proposals, spreadsheets, and project tracking. Boost productivity, save time, and simplify collaboration with Exabytes Google Workspace solutions. Targeted Keywords: Google Workspace Malaysia, Google Workspace for SMEs, teamwork with Google Workspace, Google Workspace collaboration tools, SMEs productivity tools Malaysia, project tracking with Google Workspace, Exabytes Google Workspace solutions Teamwork Made Simple: How SMEs Use Google Workspace to Stay Organised Running a small or medium enterprise (SME) in Malaysia often means juggling multiple roles at once — handling sales proposals, updating financial spreadsheets, managing HR files, and following up on client emails. Without the right tools, these daily tasks quickly become scattered across WhatsApp chats, email attachments, and endless file versions. This is where Google Workspace comes in. Designed as an all-in-one productivity suite, it helps SMEs streamline teamwork so even small teams can operate with the efficiency of large corporations. 👉 In this article, we’ll explore: - Why staying organised is critical for SMEs. - Real-life scenarios where Workspace improves teamwork. - How proposals, spreadsheets, and projects get done faster. - Extra features beyond Gmail, Docs, and Sheets. - A Malaysian SME case study. - The importance of security and trust. - Why Exabytes is the right partner for local businesses. --- Why Organisation Matters for SMEs Organisation is not just about being neat — it directly affects profit and growth. According to a study, unclear communication and disorganisation cost teams 20–30% of their productivity. For SMEs in Malaysia, where teams are often small and resources limited, this impact is even greater. Consider this: - A delayed proposal can mean losing a valuable client. - A duplicated spreadsheet entry may create cash flow miscalculations. - Misplaced documents can slow down regulatory compliance. By adopting structured tools like Google Workspace, SMEs can: - Share and edit files in real-time without confusion. - Keep communication centralised, reducing reliance on messy WhatsApp groups. - Track tasks and projects systematically. - Build a professional image when engaging clients and partners. --- Scenario 1: Sharing Proposals Without the Chaos Imagine a sales executive at a Kuala Lumpur-based SME preparing a proposal for a major client. Traditionally, the process involves: 1. Drafting the proposal in Microsoft Word. 2. Emailing the attachment back and forth for edits. 3. Managers reviewing different versions simultaneously. 4. Confusion about which “final_v2.docx” is the actual final version. With Google Docs in Workspace, this chaos disappears: - Multiple teammates can edit and comment in real-time. - The manager can approve changes instantly without version clashes. - A single live link is shared with the client, avoiding outdated attachments. For SMEs, faster proposals mean a higher chance of closing deals ahead of competitors. --- Scenario 2: Collaborating on Spreadsheets Made Easy Finance and operations teams often depend heavily on spreadsheets. But with manual file sharing, version mismatches and calculation errors are common. With Google Sheets, SMEs benefit from: - Live updates: everyone works on the same file simultaneously. - Data integrity: built-in change history reduces the risk of accidental deletion. - Advanced features: pivot tables, charts, and even integration with external data sources. - Access control: sensitive data is view-only for some, editable for others. 📍 Example: A Penang-based SME tracks supplier payments and client invoices in Google Sheets. When a team member updates a supplier’s payment status, the finance manager sees it in real-time. No delays, no duplicate records. 💡 Supporting Research: A PwC report found that while digital tools can boost productivity, clarity in digital processes is essential for improving employee morale and reducing workplace stress. --- Scenario 3: Tracking Projects Like a Corporate Giant One of the biggest struggles for SMEs is managing multiple ongoing projects without expensive software. Google Workspace makes this simple by combining Google Drive, Google Calendar, and Google Meet. - Project files are stored in shared Drives, eliminating scattered folders on personal laptops. - Deadlines are synced to Google Calendar, with automated reminders. - Weekly check-ins are held on Google Meet, where teams can update progress directly from linked Docs and Sheets. 📍 Example: A Johor-based creative agency uses Workspace to manage multiple client campaigns. Each campaign has its own shared Drive folder, with timelines tracked on Calendar. The team no longer spends hours asking “who has the latest file?” — everything is in one central place. 💡 Research Insight: A report by International Data Corporation (IDC) sponsored by Google found that organisations using Google Workspace gained significant productivity benefits, including an average reduction in project delivery time compared to traditional methods. --- Beyond the Basics: Features SMEs Often Overlook Many SMEs in Malaysia still think Workspace is only about Gmail, Docs, and Sheets. But it offers much more: - Smart Canvas: assign tasks, insert checklists, and tag teammates directly inside Docs or Sheets. - Google Chat Spaces: structured, searchable team chatrooms — a more professional alternative to WhatsApp groups. - App Integrations: connect Workspace with Asana, HubSpot, or Trello to create a central hub for all work. - Forms & Surveys: quickly gather staff feedback or client inputs without relying on third-party tools. These features transform Workspace into more than just a productivity suite — it becomes a complete SME management platform. --- Case Study: Malaysian SME Scaling Faster with Workspace A Johor Bahru-based e-commerce SME adopted Google Workspace after struggling with scattered tools (email on one platform, Dropbox for storage, Trello for tasks). Within six months: - Proposal turnaround dropped from 3 days to 1 day. - Finance reporting errors decreased by 40%. - Meetings became shorter and more effective as updates were visible in Docs and Sheets before calls. - Team onboarding improved as new hires could access all resources in one shared Drive. This shift helped the SME appear more structured to partners and investors — a critical factor in securing funding. --- Security and Trust — Even for Small Teams SMEs are often targets of cyberattacks due to weaker security setups. A 2024 report by Lockbaud indicates that small companies experience a 350% increase in social engineering attacks compared to larger organisations. With Workspace, SMEs benefit from enterprise-grade security without the costs: - TLS encryption for email. - Two-step verification for accounts. - Admin controls for file sharing and device access. - Data Loss Prevention (DLP) to prevent accidental leaks. This means even a small 5-person team can have the same protection as a multinational corporation. --- Why Malaysian SMEs Choose Exabytes for Workspace While Workspace itself is powerful, implementing it correctly can be tricky. That’s where Exabytes steps in: - Migration support: move old emails and files without disruptions. - Local support: 24/7 assistance from Malaysia-based teams. - Affordable pricing: plans customised for SMEs. - Training & onboarding: ensuring staff adopt the tools effectively. For Malaysian SMEs, this local support makes all the difference in achieving smooth digital transformation. --- Conclusion For SMEs, staying organised isn’t just about efficiency — it’s about survival and growth. With Google Workspace, small teams can: - Share proposals seamlessly without version confusion. - Collaborate on spreadsheets with real-time accuracy. - Track projects like corporate giants. - Leverage security and integrations usually reserved for big enterprises. The result? Faster decision-making, a more professional image, and stronger client trust. In Malaysia’s competitive market, these advantages give SMEs the agility they need to thrive. 👉 Ready to simplify teamwork for your SME? Explore Exabytes Google Workspace solutions today. --- Frequently Asked Questions (FAQ) Here are answers to common questions Malaysian business owners ask about Google Workspace: 1. Why should SMEs in Malaysia use Google Workspace instead of free tools? Free tools like Gmail, Dropbox, or WhatsApp may work initially, but they lack consistency, professionalism, and control. With Workspace, SMEs get a unified system for communication, file storage, and collaboration. This means fewer errors, faster decision-making, and a stronger brand image. For SMEs competing in Malaysia’s crowded market, these small advantages add up. --- 2. How does Google Workspace improve teamwork compared to traditional email attachments? Traditional workflows often involve endless email chains and multiple file versions. With Workspace, all team members edit the same document or spreadsheet in real-time. The “version history” function ensures no data is lost. This means fewer misunderstandings, less back-and-forth, and faster project completion. --- 3. Is Google Workspace too advanced or costly for small businesses? Not at all. Plans start at just a few ringgit per user per month, making it affordable even for micro-SMEs. More importantly, the time and errors saved often outweigh the subscription cost. Plus, Workspace scales easily as the business grows. --- 4. How secure is Google Workspace for SMEs? Very secure. Workspace uses enterprise-grade security, including TLS encryption, two-factor authentication, and AI-driven spam/phishing filters. According to Google Cloud, Workspace blocks 99.9% of spam and phishing attempts before they reach inboxes. This gives SMEs protection usually only accessible to large corporations. --- 5. Can Workspace integrate with the tools I already use? Yes. Google Workspace integrates seamlessly with CRM software like HubSpot, project management tools like Asana, and accounting platforms like Xero. SMEs can keep using their preferred apps while enjoying centralised communication and file management. --- 6. How does Workspace help SMEs present a professional image? Emails from yourname@yourcompany.com look far more credible than free Gmail or Yahoo addresses. Consumers are more likely to trust and buy from businesses with branded email addresses. For Malaysian SMEs, this can be the difference between closing or losing a deal. --- 7. Does Workspace help remote or hybrid teams in Malaysia? Yes. Workspace is cloud-based, so employees can log in from anywhere. Whether staff are in Kuala Lumpur, Penang, or working overseas, they can collaborate seamlessly on Docs, Sheets, and Meet. This is crucial as hybrid work is now the new normal in Asia. --- 8. How does Workspace reduce reliance on WhatsApp groups? Many SMEs in Malaysia still run projects through WhatsApp, leading to lost messages and scattered files. With Google Chat and Spaces, discussions are structured, searchable, and tied directly to files in Drive. This prevents important updates from being buried in casual conversations. --- 9. What happens if my company grows quickly? Workspace scales effortlessly. Adding new staff is as simple as creating new accounts under your domain. Each team member instantly gets access to shared drives, branded email, and collaboration tools. This keeps the organisation consistent as the team expands. --- 10. Can Workspace really save time for SMEs? Yes. Features like Gmail’s Smart Compose and Docs’ AI suggestions help employees write faster and avoid repetitive tasks. Google mentioned that AI across its productivity suite saves its 3 billion users' time. (Google Blog). For SMEs, time saved translates directly into cost savings and faster client responses. --- 11. How does Workspace help with project management? Workspace combines Docs, Sheets, Drive, Calendar, and Meet into a single ecosystem. SMEs can store all project files in shared folders, assign tasks via Docs or Sheets, and schedule deadlines in Calendar. This makes project tracking far simpler compared to juggling multiple third-party apps. --- 12. Is Google Workspace mobile-friendly? Yes. According to DataReportal Malaysia 2024, 96% of Malaysians use the internet via smartphones. Workspace has official apps for Android and iOS, so employees can check emails, join meetings, or update files while on the go. --- 13. Can Workspace improve customer service for SMEs? Absolutely. SMEs can set up specific email addresses such as support@company.com or sales@company.com. This ensures customer queries are directed to the right team, speeding up response times and improving satisfaction. Customers perceive the business as more organised and professional. --- 14. Is it difficult to migrate from Gmail, Yahoo, or Outlook to Workspace? Not with the right support. Google offers migration tools, and Exabytes provides local assistance to transfer emails, contacts, and files safely. This ensures zero downtime, so businesses can continue operating smoothly while upgrading to Workspace. --- 15. How does Exabytes support SMEs using Google Workspace? As an official Google Workspace Partner in Malaysia, Exabytes offers: - Domain setup and email migration. - Training sessions for your staff. - 24/7 local support in English and Bahasa Malaysia. - Affordable SME-friendly pricing plans. This means SMEs don’t just get the software — they get guidance to fully maximise its potential.](https://i0.wp.com/www.exabytes.my/blog/wp-content/uploads/2025/11/5273896e-9703-42cd-8d04-7e9ab092839a.png?resize=218%2C150&ssl=1)
















