Are you eager to create your own website but lack the technical know-how? No worries, you’re not alone! Building a stunning and functional website for your business has never been easier, thanks to website builders.
In this article, we will explore the essential features every website builder or web maker should offer. It does not matter if you’re in Malaysia or anywhere else in the world, we’ve got you covered.
What is a website builder?
Website builders simplify the process of creating and managing your own website. Certain advanced ones provide custom domain names, web hosting, free SSL certificates, and limitless storage.
While some website builders are great for beginners, others like Visual Composer cater to experienced web developers. As long as you know your requirements, you can find a suitable website builder for your small business site.
What are the benefits of using a website builder?
Website builders make building websites super simple. Here are the main advantages:
- No need to be a coding whiz to use them.
- They offer ready-made templates and a drag-and-drop interface.
- You can skip hiring a web designer.
- Quick and easy setup and maintenance.
- Your website will look good on mobile devices.
- Easy online editing from any gadget.
- Save time and money.
Discover the Best Website Builder Features for Effortless Website Creation
Now that you know why website builders are handy, let’s talk about the top features they should have.
1. Easy to use
According to studies, 25% of folks admitted they’re newcomers and not too savvy when it comes to website design. Only 22% consider themselves “pro website builders,” meaning they’ve got the lowdown on HTML, CSS, e-commerce tweaks, and other techy stuff.
So, if you’re in the newbie or non-techie camp, a DIY website builder is probably your best bet. Most of these tools are straightforward, easy to get the hang of, and boast a user-friendly interface and experience (UI and UX). If you can click, drag-and-drop, and upload pictures, you’re already equipped with the skills to craft your own website.
A good website builder should also be user-friendly. It should provide guides, tutorials, and support documents to lend you a helping hand as you go about creating your website.
2. Drag and drop editor
With a drag-and-drop editor, you can arrange the page just the way you want and tweak elements as you please. Because it’s user-friendly, you can relax once you hand over the completed website to your clients. You can play around with various layouts until you discover the one that’ll deliver an outstanding user experience.
3. A variety of themes
You wouldn’t want your website to be a carbon copy of someone else’s, right? That’s why it’s essential to choose a best website builder that offers a diverse range of eye-catching templates or themes.
Having plenty of themes to choose from reduces the chances of your website looking identical to another. You can give your site a unique vibe by tweaking colors, layouts, and features to match your business’s personality.
Moreover, certain themes are tailored for specific businesses or industries. For example, if you run a photography business, you’d probably prefer a template with a photo slideshow on the homepage to showcase your best shots.
However, don’t immediately dismiss a website builder if it only offers a few themes. Even with a limited selection, each theme can often be customized extensively, allowing them to look and feel different, even if they share the same core template.
4. Pre-formatted web page layouts
Your website design template gives you a jumpstart by offering essential design elements like layout, colors, and font styles. But what if you want to add more pages and aren’t sure where to begin? That’s where pre-designed and pre-filled page layouts come to the rescue.
In short, pre-filled page layouts come with ready-made spots for images, text, and other elements commonly found on a specific page type. All you have to do is choose one that suits your needs and then swap out the sample content with your own. It makes creating new pages a breeze.
5. Mobile responsive
In 2018, Statista’s research revealed that 52.2 percent of the world’s website traffic came from mobile phones. Statcounter supported this finding, indicating that global mobile phone usage rose to 51.11% in July 2019, surpassing desktop (45.18%) and tablet (3.71%) usage.
In response to this trend, Google has considered mobile responsiveness a crucial ranking factor in search results since 2015.
Today, people use various devices of different shapes and sizes, such as phones, tablets, laptops, and desktops. Because of this, it’s essential for your website to be mobile responsive. This means it should automatically adapt to fit any screen your visitors use, regardless of the device they choose.
By ensuring your website is mobile responsive, you’re also preparing it for the future.
6. Compatible with different browsers
A browser is a software tool that lets you access websites on the Internet. Some well-known internet browsers include Google Chrome, Safari, Opera, and Firefox, among others.
However, it’s important to note that visitors to your website will use various browsers to view your site. This can pose a challenge because certain website technologies may not work the same way on all browsers. For example, your website might look perfect on Google Chrome but appear differently on Safari.
To ensure a smooth experience for all users, it’s important to choose a website builder that’s compatible with all major browsers. You can easily check this by reaching out to the website builder’s support team or by reading online reviews and resources to verify that it works seamlessly with different browser types.
7. SEO tools
A recent report found that a whopping 83% of customers turn to search engines when searching for a business online. According to SEO Moz, achieving a spot on the first page of search results can boost your website’s traffic by a substantial 42.25%.
Clearly, it’s a no-brainer that you’d want your website to land on the first page of search results all the time. But how can you increase the chances?
If your website builder comes equipped with robust SEO tools, you can put them to good use to enhance your website’s ranking. These tools typically include features like title tags, keyword assistance, meta descriptions, and sitemap generators.
8. Google Analytics Integration
Website analytics play an important role in shaping, growing, and refining your business strategy. When it comes to tracking and analyzing website data, Google Analytics is one of the best.
Google Analytics empowers you to monitor your daily website visitors, explore how they engage with your site, analyze their browsing or purchasing habits, and much more. It also provides insights into which of your web pages are attracting the most traffic and which ones could benefit from further improvements.
Therefore, it’s a smart move to opt for a website builder that seamlessly integrates with Google Analytics.
9. Built-in project manager
Boost your efficiency with the built-in ticket system and to-do manager, which help cut down on the time spent managing and designing each project.
10. Pain-free collaboration
This ensures every client receives their own dedicated portal, allowing them to complete tasks like filling out a pre-design survey, uploading data, and providing feedback using the on-page feedback tool.
All in all
Now that you’re equipped with the knowledge of essential website builder features, you’re ready to get started on your online journey. Remember, the best website builder is your trusted ally in creating a stunning, user-friendly website, whether you’re in Malaysia or anywhere else.
With these tools at your fingertips, you can confidently create your own website and make a mark in the digital world. Don’t launch your online venture without these critical features; they are the building blocks of your success.
Ready to streamline your website projects and enhance client collaboration? Explore Sitejet, the all-in-one website builder with project management features and a customer portal!
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About Plesk’s SiteJet -Integrating Website Creation and Project Management





![Teamwork Made Simple: How SMEs in Malaysia Stay Organised with Google Workspace Teamwork Made Simple: How SMEs Use Google Workspace to Stay Organised [Image] Discover how Malaysian SMEs use Google Workspace to stay organised and work like corporates. Learn teamwork hacks for proposals, spreadsheets, and project tracking. Boost productivity, save time, and simplify collaboration with Exabytes Google Workspace solutions. Targeted Keywords: Google Workspace Malaysia, Google Workspace for SMEs, teamwork with Google Workspace, Google Workspace collaboration tools, SMEs productivity tools Malaysia, project tracking with Google Workspace, Exabytes Google Workspace solutions Teamwork Made Simple: How SMEs Use Google Workspace to Stay Organised Running a small or medium enterprise (SME) in Malaysia often means juggling multiple roles at once — handling sales proposals, updating financial spreadsheets, managing HR files, and following up on client emails. Without the right tools, these daily tasks quickly become scattered across WhatsApp chats, email attachments, and endless file versions. This is where Google Workspace comes in. Designed as an all-in-one productivity suite, it helps SMEs streamline teamwork so even small teams can operate with the efficiency of large corporations. 👉 In this article, we’ll explore: - Why staying organised is critical for SMEs. - Real-life scenarios where Workspace improves teamwork. - How proposals, spreadsheets, and projects get done faster. - Extra features beyond Gmail, Docs, and Sheets. - A Malaysian SME case study. - The importance of security and trust. - Why Exabytes is the right partner for local businesses. --- Why Organisation Matters for SMEs Organisation is not just about being neat — it directly affects profit and growth. According to a study, unclear communication and disorganisation cost teams 20–30% of their productivity. For SMEs in Malaysia, where teams are often small and resources limited, this impact is even greater. Consider this: - A delayed proposal can mean losing a valuable client. - A duplicated spreadsheet entry may create cash flow miscalculations. - Misplaced documents can slow down regulatory compliance. By adopting structured tools like Google Workspace, SMEs can: - Share and edit files in real-time without confusion. - Keep communication centralised, reducing reliance on messy WhatsApp groups. - Track tasks and projects systematically. - Build a professional image when engaging clients and partners. --- Scenario 1: Sharing Proposals Without the Chaos Imagine a sales executive at a Kuala Lumpur-based SME preparing a proposal for a major client. Traditionally, the process involves: 1. Drafting the proposal in Microsoft Word. 2. Emailing the attachment back and forth for edits. 3. Managers reviewing different versions simultaneously. 4. Confusion about which “final_v2.docx” is the actual final version. With Google Docs in Workspace, this chaos disappears: - Multiple teammates can edit and comment in real-time. - The manager can approve changes instantly without version clashes. - A single live link is shared with the client, avoiding outdated attachments. For SMEs, faster proposals mean a higher chance of closing deals ahead of competitors. --- Scenario 2: Collaborating on Spreadsheets Made Easy Finance and operations teams often depend heavily on spreadsheets. But with manual file sharing, version mismatches and calculation errors are common. With Google Sheets, SMEs benefit from: - Live updates: everyone works on the same file simultaneously. - Data integrity: built-in change history reduces the risk of accidental deletion. - Advanced features: pivot tables, charts, and even integration with external data sources. - Access control: sensitive data is view-only for some, editable for others. 📍 Example: A Penang-based SME tracks supplier payments and client invoices in Google Sheets. When a team member updates a supplier’s payment status, the finance manager sees it in real-time. No delays, no duplicate records. 💡 Supporting Research: A PwC report found that while digital tools can boost productivity, clarity in digital processes is essential for improving employee morale and reducing workplace stress. --- Scenario 3: Tracking Projects Like a Corporate Giant One of the biggest struggles for SMEs is managing multiple ongoing projects without expensive software. Google Workspace makes this simple by combining Google Drive, Google Calendar, and Google Meet. - Project files are stored in shared Drives, eliminating scattered folders on personal laptops. - Deadlines are synced to Google Calendar, with automated reminders. - Weekly check-ins are held on Google Meet, where teams can update progress directly from linked Docs and Sheets. 📍 Example: A Johor-based creative agency uses Workspace to manage multiple client campaigns. Each campaign has its own shared Drive folder, with timelines tracked on Calendar. The team no longer spends hours asking “who has the latest file?” — everything is in one central place. 💡 Research Insight: A report by International Data Corporation (IDC) sponsored by Google found that organisations using Google Workspace gained significant productivity benefits, including an average reduction in project delivery time compared to traditional methods. --- Beyond the Basics: Features SMEs Often Overlook Many SMEs in Malaysia still think Workspace is only about Gmail, Docs, and Sheets. But it offers much more: - Smart Canvas: assign tasks, insert checklists, and tag teammates directly inside Docs or Sheets. - Google Chat Spaces: structured, searchable team chatrooms — a more professional alternative to WhatsApp groups. - App Integrations: connect Workspace with Asana, HubSpot, or Trello to create a central hub for all work. - Forms & Surveys: quickly gather staff feedback or client inputs without relying on third-party tools. These features transform Workspace into more than just a productivity suite — it becomes a complete SME management platform. --- Case Study: Malaysian SME Scaling Faster with Workspace A Johor Bahru-based e-commerce SME adopted Google Workspace after struggling with scattered tools (email on one platform, Dropbox for storage, Trello for tasks). Within six months: - Proposal turnaround dropped from 3 days to 1 day. - Finance reporting errors decreased by 40%. - Meetings became shorter and more effective as updates were visible in Docs and Sheets before calls. - Team onboarding improved as new hires could access all resources in one shared Drive. This shift helped the SME appear more structured to partners and investors — a critical factor in securing funding. --- Security and Trust — Even for Small Teams SMEs are often targets of cyberattacks due to weaker security setups. A 2024 report by Lockbaud indicates that small companies experience a 350% increase in social engineering attacks compared to larger organisations. With Workspace, SMEs benefit from enterprise-grade security without the costs: - TLS encryption for email. - Two-step verification for accounts. - Admin controls for file sharing and device access. - Data Loss Prevention (DLP) to prevent accidental leaks. This means even a small 5-person team can have the same protection as a multinational corporation. --- Why Malaysian SMEs Choose Exabytes for Workspace While Workspace itself is powerful, implementing it correctly can be tricky. That’s where Exabytes steps in: - Migration support: move old emails and files without disruptions. - Local support: 24/7 assistance from Malaysia-based teams. - Affordable pricing: plans customised for SMEs. - Training & onboarding: ensuring staff adopt the tools effectively. For Malaysian SMEs, this local support makes all the difference in achieving smooth digital transformation. --- Conclusion For SMEs, staying organised isn’t just about efficiency — it’s about survival and growth. With Google Workspace, small teams can: - Share proposals seamlessly without version confusion. - Collaborate on spreadsheets with real-time accuracy. - Track projects like corporate giants. - Leverage security and integrations usually reserved for big enterprises. The result? Faster decision-making, a more professional image, and stronger client trust. In Malaysia’s competitive market, these advantages give SMEs the agility they need to thrive. 👉 Ready to simplify teamwork for your SME? Explore Exabytes Google Workspace solutions today. --- Frequently Asked Questions (FAQ) Here are answers to common questions Malaysian business owners ask about Google Workspace: 1. Why should SMEs in Malaysia use Google Workspace instead of free tools? Free tools like Gmail, Dropbox, or WhatsApp may work initially, but they lack consistency, professionalism, and control. With Workspace, SMEs get a unified system for communication, file storage, and collaboration. This means fewer errors, faster decision-making, and a stronger brand image. For SMEs competing in Malaysia’s crowded market, these small advantages add up. --- 2. How does Google Workspace improve teamwork compared to traditional email attachments? Traditional workflows often involve endless email chains and multiple file versions. With Workspace, all team members edit the same document or spreadsheet in real-time. The “version history” function ensures no data is lost. This means fewer misunderstandings, less back-and-forth, and faster project completion. --- 3. Is Google Workspace too advanced or costly for small businesses? Not at all. Plans start at just a few ringgit per user per month, making it affordable even for micro-SMEs. More importantly, the time and errors saved often outweigh the subscription cost. Plus, Workspace scales easily as the business grows. --- 4. How secure is Google Workspace for SMEs? Very secure. Workspace uses enterprise-grade security, including TLS encryption, two-factor authentication, and AI-driven spam/phishing filters. According to Google Cloud, Workspace blocks 99.9% of spam and phishing attempts before they reach inboxes. This gives SMEs protection usually only accessible to large corporations. --- 5. Can Workspace integrate with the tools I already use? Yes. Google Workspace integrates seamlessly with CRM software like HubSpot, project management tools like Asana, and accounting platforms like Xero. SMEs can keep using their preferred apps while enjoying centralised communication and file management. --- 6. How does Workspace help SMEs present a professional image? Emails from yourname@yourcompany.com look far more credible than free Gmail or Yahoo addresses. Consumers are more likely to trust and buy from businesses with branded email addresses. For Malaysian SMEs, this can be the difference between closing or losing a deal. --- 7. Does Workspace help remote or hybrid teams in Malaysia? Yes. Workspace is cloud-based, so employees can log in from anywhere. Whether staff are in Kuala Lumpur, Penang, or working overseas, they can collaborate seamlessly on Docs, Sheets, and Meet. This is crucial as hybrid work is now the new normal in Asia. --- 8. How does Workspace reduce reliance on WhatsApp groups? Many SMEs in Malaysia still run projects through WhatsApp, leading to lost messages and scattered files. With Google Chat and Spaces, discussions are structured, searchable, and tied directly to files in Drive. This prevents important updates from being buried in casual conversations. --- 9. What happens if my company grows quickly? Workspace scales effortlessly. Adding new staff is as simple as creating new accounts under your domain. Each team member instantly gets access to shared drives, branded email, and collaboration tools. This keeps the organisation consistent as the team expands. --- 10. Can Workspace really save time for SMEs? Yes. Features like Gmail’s Smart Compose and Docs’ AI suggestions help employees write faster and avoid repetitive tasks. Google mentioned that AI across its productivity suite saves its 3 billion users' time. (Google Blog). For SMEs, time saved translates directly into cost savings and faster client responses. --- 11. How does Workspace help with project management? Workspace combines Docs, Sheets, Drive, Calendar, and Meet into a single ecosystem. SMEs can store all project files in shared folders, assign tasks via Docs or Sheets, and schedule deadlines in Calendar. This makes project tracking far simpler compared to juggling multiple third-party apps. --- 12. Is Google Workspace mobile-friendly? Yes. According to DataReportal Malaysia 2024, 96% of Malaysians use the internet via smartphones. Workspace has official apps for Android and iOS, so employees can check emails, join meetings, or update files while on the go. --- 13. Can Workspace improve customer service for SMEs? Absolutely. SMEs can set up specific email addresses such as support@company.com or sales@company.com. This ensures customer queries are directed to the right team, speeding up response times and improving satisfaction. Customers perceive the business as more organised and professional. --- 14. Is it difficult to migrate from Gmail, Yahoo, or Outlook to Workspace? Not with the right support. Google offers migration tools, and Exabytes provides local assistance to transfer emails, contacts, and files safely. This ensures zero downtime, so businesses can continue operating smoothly while upgrading to Workspace. --- 15. How does Exabytes support SMEs using Google Workspace? As an official Google Workspace Partner in Malaysia, Exabytes offers: - Domain setup and email migration. - Training sessions for your staff. - 24/7 local support in English and Bahasa Malaysia. - Affordable SME-friendly pricing plans. This means SMEs don’t just get the software — they get guidance to fully maximise its potential.](https://i0.wp.com/www.exabytes.my/blog/wp-content/uploads/2025/11/5273896e-9703-42cd-8d04-7e9ab092839a.png?resize=218%2C150&ssl=1)














