Want a faster customer support response time? Prefer an even more convenient way to get in touch with us instead of via email or helpdesk?
We’re taking our support to the next level. Now, you can reach us on WhatsApp.
If you have any sales, billing, domain or technical enquiries, reach us via WhatsApp at (+6046097877) or by clicking on this link.
Your enquiry/request sent in within this time frame: 9:00am – 5:00pm, GMT +8000 (Mon – Fri) will be attended to shortly by our support team.
Here’s how it looks like when you contact our support team via WhatsApp:-
Here are some useful tips for better experience.
1- Type anything in your first message.
Upon sending us the first message, an automated reply will appear asking you to choose among 1 – Sales, 2 – Billing and Domain, or 3 – Technical Support. All you need to do is to type either 1, 2, or 3, and the right support team will attend to your enquiry.
2- Save our contact number on your mobile device
By doing so, it’s much easier for you to get in touch with us in the future as you don’t have to search for our contact information once again on the internet.
3- Feel free to contact us if you have any doubts
We are always happy to assist if you encounter any issues regarding your website. All you need to do is contact us. You’ll be surprised by the level of support we provide.
We hope you like the new experience.
Ready to build your online empire with Exabytes? Start by getting yourself a Domain Name.