Internet Sales Success or Failure Depends on Content
Source: Nanyang Siang Pau
Date: 10-November-2013
5 Essential Features of eCommerce Websites
Nowadays eCommerce websites have become an important media for selling products and services. This is because eCommerce websites can help sellers to save a lot of time, costs and business capital and make their business available for 24 hours. However, there are some challenges to turn visitors into customers; hence useful and interesting features will make your eCommerce website stand out from your competitors.
1) Image Quality and Feature
The image quality needs to be clear and sharp. When we go shopping at a physical store, we can watch the goods, touch and feel it. Compared to buying on eCommerce websites, we can only view the goods in the form of graphics. Sellers could add on some plugins to some useful image viewing features such as allow images to rotate, zoom in so that shoppers can view the products more closely.
2) Customer Reviews
Shoppers may be curious to find out more about what others think about your products, so if your product page contains some customer reviews it will help shoppers to make decisions a lot better. Not all products have positive reviews, and not all products have negative reviews. Most have both negative and positive reviews. Sellers must not manipulate customer reviews in order to make the products sound more real and trustable.
3) Product Comparison
Sellers could enable product comparison feature on their eCommerce website. This feature makes it more convenient for shoppers to compare products of different specs and features. With this, they can view the product features side-by-side, instead of flipping through many pages.
4) Live Chat
Live chat is a very useful feature for an eCommerce website. At physical stores, salespersons are there to assist and answer any doubts customers might have. In the case of eCommerce websites, live chat plays a similar role by allowing customers to receive immediate response shall they have any doubts in products, services, payment, etc.
5) Share Buttons
Share buttons can help to promote your eCommerce website. This button allows users to click and share your product information on social network websites such as Facebook, Twitter or Google Plus. With this feature, you can generate more sales and encourage more people to know about your eCommerce website.
Free Seminar: Create BUSINESS BREAKTHROUGH With Internet Marketing
Create Business Breakthrough With Internet Marketing
IS THERE A WAY TO BEAT YOUR COMPETITORS?
Today no matter what business you’re in, there will always be competition. When more and more competitors go into the market and you discover that your sales are stagnant, is there a way for business owners to still create break through and stand out from a sea of competitors?
THE SPEAKER
Well, it’s all possible for Exabytes and its founder & CEO, Mr. Chan Kee Siak who is also a finalist of TOYM (The Outstanding Young Malaysian) 2011 at age 31. Chan started his internet business when he was 19 and subsequently made Exabytes the market leader of web hosting from 2005 until TODAY!
If Chan and Exabytes can do it, you can too! Come join Chan at the upcoming seminar on “How To Create BUSINESS BREAKTHROUGH With Internet Marketing?” organized by Nanyang Siang Pau and supported by CIMB.
Seminar Details:
Date: 9 November 2013
Time: 2.00pm – 5.00pm
Venue: Traders Hotel Penang
Admission: FREE
Chan is ready to reveal to you HIS SECRETS. Are you ready to listen and take up the challenge? REGISTER NOW!
MDeC ISV & SME Cloud Adoption Program
Just in case you didn’t know, Exabytes has been announced as Multimedia Development Corporation Sdn Bhd (“MDeC”) partner in the MDeC ISV Cloud Adoption program since last year.
Among the many perks of being Exabytes MSC Cloud Program / MSC Malaysia Cloud Initiatives’ SAAS Acceleration Program are :
1) Applicant is eligible for RM15k cloud hosting incentive from MDeC
2) Applicant is eligible for RM3k cloud hosting incentive from Exabytes
3) Applicant is eligible for all Go-To-Market materials with Exabytes
Some of the many things we’ve done to help our ISVs in their marketing in the past include :
- Getting them listed as ISV in our Accredited Partner Page
- Getting their brochure distributed as seen in SME Expo 2012
- Getting their brochure distributed as seen in ITX Asia 2012
- Being invited to speak and share product/services information during the “ISV Journey to the Cloud Conference”
- Consolidating ISV software solution and details into printed magazine “Cloud Market Booklet” and distributing 2000 copies through variety of channels
- Promoting the ISVs software through Exabytes Cloud Market Booklet as seen in SME Expo 2013
- Promoting the ISVs software through Exabytes Cloud Market Booklet as seen in ITX Asia 2013
- Converting Cloud Market Booklet into softcopy format and sharing them online
- Participation in MDeC Cloud Conference
And in case you missed our post that we posted last week, MDeC has also introduced their SME Cloud Computing Adoption Program where each SME can claim up to RM1,500 incentive for adopting SaaS solution.
It is a programme by MDeC to accelerate the adoption and extend the full benefits of Cloud Computing to elevate the competitiveness and efficiencies of local businesses (“SMEs”).
Besides all that we’ve mentioned above, we’re also working with MDeC to help broaden the go-to-market materials/efforts for the SMEs/ISVs, such as :
a) Helping SME to adopt SaaS solution to help increase their business efficiency
b) Helping ISV by organizing workshops
- 1 workshop in PG (targeting 100 – 200 SME)
- 1 workshop in KL (targeting 100 – 200 SME)
c) Working with our ISV to setup the booth and introduce their software solution for SME.
d) Participation in MAD TechVentures 2013
e) Participation in D.A.R.E. BizStart Showcase 2013
With so many perks described above, it is high time that ALL MSC status company developing SaaS solution to apply for this MDeC ISV Cloud Adoption program as there are only last 5 slot available before end of 2013!
However, if you’re not an MSC status company, but find this info interesting & worth sharing, you’re highly encouraged to spread the words to any of your friend that is an ISV! And if you’re an SME, take note that there’s the RM1,500 incentive that you can apply from the MDeC SME Cloud Adoption Program! Go cloud! 😉
Exabytes Introduces EBiz Power Hosting Plan
Exabytes Introduces EBiz Power Hosting Plan
Source: e-Ring
Date: 30-October-2013
SME Magazine: Exabytes eCommerce Conference 2013 to Outline Malaysia’s Internet Retail Market
Exabytes eCommerce Conference 2013 to Outline Malaysia’s Internet Retail Market
Source: SME Magazine
Date: 23-October-2013
Exabytes eCommerce Conference 2013 to Outline Malaysia’s Internet Retail Market
Exabytes eCommerce Conference 2013 to Outline Malaysia’s Internet Retail Market
Source: Sccyberworld.blogspot.com
Date: 23-October-2013
Happy Halloween!
It’s that time of the year where everywhere you go, you see shops selling oversized pumpkins, ghosts costumes as well as weird looking candies! Yeap yeap, there is no mistaking — Halloween is back to haunt you again!
We’re not sure about you, but Halloween is one of the fun celebrations in the year that we definitely look forward to! We had fun playing dress up in the office last year, we can’t wait to do it again this year! Have you picked your costume of choice yet? What will you be this year?
Whether you’re going to be a dracula, a mummy, a or a freaking pumpkin, be sure to be careful while you’re having fun, as you might just be laughing away with a real vampire! Wehehehehe! Have a spooktacular Halloween, everyone!
Advantages of Click and Mortar
The Click and Mortar aka bricks and clicks business model is a type of strategy used by many companies to integrate physical and online presence. Barnes and Noble is an example of a click-and-mortar store.
This strategy enables company to build a competitive advantage by providing better customer service. Transforming your business to the click and mortar business model and make it extremely profitable.
Better After Sales Service
E-commerce makes distance irrelevant; it is now simpler and more convenient for customers to shop online. Customers are able to directly search products information on the Internet before ordering and making payment. You can also provide after sales service in your physical outlet.
Access To Wider Market
On top of that, with the convenience of E-Commerce, you are allowed to provide 24/7 order service to customers and unlimited access to product information. By using Click and Mortar strategy, it also enables customers to test and try your products in physical stores; you can now access to wider markets.
Improve Customer Trust
You are able to improve customer trust by having a physical outlet. You can establish a competitive advantage over businesses that offer online service only. It is because some of the customers would like to have face to face interaction with the seller. At the time, customer’s perceived risk can be reduced especially when returning damage goods.
Expand Target Market
Click and Mortar strategy enables companies to extend market reach and remove the restrictions and limitation on location and product display.
Save Time
One of the benefits of Click and Mortar model is speed. An e-store can be set up and operate in a less time consuming way using the tools made available by many online hosts and eCommerce resources.
Save Cost
Setting up your online business only requires minimum cost. You can simply buy a domain and obtain web hosting, preferably from a Top Hosting Provider. Sign up during a promotional period and save even more!
CEO On-BFM-Air!
Last Monday was an exciting day for us as we put on our headphones (some turned on the speakers!) to listen to our very own CEO, Mr Chan Kee Siak, being interviewed by the good people of BFM Radio (FM 89.9) yet again!
Although it was just a 15-minutes slot, we can’t help but to feel very proud that our very own CEO was on the radio, speaking to thousands of listeners, yearning to know about our business. It was 15 minutes of short-fame, that our CEO has managed to use wisely, in order to bring our brand name further — and he did it oh-so-confidently! How can we not be proud of him? 🙂
Just in case you didn’t know, this was not the first time the Exabytes brand was brought on air. In 2010, Mr Chan was invited by the same radio station to talk about Exabytes brand as a whole. This time around, he was brought back again to talk about our sister company, Easy.my and how it’s working towards becoming a one stop online shopping mall. If you missed the session, click here to listen to it!
Now, any other radio station interested to get us on air? 😀
