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Kisah Kejayaan: LLORA Bath & Body

By
Hidayah Ramli
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0

Exabytes Customer Success Stories - LLORA

Kisah kejayaan seterusnya ialah dari LLORA Bath & Body iaitu sebuah pengeluar produk mandian dan penjagaan badan tempatan.

Hasil dari sesi temubual bersama Pengarah Urusan LLORA Bath & Body, Puan Adrina Suhaidi beliau berkongsi maklumbalas beliau tentang kempen #SamaSamaDigital dan bagaimana kempen ini telah membantu perniagaan beliau.

Boleh Anda Kongsi Mengenai Perniagaan Anda, LLORA

LLORA adalah produk mandian & badan artisan yang disertakan dengan minyak pati tulen & ekstrak tumbuhan sebenar. Bebas kekejaman, menggunakan bahan semulajadi, halal, bebas Paraben, bebas SLS & mesra kulit sensitif.

Kami percaya bahawa perjalanan ke kulit yang sihat seharusnya tidak membosankan dan oleh itu kami membuat barang keperluan unik buatan tangan yang dibuat dengan bahan berkualiti tinggi.

Dari pelembap bibir hingga lulur badan, losyen hingga minyak rambut, pembersih tangan hingga minyak urut aromaterapi, dengan hanya minimum 30 orang hingga seribu, kami juga memenuhi permintaan acara & set hadiah untuk sebarang acara termasuk hadiah korporat, perkahwinan, perjumpaan, ulang tahun kelahiran & lain-lain.

Label pelekat disesuaikan mengikut permintaan.

Plan #SamaSamaDigital Apa yang Anda Pilih dan Mengapa?

Kami memilih plan All-In-1 Ecommerce Solutions untuk membina kedai online kami sendiri. Kedai online ini termasuk hosting dan domain yang telah disediakan oleh team dari Exabytes.

Kedai Online LLORA  ini telah dilengkapi dengan payment gateaway untuk memudahkan pembayaran dan juga disediakan sistem penghantaran.

Dengan subsidi dari Exabytes & Ekuinas, harga untuk kami miliki kedai online kami hanyalah RM199.

Bagi kami ini merupakan peluang keemasan memandangkan norma baru menggalakkan kita berniaga secara online, jadi kami menagambil keputusan untuk miliki platform online kami sendiri.

Alhamdulillah, setelah menggunakan website jualan kami naik sehingga 40%.

Apakah Cabaran Terbesar Semasa PKP?

Cabaran terbesar kami ialah penurunan jualan bulanan kami. Banyak pelanggan kami terpaksa membatalkan order dan kami juga mempunyai masalah penghantaran ke Sabah & Sarawak.

Disebabkan masalah ini juga jualan bulanan kami menurun.  

Bagaimana Perkhidmatan Exabytes Membantu Perniagaan Anda Berkembang?

Exabytes menyediakan website e-Dagang untuk kami lengkap sekali dengan gerbang pembayaran dan sistem penghantaran iaitu EasyParcel.

Melalui EasyParcel, kami dapat menjejaki penghantaran kami. Jadi segala transaksi kami menjadi lebih mudah dan menjimatkan lebih banyak masa kami.

Kami tak perlu melayan Whatsapp customer sampai ke malam, kami tak perlu lagi menunggu resit dari customer untuk teruskan dengan penghantaran.

Kami cuma bekerja melalui website dan terima order dari platform tersebut sahaja. Melalui website e-Dagang, kami mendapat lebih banyak pelanggan berkualiti.

Sebelum ini, kami hanya menggunakan platform di media sosial seperti Instagram untuk mempromosi perniagaan kami.

Boleh dikatakan pelanggan lebih banyak bertanya daripada membeli. Ada sesetengah pelanggan yang terpaksa tukar order saat akhir jadi perkara sebegini melengahkan pekerjaan kami dan memakan masa untuk mendapatkan jualan.

Kami memilih untuk menukar ke platform e-Dagang supaya pelanggan kami lebih mudah untuk mendapatkan maklumat produk dan lebih mudah membuat keputusan serta transaksi pembelian. 

Exabytes Customer Success Stories : LLORA
Screenshot Laman Web LLORA

Apa Pandangan Anda Setelah Menyertai #SamaSamaDigital?

#SamaSamaDigital telah membantu meningkatkan jualan kami.

Selepas kami menukar platform dari menggunakan media sosial sehingga memiliki website LLORA sendiri, jumlah pelanggan baru kami meningkat sehingga 40%.

Jualan bulanan kami meningkat dan pelanggan lebih yakin untuk membeli produk dengan LLORA. 

Bagaimana Anda Tahu Mengenali Exabytes?

Kami mengenali Exabytes melalui kempen #SamaSamaDigital yang diiklankan di Facebook.

Melalui kempen ini kami dapat mengenali lebih banyak servis dari Exabytes seperti Ecommerce Web Design yang sesuai untuk peniaga yang ingin memulakan e-Dagang mereka sendiri.

Tapi melalui #SamaSamaDigital harga yang kami dapat jauh lagi murah dengan subsidi tahun pertama.

Sangat berbaloi dan rugi kalau kami lepaskan peluang ini.

Adakah Anda Mengesyorkan Program #SamaSamaDigital/Exabytes kepada Rakan/Keluarga Anda?

Ya, kami sangat mengesyorkan program ini untuk peniaga kecil dan sederhana di luar sana yang nak naikkan jualan mereka.

Kami faham situasi peniaga seperti kami ini. Kami tak mempunyai bajet yang banyak untuk upgrade bisnes kami.

Sebab itu kami sangat bersyukur dengan program #SamaSamaDigital ini. Dengan bantuan subsidi kami tak perlu keluarkan modal yang banyak untuk miliki website kami sendiri.

Dengan rancangan tahunan yang berpatutan kami mendapat sebuah kedai online yang serba lengkap.

Jadi untuk peniaga diluar sana yang nak pergi lebih jauh dalam dunia digital, kami cadangkan program ini untuk anda.

Kesimpulan

Terima kasih kami ucapkan kepada LLORA kerana sudi berkongsi kisah mereka sebagai rujukan kita semua.

Exabytes sangat berbesar hati kerana dapat membantu PKS diluar sana untuk mendigitalkan perniagaan merek melalui servis dan produk dari Exabytes.

Kami berharap perniagaan LLORA Bath & Body akan berkembang di tahun-tahun mendatang. 

Turning Virtual Being the New Trend, Re-imagining Events

By
Janice Kua
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0

Re-imagining Events, Turning Virtual Being the New Trend

An area not ventured by many, has the virtual world come around as the latest common?

How versatile and how far can we go with the virtual world? Are virtual events our latest “outings”?

Online Possibilities and What are Your Choices?

You may think to yourself, what are the choices and possibilities I have by going virtual? How can it benefit me?

Setting up a website these days is a step that is simpler than you expect. Services are ever ready to be offered to you at affordable and cost-effective prices.

Owning a website indirectly leads you to having your own domain name, creating opportunities for your brand name to be known.

The world was hit with a sudden pandemic and everyone was organically led to a spontaneous change in our daily lives.

Difficult as it is, as we start off with changes on how we live and lead our lives, then we were brought to what was identified as an “issue” initially – our jobs that bring us income!

Places are being locked down to fight the spread of this pandemic. How does one go to work? Or do we still go to work?

Instantly, we were made to learn and familiarise ourselves with the virtual world. Operating online has come as one of the main key points in ensuring safety.

Businesses have opted for work-from-home policies, where most of us are holding meetings and discussions virtually. 

Blessed we are in this day and time where technology is advanced and miraculously plays an important part to our daily functionality.

For survival, businesses started to see that a solution to survive is to operate online – create an online store.

When a movement control order is being imposed, physical shops are forced to stop operating or suffer low traffic, and the only way to continue operating is to go online.

Setting up an e-commerce website is now a breeze with the services available. Starting off an online store costs as low as less than RM100 a month, and you can start selling online in 3 days.

Listing your products online is easy and you can reach out to customers from all areas. An online store broadens your visibility and helps you create awareness.

Changes Started to Set Themselves In, Taking Things Online Started to Realise Great Possibilities

Events big and small have had to be cancelled due to the pandemic, causing major loss in many businesses. Initially thought to be temporary, the issue is soon turning to be the new norm.

Individuals and businesses are learning and realising that the virtual world is a whole new “playground”, as you may call it, for one to venture into, and expand our businesses and activities.

Events were Re-Imagined, and Businesses Started Seeing Possibilities. Their World became Borderless!

Large-scale events have been re-imagined online during this pandemic. Many businesses took things virtually and expanded.

“We’re going for an event but not actually going per say” was heard rather commonly as the world started going virtual.

Sooner than expected, people started familiarising themselves with this trend and they started seeing possibilities coming, their world got bigger!

The Potential of Virtual Gatherings – See the Increase in Participation!

Virtual gatherings being borderless, it started to attract a wider range of attendees. People from near and far are brought together, attending global events became possible with just a click.

Though physical networking and meet-ups are reduced, opportunities to network remains and are taken virtually.

Many may think that conversation, network and connection will be on the downside of not being able to attend events physically, but this has been taken care of and supported by the features of chat function on video calls.

Sharing of resources, reflective and supportive comments are very much being shared through this.

Increased Dependency on Technology to Support Business Continuity

Big scale events such as the Adobe Summit, hosting thousands of delegates each year in Las Vegas have taken themselves online in May this year.

The famous Europe Cannes Lions advertising festival went virtual too this year, with its new branding Lions Live.

There has been increased dependency on technology to help support business continuity.

Businesses are taking the virtual path organising live streamed events as a marketing tool. Sharing sessions, talks and conferences moved online.

Virtual events are mostly being made free of charge resulting in a higher number of participants. Sub-events addressing different countries with different languages according to their timezone is now possible.

The virtual format can provide a greater scale which will lead to more actions as a result.

proportion of organizers that have shifted trade shows online due to coronavirus pandemic
Source: Going livestream: How in-person summits have become virtual events

Attending Events Made Possible and Simpler!

Aside from the business scene, fun and live events have taken a turn and gone virtual too!

Weddings, birthdays and proposals are being celebrated virtually these days, with families and friends invited and participating online.

When travels are not possible, technology has enabled invitees from around the world to all come together, at once, to celebrate and witness the special moments of their loved ones. 

Sparking Creativity – Taking Virtual Events a Step Ahead

On a different level, techies and the virtually-fluent have taken “going virtual” a step ahead.

Major events such as National Day celebrations and weddings are being organised on game platforms such as Minecraft.

Game partners and team members gather in the world of Minecraft where they hold an official wedding ceremony with guests, emcee and “venue” decorations.

Minecraft Malaysia has recently received a sponsorship from Exabytes for an upgrade to their existing server.

The popularity of Minecraft has grown and exceeded the tolerance and capacities of its existing server, causing lag moments as the number of users climb.

The capped capacity of its server has caused restrictions to players resulting in expansion failure. 

exabytes sponsor in minecraft serverexabytes logo appear in minecraft

As a support and encouragement towards the virtual world, Exabytes has stepped in to provide a smoother journey for gamers which in turn, brought along players from around the world, as compared to only Malaysian prior to the upgrade.

With professional technical support from the Exabytes team, players can now enjoy a plain-sailing journey in their game, enhancing their game momentum.

What Has the Virtual World Brought You?

The virtual world has brought upon creativity, possibilities and opportunities. How virtual have you gone? What are your virtual possibilities? 

Growing businesses online was known to be a benefit for larger companies in the past, but today, small and medium businesses have ventured into the virtual world and expanded.

The virtual possibilities are endless. Give your business a chance to try!

Exabytes Data Centers, CJ1 and KL Data Center Get Certified By SIRIM QAS International

By
Jian
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0

MALAYSIA, NOVEMBER 5, 2020 − The Exabytes Group, a leading cloud and internet service provider in Southeast Asia has announced the certification of its CJ1 and KL Data Centers by SIRIM QAS International, the governmental body responsible for the accreditation of businesses that meets the ISO standards.

The certification is awarded to organizations that have met the requirements and standards for Information Security Management System as stipulated by ISO/IEC 27001 for the service operation of data center managed services.

ISO/IEC 27001 provides the requirements for an information security management system (ISMS).

To meet the requirements provided by ISO, organizations must be well-equipped to manage the security of assets such as financial information, intellectual property, employee details or information entrusted by third parties.

Beyond meeting the ISO standards, the certification has shown Exabytes’ commitment to improving the quality of their information security services.

Armed with the latest technology in digital security, Exabytes provides shared hosting, cloud hosting, server hosting and other related services to different businesses in different industries, including:

  • Financial services
  • IT companies
  • Higher education
  • Government
  • Healthcare and other enterprises

exabytes data center awarded ISO/IEC 270001 certification

About The Exabytes Group

The Exabytes Group powers over 200,000 customers (from individuals, small and medium-sized businesses, to government and public listed companies) in 121 countries with products, services and technology to energize their online web presence, customer engagement, customer relationship, digital marketing, website creation solutions, and more.

Exabytes family of brands include Exabytes Malaysia, Exabytes Singapore, Exabytes International, Exabytes Indonesia, Exabytes Digital, Usonyx, Signetique, Cybersite, EasyParcel and EasyStore.

Headquartered in Penang, Malaysia, Exabytes is currently backed by over 200 enthusiastic web professionals who manage 1000+ servers with 160,000+ websites and 1,000,000+ email accounts.

Exabytes’ presence spread across several countries in Southeast Asia, including Malaysia, Singapore, Indonesia and Thailand.

For more information, visit www.exabytes.my

Kisah Kejayaan: Songket Republik

By
Hidayah Ramli
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0

Songket Republik

Songket Republik merupakan syarikat pembekal songket tempatan yang ingin mengubah perniagaan kedai fizikal mereka ke kedai online melalui kempen #SamaSamaDigital.

Melalui kempen ini, Exabytes telah membantu Songket Republik untuk membina kedai online dan menyediakan servis SEO untuk pemasaran digital mereka.

Exabytes sangat berbesar hati untuk menjadi sebahagian daripada transformasi digital Songket Republik.

Boleh Anda Kongsi Mengenai Perniagaan Anda, Songket Republik

Songket Republik adalah jenama berdaftar di bawah syarikat Songket World Sdn Bhd.

Kami merupakan pengeluar Songket Tenun untuk pasaran Malaysia, Singapura, Thailand dan Brunei.

Terdapat lebih 100 jenis songket dan Sampin yang telah dikeluarkan oleh pihak kami.

Pihak kami mendapat kepercayaan daripada pelbagai badan gormal seperti sekolah, koperasi, dan jabatan untuk membekalkan Songket dan Sampin sebagai pakaian formal mereka.

Kami dengan sedaya upaya akan cuba untuk memenuh semua permintaan dan tempahan yang telah dibuat mengikut masa yang telah dijanjikan.

MISI

  • Syarikat kami berusaha membekalkan songket yang mencukupi untuk pasaran malaysia dan negara asia tenggara yang lain. 
  • Kami juga komited membekalkan produk songket berkualiti sesuai dengan bajet pelanggan kami.

VISI:

  • Visi kami adalah untuk menjadi pengeluar songket terbesar di Malaysia dan memartabatkan kembali corak songket tenunan Malaysia dalam persada antarabagsa. 
  • Visi ini dapat dicapai melalui peningkatan kualiti design dan fabric Songket agar dapat bersaing dengan kualiti jenama terkenal dunia.

Plan #SamaSamaDigital apa yang anda pilih dan mengapa?

Kami memilih Penyelesaian Digital All-In-1 dari kempen #SamaSamaDigital.

Untuk lebih spesifik kami memilih Pakej J: SEO. Kami mahu jenama Songket Republik ini lebih dikenali dan dapat menjangkau lebih ramai orang secara dalam talian.

Melalui kempen #SamaSamaDigital kami dapat bina  kedai online kami sendiri.

Jadi untuk memastikan kedai online kami dikenali ramai, kami memilih servis SEO dari Exabytes untuk menaikkan ranking kedai online kami di laman carian Google.

Apakah cabaran terbesar semasa PKP?

Semenjak kerajaan mengumumkan perintah kawalan pergerakan bulan Mac yang lalu, kami kehilangan ramai pelanggan sejujurnya.

Kedai kami ditutup sementara, untuk mematuhi arahan PKP jadi pelanggan tidak dapat datang ke kedai.

Disebabkan itu jualan kami menurun dari bulan-bulan sebelumnya.

Oleh itu, kami membuat keputusan untuk mendigitalkan perniagaan kami melalui Kempen #SamaSamaDigital yang dianjurkan Exabytes.

Exabytes menawarkan banyak pakej untuk mendigitalkan perniagaan anda, anda cuma perlu pilih pakej yang bersesuaian.

Tambahan pula dengan bantuan subsidi dari MDEC dan Ekuinas sehingga RM10,000 kami bertambah yakin dengan pilihan kami untuk ubah bisnes dari offline ke online. 

Bagaimana Perkhidmatan Exabytes Membantu Perniagaan Anda Berkembang?

Kami sedang mencari peluang untuk ubah perniagaan fizikal kami ke dunia online.

Melalui #SamaSamaDigital kami dapat merialisasikan impian kami dengan harga yang murah.

Exabytes menguruskan pembinaan kedai online kami dari awal sampai akhir dan menguruskan SEO untuk laman web kami dengan perkhidmatan daripada pekerja profesional mereka.

Pakar dari Exabytes akan menganalisis ‘keyword’ yang boleh menaikkan ranking laman web kami di halaman google.

Untuk pengetahuan anda, SEO adalah percuma dan sesuai untuk pemasaran jangka masa panjang dan sesuai untuk semua jenis perniagaan.

Memandangkan situasi sekarang tidak menentu, kami perlu memastikan setiap perancangan dan pelaksanaan kami adalah untuk memastikan perniagaan kami boleh bertahan lama.

Jangan risau sekiranya anda tak mahir dalam teknologi, pakar dari Exabytes boleh bantu anda dari A-Z.

Tapi ingat, kalau nak masuk dunia digital ini anda kena sentiasa bersedia untuk belajar ilmu-ilmu baru. 

Apa pandangan anda setelah menyertai #SamaSamaDigital?

Saya sangat berpuas hati dengan servis yang diberikan oleh Exabytes.

Selepas Songket Republik menyertai program ini, aktiviti jualan kami meningkat semula sebanyak 40% dan jumlah pelanggan baru kami bertambah.

Alhamdulillah, walaupun di musim PKPP kami tetap mendapat permintaan dari pelanggan yang berminat dengan kain songket kami.

Ini menunjukkan pemindahan aktiviti perniagaan kami ke dalam talian berhasil menyelamatkan kami.

Sekarang kami cuma perlu terima order dari kedai online kami dan uruskan order.

Kelebihan kedai online ni ialah kami tak perlu whatsapp pelanggan atau tunggu resit dari pelanggan, semua telah diatur dan kedai online ini datang lengkap sekali dengan gerbang pembayaran.

Sangat memudahkan.

Memandangkan kami sudah ada kedai online, kami cuma perlu fokus untuk memasarkan kedai online kami untuk menarik pelanggan baru dan pelanggan tetap kami.

SEO adalah pemilihan yang tepat untuk kami memasarkan kedai online kami tanpa menggunakan sebarang kos. 

Bagaimana anda tahu mengenai Exabytes?

Sejujurnya dalam keadaan ekonomi tak menentu ni, kami sedang mencari geran yang boleh digunakan untuk membantu menyelamatkan perniagaan kami ini.

Melalui #SamaSamaDigital, kami para usahawan boleh memohon geran dan subsidi untuk kami ‘upgrade’ perniagaan kami.

Adakah anda mengesyorkan program #SamaSamaDigital / Exabytes kepada rakan / keluarga anda?

Ya, saya mengesyorkan program ini kepada rakan-rakan bisnes saya yang lain.

Bagi saya program #SamaSamaDigital ini membantu peniaga kecil dan sederhana untuk menambah baik perniagaan fizikal kami ke dunia dalam talian supaya lebih ramai orang tahu tentang perniagaan kami.

Zaman sekarang kalau kita tidak ikut peredaran zaman, kita akan ketinggalan jauh kebelakang jadi saya menyahut PKS diluar sana untuk turut serta kempen #SamaSamaDigital dan digitalkan perniagaan anda.

Kesimpulan

Pihak Exabytes sangat berbesar hati dengan pencapaian Songket Republik.

Songket Republik merupakan contoh yang baik buat perniagaan diluar sana yang ingin mendigitalkan perniagaan mereka.

Semoga Songket Republik terus sukses di masa hadapan.

Success Stories : Dwebly

By
Hidayah Ramli
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0

 

Dwebly, an all-in-one e-commerce solution provider, designs and develops software systems, websites and mobile apps to help SMEs digitize and market their products and services.

Exabytes is proud to be part of the growth journey of Dwebly, providing a reliable dedicated server hosting experience backed by 24/7 professional technical support.

Tell Us About Your Business, Dwebly.

Dwebly provides all-in-one e-commerce solutions specially designed for SMEs to build custom and quality websites speedily with the help of a great user-friendly interface. Since our establishment in 2016, the company has collaborated with numerous expert developers to offer all-in-one solutions for software development and digital marketing.

With years of experience, Dwebly knows precisely how to digitize and market the products and services for our customers. Today, we design and develop software systems, websites, mobile apps, branding and marketing for over 50 clients. 

What plan did you choose and Why?

We chose the All-In-1 Digital Solutions of Exabytes’ Sama Sama Digital campaign. To be specific, we chose Package I: Instant Dedicated Server Pro. We want our website to be capable of handling heavy traffic and deliver maximum website performance at the same time.

What is the biggest challenge you faced during MCO? 

The biggest challenge we faced during the MCO was the loss of customers due to COVID-19. During the challenging time, we had a lot of projects to work on, and the cost of the projects became very high. Because of the MCO, we had to cancel most of the projects as the company needed to get prepared for the pandemic. We wanted to meet our clients to have face-to-face discussion and proposed several ideas in detail to gain their trust. But because of the MCO, we had to do everything online, making it difficult to close certain deals, especially for more significant projects.

That is why we came up with the new idea to create a platform and offer our services at a much affordable rate so that we can help more SMEs to go digital. And to provide an excellent service, we needed a better-dedicated server hosting capable of serving our website visitors and our client’s websites at blazingly fast speed coupled with maximum uptime. This would increase the customer’s browsing experience.

How Exabytes services help your business grow?

Since we started using dedicated server hosting of Exabytes, we are able to host more websites for our clients and provide the best website experience.

We now have new clients that are interested in our services and trust in our company’s capabilities.

We managed to turn the table when our sales grew more than 80% since we signed up for the #SamaSamaDigital Campaign.

Now, we can cover up for our loss since the MCO started.

How was the response after you joined #SamaSamaDigital?

I am delighted with the services offered by Exabytes. They have a professional IT support team working around the clock, even during public holidays, Their response is swift. For me, that is an advantage.

#SamaSamaDigital has helped us achieve our primary goal, which is to help other businesses go online. Now, we can move forward with a powerful dedicated server that can host more than 100 websites. Choosing a reliable hosting provider such as Exabytes guarantees maximum uptime for our clients’ websites.

We are pleased with the server hosting experience because we now have a more reliable platform to host and manage our business. I appreciate the effort of Ekuinas and Exabytes in introducing this campaign, which has helped a lot of Bumiputera SME owners who suffered from the economic effects of COVID-19.

How did you get to know Exabytes?

We got to know about Exabytes through #SamaSamaDigital Campaign. I was looking for an affordable server hosting cost around RM2000/months as we needed to host many websites.

The next thing we know, Exabytes launched the #SamaSamaDigital Campaign, which offered us a subsidy from Ekuinas and Exabytes. From there, we enjoy better quality services at a lower price.

The less money we spend on server hosting, the more improvement we can make for our system and help more SMEs out there to create their e-commerce presence. This campaign is a lifesaver for our company to sustain our business during this pandemic. 

Would you recommend the Exabytes #SamaSamaDigital Program to your friends and family?

Yes, I would definitely recommend Bumiputera SME business owners out there to grab this lifetime opportunity. Nowadays, businesses need to go digital to sustain and survive. Increasing digital presence is vital to building awareness among potential customers.

The #SamaSamaDigital Program is perfect for businesses to increase online presence, get more sales leads, boost revenue, and stay sustainable and competitive. 

The Bottom Line

Bravo, Dwebly!

It’s a joy to see you sail through the coronavirus pandemic and make good progress every day!

Instead of being passive, Dwebly acted fast for a change and has since become more sustainable and competitive.

We hope the story of Dwebly can be an inspiration for all businesses in Malaysia! 

Unveiling 20 More Speakers for WebFest Asia 2020

By
Sammi Sim
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0

After announcing the news a week ago, we’re delighted to add another 20 speakers to the conference schedule for the upcoming WebFest Asia. 

Sam Suresh, Community Deputy at WordPress. Founder MU DOT MY PLT & GoKelas.com

sam suresh webfest banner

Sam is an open-source enthusiast who contributed to various open software projects. In the past, Sam was a Joomla leadership team member. Currently, he is serving as Global Community Deputy at WordPress which powers 38% of the web.

Sam founded MU DOT MY PLT a web and mobile school in 2008. Since then, he has spoken in more than 15 countries including Europe. Sam also was appointed as a consultant by the Department of State, USA.

In 2018 MDEC appointed him to train 400+ digital marketing trainers nationwide. Those trainers have trained thousands of business owners nationwide.

 

Chan Kin Peng, Director, Kasatria Technologies Sdn Bhd

chan kin peng kasatria webfest banner

Kin Peng is the Co-founder of Kasatria, a regional Google Marketing Platform partner based in Malaysia. He leads Cloud for Marketing (C4M) initiatives that leverage AI & ML to fuel hyper personalization & demonstrate revenue uplift for brands.

 

Hiew Chee Choong, Head of Analytics, Kasatria Technologies Sdn Bhd

hiew chee choong kasatria webfest banner

Hiew is the Head of Analytics at Kasatria where he oversees the implementation and management of Google Analytics for numerous enterprise clients around South East Asia. 

 

Hezrin Shahnaz, Creative Director, Design Kita

hezrin shahnaz design kita webfest banner

A lady that pours her heart & soul in making arts and technologies, self-developed developer & designer. With the love of sharing, she always look forward to lay her creative hands to enhance one’s creativity & productivity.

Cheerful & optimist, she loves to courage people to be the best version of themselves. At Design Kita, she has the unique privilege to use her skills & creativity to help businesses, organizations & start-ups to boost their digital existence.

 

Serm Teck Choon,  Co-founder and CEO, Antsomi 

serm tech choon antsomi webfest banner

Serm is the co-founder & CEO of Antsomi, a marketing technology company building the first artificial intelligence-enabled customer data platform, CDP 365, in Southeast Asia, empowering companies to unify and activate their customer data.

Serm was formerly Malaysia Country Head at CtrlShift and Digital Products Head at Star Media Group.

Serm is actively involved in industry initiatives. He was elected as President of the Malaysian Digital Association (MDA) twice and served from Mar 2016 till Apr 2020.

He worked closely with industry leaders to drive MDA’s key initiatives, such as digital measurement standards, Digital Wednesday, MDA School, MDA Video Series, and d Awards.

These are only a few of the 30+ speakers we have announced so far for this upcoming WebFest Asia. You can check out the rest on our speaker page.

Congrats to June lucky winner of Renew & Win!

By
Kent Tan
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0

Hooray! Do you excited to know who the winners are? We’re here would like to announce the winners of Secretlab comfort chair that worth RM1700 for you!

Let us congrats our June lucky winner that won a Secretlab award-winning comfort chair! Let us look forward to who the next winner will be for the next month!

Otherwise, we would like to take this opportunity to appreciate our loyal customer that support our services all these years! Exabytes would not so successful if without supportive customers like you.

Winner Announcement by email or phone call

In these few days, DO NOT miss any calls or emails sent to you by Exabytes. Winners will receive an email from us and you need to reply to our email to claim the prizes.

Stay tuned and good luck!

 

How to Generate Leads from Social Media without Ads

By
Sammi Sim
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0

Social media can be a very useful marketing tool.

It isn’t just a platform to grow your brand and connect to your customers.

When done correctly, you can use social media platforms like Facebook, Twitter, LinkedIn, and Instagram to generate leads for your business.

Another bonus to this method of lead generation is that it is cost-effective.

 

Social media lead generation is part of every marketer’s strategy.

For marketers ready to move beyond brand awareness and engagement, social media lead generation is an excellent next step.

 

The first thing that marketers need to be clear about is your intended target and existing audience.

The clearer you are about who you want to target, the easier it is to attract them.

Identify your best customers, get them up, and know them better.

Understand the content they enjoy, the people they follow and create a similar content to attract them.

The moderator ( Joe Escobedo) and panelists ( Natalie Khoo & Eric Feng) of the event.
The moderator ( Joe Escobedo) and panelists ( Natalie Khoo & Eric Feng) of the event.

In this webinar, Eric and Natalie mentioned that businesses today have to be legitimate and authentic.

We have to reach our consumers in a way where they feel connected to the brand (that’s number one) and what is the value you can provide them.

The best content is supposed to add a massive amount of value to them and solve their challenges and problems.

Figure out what your audience’s challenges and struggles are, then you will know exactly what content to create. 

Below are the key takeaways from the webinar. 

  1. Four types of content that have a lot of values on social media

  • Useful content that solves a problem or answers a question

    When you discover your ideal demographic, you need to identify with their challenges and curate useful content that solves their problems or answer the questions they’re asking.

  • Content that is inspiring

    We all need a little inspiration now and then to get us to take action. Inspiring content isn’t all about making your demographic feel better about themselves; it’s more about showcasing your brand, your message, your goods/services, and how it can solve their problems.

  • Relatable content and success stories of your business

    When it comes to generating leads and trust for your brand or product, nothing comes close to curating authentic, relatable contents and success stories. People want to identify with a brand they share a similar story with. They also want to know about your successes to help motivate them. When writing your success story, ensure that it revolves around your challenges, solution, and results.

  • Funny content

    It’s okay to throw in a few funnies now and then into your content strategy. In a world where it seems like there are more challenges than solutions, people will identify more with your brand when you take their minds away from the worries of the day. Posting memes occasionally are a great way to incorporate something funny in your content strategy.

2. Understand your strengths and find out which social media platform will bring the best for you

Not all social media platforms will be effective in generating leads for your business.

If your business has to do with pictures, Instagram will work well for you.

If you are a service-oriented business, B2B, LinkedIn, and Facebook is where you should be.

Even though you put your business on other social media platforms, your marketing campaigns should be more on the platform that applies to your type of business.

3. Create four types of content on every of your social media platforms and take a look at the responses

Come up with four different content for your social platforms and see which one is performing best.

That will help you identify the strengths and weaknesses of your business and where you should focus more or improve. 

4. Study your competitor’s products and the content that inspire you

Competitors can be a source of motivation.

Take some time to study your competitor’s products and content that inspire you, and try to create something similar or better than theirs.

Also, see which of their products or contents gets a significant amount of response from the customers. 

5. Do not limit your business in just one social media platform, but try it on different platforms

Even though not all social media platforms may work for your type of business, there’s no harm in having a presence on those that won’t work so well.

There’s still a lot you can gain from those as well. 

6. Facebook groups are a powerful way to get free leads

With billions of active Facebook users available, you can attract a fair share of followers on your Facebook group, which you can convert to leads.

When you keep your Facebook group engaging and fresh, the results can be amazing. Also, drop useful and solution-provider comments in groups similar to yours.

When it comes to social media lead generation, you need to plan your strategy carefully from beginning to end.

Once you find a strategy, a platform that works well for you, double down on what works and keep improving. 

It was a fantastic webinar that gave everyone a great insight into generating leads from social media platforms.

If you want to learn more, watch our full video, you will have unexpected gains!

5 Simple Steps How to Create a Small Business Budget Plan

By
Jian
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0

how to create a small business budget plan in 5 simple steps

When you are starting a small business in Malaysia, there are a lot of things to stay on top of, from marketing and finding new clients to building a website and establishing your digital presence.

But there’s one element that you want to stay on top of from the very beginning—and that’s your business budget.

Some may say finding sales is more important than crafting a budget plan. If you fail to plan, then plan to fail.

Planning a business budget should be done at the beginning of the year and reviewed half yearly or yearly to ensure your business cash flows are on track.

Before we get to the first step of creating a small business budget plan, let me convince you why you need to do a budget plan.

Why is a Business Budget Plan Important?

A business budget is an overview of your business’ finances.

It outlines key information on both the current state of your finances and your long-term financial goals. Here is why you need them:

  • Helps to make financial decisions. Planning and creating your business budget helps you evaluate where your business finances currently stand and what you need to do to hit your financial goals in the future.
  • Easily identifies where to cut expenses or grow your revenue. Having a business budget plan will give you an overview of your business’ financial status. It can help you identify areas to decrease your spending or increase your revenue.
  • Gets funding to grow your business. Getting a business budget ready can help you to easily show to your future investor or business loan evaluator how your business is performing and, in return, get a bigger funding.

These are just some important points of creating your business budget. Now, let’s look at steps of creating a business budget plan.

5 Steps to Create a Business Budget Plan

Step 1: Determine Fixed Costs

Start off your budget by determining all your fixed costs. Your fixed costs are any expenses that stay the same from month-to-month. This can include expenses like rent, utilities (e.g. Internet bills or phone plans), website hosting, payroll costs, etc.

Personally, I would prefer to start with costs involved, as it gauges how much the business is spending. It helps to act as a foundation for the business to perform to cover all these costs.

If you’re just starting your business and don’t have financial data to review, you can use projected costs. For example, if you’ve signed a lease for office space, use the monthly rent amount as your cost.

showing a stash of cash

Step 2: Determine Variable Expenses

Variable expenses are costs that change from month-to-month. These can include utilities (example electricity bills), marketing costs, sales commissions or travel costs.

Variable expenses also include costs that can be adjusted based on situation or business performance.

When business is performing well, money can be invested as a variable cost to expand the business faster. Conversely, if the business is not doing well, variable costs are the place to cut down on the budget.

Step 3: Estimate One-time Expenses

Many may forget about expenses that are not recurring monthly but are crucial for your business expansion. This part of the expenses are used for business growth related segments.

Included in this section may be setting a budget for creating a new e-commerce site, upgrading an existing website to a better performance, etc. Adding these to your budget can help you set aside the financial resources necessary to cover those expenses.

Besides, setting aside one time expenses will also allow you to cover unexpected incidents costs, such as a damaged laptop, broken office equipment… and the list goes on and on.

Step 4: Tally Your Income

Next, figure out all your income sources throughout the month and record them. If the income is most likely to be a fixed amount for your business, the figure will be easier to be captured.

Some income may not be easily estimated by looking at previous trends and records, so take a range between the highest income amount and the lowest income amount received.

Remember not to put your business sales target amount in your income section as the sales target is a future figure to be achieved and not to be mistaken as a current income.

signing on a paper

Step 5: Putting Everything Together

Once you have done all the previous steps, you can now list all of them together in one place. I would recommend listing them side-by-side for easier comparison. Here is the example of how I would list them.

On your business budget, you’ll want to tally your total income and your total expenses, then compare cash flow in (income) to cash flow out (expenses) to determine your overall business profitability.

Income Amount (RM) Expenses Amount (RM)
Sales income 50000 Fixed Cost  
Rental income 3000   Rent 2000
Service income 5000   Internet 500
      Payroll 15000
      Web hosting & email 400
      Accounting fees 300
      Employee insurance 1000
      Tax 350
      Loan 2500
    Variable Cost  
      Sales commission 1000
      Marketing 3000
      Travel 1000
      Utilities 900
    One time cost  
      e-commerce upgrade 2000
      Client gifts 500
      Company dinner 1000
Total 58,000   31,100
Surplus / Deficit 26,900    

Looking at your business budget, if you notice your expenses are more than your income, you should either generate more income for your business or find ways to cut your variable expenses.

On the flip side, if your business is performing well, and your profit greatly exceeds your total expenses, then you might consider investing back into your business in the one time expenses section.

Upgrading your website, enhancing your website security and getting better equipment are some of the examples that can help your business grow.

One rule of thumb is keeping your costs low. Even if your income is weak, your cash flow is still healthy with low spending from your business.

It may be hard at first to plan and record expenses; however, things will get easier as, over time, you will understand more of your business cash flow.

Once you have a clear sense of your monthly profitability, you can use it to make the right financial decisions for your small business moving forward.

Start planning your business budget for the new year 2021 – especially in the digital area. Business digitalization is the future for all businesses to thrive.

For more reference: 9 Steps to Write a Perfect Business Plan

How to Apply GKP 2.0 – Geran Khas Prihatin 2020

By
Kent Tan
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0

geran khas prihatin 2.0

Good news for all Micro-SME in Malaysia!

If you miss out apply for an RM3000 special grant for Micro-SME (GKP 2.0) from the government last time, here’s your chance to apply it again!

The period of application will open registration for SME business owners start from 1st October 2020 until 31st October 2020.

If you didn’t hear it before, we will explain it to you and let you understand more about what GKP it is.

What is GKP?

GKP is Geran Khas PRIHATIN that launched by the government of Malaysia.

GKP is one-time financial support that is provided especially for qualified Micro-SME. The purpose to have this support is to reduce their financial commitment due to COVID-19.

Who is Qualified to Apply for GKP?

  1. The applicant must be Malaysian.
  2. Applicant currently has it’s own small business/Perusahaan Kecil & Senderhana (PKS) as below:
       a. Total gross revenue or annual sales must less than RM300,000
      b. Less than 4 employees (not include owner)
  3. Company must be registered with Lembaga Hasil Dalam Negeri Malaysia (LHDNM) / Suruhanjaya Syarikat Malaysia (SSM) or Pihak Berkuasa Tempatan (PBT).
  4. The company business still active when applying for this grant.
  5. The only limit for Mico-SME business owner that didn’t get the RM3000 special grant from the government before allow to apply. For those business owners that receive an RM3000 special grant from the government before are not allowed to apply and enjoy this grant again.
  6. Business company that register with Lembaga Hasil Dalam Negeri Malaysia (LHDN) / Suruhanjaya Syarikat Malaysia (SSM) or Pihak Berkuasa Tempatan (PBT) before 31st August 2020 are qualify to apply this RM3000 special grant.

How Much the Financial Support Provided in GKP?

One-time financial support RM3000 will be provided.

How to Apply GKP?

  1. Log in the account through https://gkp.hasil.gov.my
  2. Fill in the applicant’s personal and business details such as SSM registration number, license number, income tax number, and other details.
  3. Submit the form and waiting for the result. The government will announce the application result on 15th November 2020.
  4. The special RM3000 grant will release out for those business owners who get approved start from 25th November 2020 continuously.

What You Can Do with this RM3000 Grant?

You can use this RM3000 grant to build a website for your business.

We do have an e-commerce web design plan for you and you just drag and drop and get a website done.

Do you know why must have a website for your business?

1. Get More Potential Customers

With a website, you can get more customers.

More than 2.4 billion people use the internet every day and 90% of customers have purchased something through an online platform.

So if not having a website for your business, you will lose and missing out on your potential customers.

2. Always Accessible

A website like a “store” that never closes and it is available to your regular and potential customers 24/7, provides them with the convenience of check out your products and services whenever they want.

3. Online Brochure

Companies spend millions creating their brochures and distributing them to the public people. By having a website, you can save a lot of costs and skip this entirely.

You can put all of your products and services on the website and your potential customers can find out about your products and services from your e-catalog.

4. Instant Credibility

A well-structured website allows you to publish and show instant credibility by providing your customers with more proof that your services are real and the best deal in town.

Otherwise, you can share your customer review on your website so that customers can have more confidence with your products and services

5. Outdo Competitor

You will need a website when your competitor has a website.

The online selling method is the latest trend for consumers and you must have it for your business to compete with other competitors in the same industry.

Do you feel the website is important for your business now?

Feel free to contact us through live chat and you can visit our website at www.exabytes.my/websites/ecommerce-design for more details.

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