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Success Stories: Odamakan

By
Justin Chong
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0

Sucess Stories Odamakan

Odamakan, a food delivery service provider, connects restaurant operators, stall operators and home-based food entrepreneurs with customers looking for food to be delivered to their doorstep.

While the MCO was a challenging time for many businesses, Odamakan’s customer database was growing exponentially.

Exabytes is proud to be part of the journey of Odamakan, fulfilling their server needs and providing technical support and technical consultation.

Tell Us About Your Business, Odamakan.

Odamakan was established in October 2019 to provide food delivery service to our customers’ doorstep.

Our vendors are restaurant operators, stall operators and also home-based food entrepreneurs.

We are an online marketplace that offers an extensive range of food varieties.

Our delivery services cover the following towns:

1. Kota Bharu
2. Pasir Mas
3. Machang
4. Tanah Merah
5. Kuala Krai
6. Ketereh
7. Gua Musang
8. Jerteh
9. Kuala Terengganu
10. Kuantan
11. Cameron Highland
12. Semenyih
13. Manjung
14. Gerik
15. Alor Setar
16. Langkawi

Odamakan-Service-Town-List-Malaysia

Today, the service of Odamakan spans across 20% of Malaysia and we are looking forward to satisfying all customer needs and expectations!

We believe that our services can well complement our partners and at the same time improve customer satisfaction.

Why did you choose Exabytes as your hosting provider?

We think Exabytes is the hosting provider we can count on in terms of services and after-sales support.

With Exabytes, we no longer need to wait for 24 hours to use the server after we signed up for a server plan.

With lightning-speed service activation, we can offer a better delivery solution to our customers.

Moreover, Exabytes Server plans are affordable and come with unmetered bandwidth.

In short, the main reasons we choose Exabytes are reliable services, excellent before and after-sales services coupled with affordable prices.

What do you think about Exabytes Server Performance?

As mentioned earlier, they provide great server performance and unmetered bandwidth.

Our database was growing rapidly day by day, especially during the MCO period, and we’re glad to have found out that their server performance was still exceptional 24/7 with zero downtime.

What are your comments about Exabytes Support/Technical Team?

We think the team is very responsive and helpful when it comes to before and after-sales support.

We are able to reach the Exabytes technical team anytime via Hotline, WhatsApp and email.

The support is excellent. Thumbs up for the Exabytes support team. Keep it up!

Is there any collaboration between Exabytes & Odamakan?

Yes. During MCO, we were invited by Exabytes to do cross-platform marketing. Our aim is to help all Malaysians get their food without leaving their house. We created the voucher code: ODAEXA (Odamakan & Exabytes), where all customers can enjoy up to 10% discount when they order from us. This promotion is still available today!

We hope our service can help get our customers the food they want, and at the same time, help the food vendor to survive through the COVID-19 pandemic.

Are there other reasons you recommend Exabytes?

Yes. Not only does Exabytes provide us with a hosting solution, they understand our needs to keep learning and expand our business.

We have been invited to join various webinars on the subject of business sustainability organized by Exabytes.

The sharing sessions conducted by experienced panel speakers were truly fruitful.

The highly experienced gurus welcome us as a newcomer with open arms and provide countless insightful sharing and tips.

The Bottom Line

As part of the Exabytes team, we were so proud when Odamakan lavished our team with great praise.

We will continue to improve and serve every customer better.

Also, I would like to say thank you on behalf of the entire Exabytes team to you, Ezreen, and your team for taking out valuable time to share your story with us and helping us create a testimonial video.

Introducing the first 5 speakers at WebFest Asia 2020

By
Sammi Sim
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0

Webfest is back! But this time, it is different and with a new look – it will be WebFest Asia! 

This time, we gathered experts from Malaysia, Indonesia and Singapore to share with you a series of information and knowledge about the world of the website.

Through WebFest Asia, you will discover the latest technologies that will help you develop better websites and applications. Immerse yourself with the experts who shape the modern web!

With the clock counting down to WebFest Asia on Oct 27 & 28, we’ve been hard at work chatting to speakers and planning talks under our themes.

Now, we’re delighted to introduce our first batch of speakers, which include some WebFest Asia newcomers as well as a few veterans of past events.

Clement Yonathan, Founder, Flazzweb

Clement Yonathan, Founder, Flazzweb

Founder of Flazzweb.com – a digital marketing service in Jakarta – and Elementor Jakarta meetup leader.

Mr. Yonathan has been an official Elementor meetup co-organizer in Jakarta since 2019, and his main role is to organize a regular meetup online and offline for Elementor users in Jakarta and surrounding areas.

He also collaborated with Elementor meetup from Penang and Kuala Lumpur, Malaysia for an online joint meetup.

Felix Lee, Design Lead, Gotrade (YC S19) & Co-Founder, ADPList.org

Felix Lee, Design Lead, Gotrade (YC S19) & Co-Founder, ADPList.org

Felix is a designer and tech entrepreneur who believes in constantly reinventing the way we experience the world. He is currently a design lead at Gotrade, funded by Y Combinator, as well as a co-founder at ADPList.org; funded by InVision.

Felix previously co-founded Packdat (acquired in 2018) and was the former head of products at Passpod Indonesia.

Henry Hoe, DecisiveMarketer (Qoo10 power seller, Level 7 Top seller on Lazada)

Henry Hoe, DecisiveMarketer (Qoo10 power seller, Level 7 Top seller on Lazada)

Henry is a multiple 7 figure e-commerce business owner. He runs multiple e-commerce stores across Singapore, Hong Kong, Taiwan and the US, including SeniorCare.com.sg, the number 1 elderly supplies online store in Singapore and HoneyCity, the number 1 health food online store in Singapore.

He isn’t just experienced in building e-commerce stores based on WooCommerce, but is also a level 7 top seller on Lazada and also a power seller on Qoo10. This is a talk you don’t want to miss out on!

Himawan Pradipta, UX Writer at Traveloka

Himawan Pradipta, UX Writer at Traveloka

Himawan is an aspiring writer and content strategist. He has experience building landing pages, websites and other marketing platforms.

Natasya Sunarto,  Communication Design Manager, Piktochart

Natasya Sunarto,  Communication Design Manager, Piktochart

Natasya has a strong visual communication background with expertise in both digital and print graphic design. With eight years of experience working with global companies, she helps brands to convey impactful stories through visuals.

In Piktochart, Natasya leads the communication design team, the team behind all the assets that you saw in Piktochart’s branding and the Piktochart editor itself; from templates to icons and illustrations.

She is passionate about visual storytelling and to support Piktochart users achieve success through business storytelling.

These first 5 speakers are only a taste of what we have announced for WebFest this October. You can check out the rest on our speaker page – www.webfest.asia/speakers

Event Information
DATE : 27th & 28th October 2020
TIME: 9.30AM to 5.00PM
EVENT WEBSITE: www.webfest.asia

How to Start Your Business Budgeting for 2021

By
Nicole Chang
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0

Time flies, and it’s now Q4 of 2020. This is the time of year when marketing departments begin looking at their business budgeting for the coming year. It is a must for every business, whether small or large, to learn how to plan business budgets accordingly. 

However, the COVID-19 pandemic has affected different businesses in different ways. We understand that budget planning for the coming year is… well… unplannable. However, not planning is far worse! 

Here you go with the upcoming Exabytes Digital Day, where the invited speakers will share with you how you can plan your 2021 business budget!

Business Budgeting

  • Date: 13 Oct 2020 (Tue) 
  • Time: 2.00PM to 4.00PM 
  • Format: Zoom webinar

#Topic 1: Business Budgeting for COVID-19 Pandemic Crisis

Speaker: Datin Shin Yap, Group CEO, YYC Holdings Sdn Bhd 

This session is going to share the impact of COVID-19 on businesses and also the 2021 budgeting key focus area so that you will be able to plan business budgeting for 2021. Case studies will be provided in this sharing session as well.  

#Topic 2: Cloud – The Ideal Technology Amidst the Covid-19 Pandemic for Tax Agent

Speaker: Serene See, CEO, iBizzcloud Sdn Bhd

The Covid-19 has changed our lives and how tax agents can change their working ways to face the challenges from the impact? This session will share how the Digitalisation Matching Grant helps with our iBiZZtax Cloud software which enables you to work from home?

If you are interested in knowing the tips on planning a business budget, sign up for this webinar. It is free admission! 

Sign Up and Learn

Sama-Sama Digital: Business Grant for All-In-1 Digital Solutions

By
Justin Chong
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0

sama-sama digital introduction

Exabytes has launched a CSR program – #SamaSamaDigital – a business grant for All-In-1 digital solutions that provides e-Business solutions exclusively for Bumiputera SMEs.

This business grant subsidises a lot of Exabytes services.

You may be confused about which plan is most suitable for your business. Don’t worry – today, I will explain everything in this blog post.

Build an Online Website Presence and Create Brand Awareness

If your company is a traditional business and ready to move over to online business, you may need to build your own website or eCommerce at first. When your company has your own website, your existing customers will be able to browse through your products and services to have a better understanding of your business.

You may ask how to go about getting more new customers? Definitely, you need to run digital ads such as Facebook ads or Google ads. You will need to run some awareness ads to create an understanding of your target audience so that they are aware of your brands.

You are highly recommended to use this SME grant on our plan, which covers eCommerce, corporate web design and digital marketing solutions.

We will help you design and build your website, especially if you are not a tech-savvy person. When your website is ready, our digital experts will help you create awareness to get more sales leads and conversions.

Recommended Package: Package Website Plus + Facebook ads, Package eCommerce + Facebook ads

For Getting New Customers – Short-Term Digital Marketing

Normally, you will find that your competitor runs the ads to get more new customers or leads. If your company is in the expansion stage and would like to get more new customers, kickstarting Facebook or Google ads will definitely be the best way to generate more sales leads for your sales team to follow up.

All you need is to build a lead page to get your users filled out their details. This is especially useful if most of your customers reach your business from Google search. In this scenario, we strongly recommend the Managed Google Ads Plan to generate more leads.

If your audience is more active on Facebook, then choose to run Facebook ads to gain more awareness and generate your sales leads.

In this case, managed Facebook ads would be the best choice to kickstart and gain more new customers. Make good use of Sama-sama digital a Bumiputera grant that can help your business grow online.

Recommended Package: Package Facebook ads management, Package Google ads management

Retaining Your Customer – Long-Term Digital Marketing

If you are seeking a long-term marketing strategy to retain your customers, digital ads might be a bit costly for your marketing budget. Other marketing channels, such as email marketing, SMS marketing and SEO will need to be implemented on your marketing campaigns.

Email marketing is the common and most effective marketing campaign for business-to-business or business-to-customer. Customers will be triggered to purchase when they receive a promo newsletter from their favourite shop.

Some experts might say email marketing is dying. The fact is, email marketing if done right will give you amazing results. It’s about how users learn to use it the right way. One key takeaway is to avoid spamming the recipients/customers.

SMS marketing is the easiest way to engage your customers. You will still read SMS for certain purposes, even if you are more active on online communication tools (like WhatsApp, WeChat, etc).

You will still read SMS to get your parcel status, Member Day Promo, etc. It somehow still works effectively for B2C business.

SEO (Search Engine Optimisation) is a long-term marketing campaign that most companies implement. It is more cost-effective than search ads to make your website get found and ranked in Google search results.

So, if you are looking for long-term marketing, you are highly recommended to look at these offers and apply them with this business grant.

Recommended Package: Package Bulk SMS + Facebook ads, Package Email marketing + Facebook ads

Looking for High a Resource Website

If you run an established company with a strong online presence and high website traffic, it’s important that your website is hosted on a high specification server.

In addition, when your business expands, your server might need to be updated so it can handle all the heavy traffic.

Let me brief you about what SSD VPS, Managed Dedicated Server and Vmware are.

SSD VPS refers to a virtual private server already with SSD storage. With SSD VPS hosting, you are allocated with the hosting resources similar to a dedicated server — no one will be sharing server resources with you. Moreover, SSD drives allow your website visitors to have a smooth and pleasant website experience.

Managed dedicated server maximizes the performance of handling heavy traffic workloads. The Exabytes managed dedicated server plan has gone through the reengineering process to serve your website visitors or customers at blazingly fast speed coupled with reliable uptime.

If you’re seeking a cloud platform fit for mission-critical applications, go for VMware Packages by Exabytes, a market leader in virtualisation and cloud technology.

Unlike traditional hosting, VMware solutions are not deployed on a single server. Instead, a network of connected virtual and physical cloud servers hosts the application or website, ensuring greater flexibility and scalability.

VMware Cloud Server supports High Availability (HA). When one server is in trouble, other machines are immediately ready to take over the work

Recommended Package: Instant Dedicated Server, SSD VPS, VMware

Looking for High-End Security Co-Locations

Are you tired of managing your own server in your building? Move your server to Exabytes Data Center. Exabytes high availability & high bandwidth solutions, coupled with the state-of-the-art data centres are designed to give businesses everything they need.

Besides, with other data centres situated around the world, our worldwide customers enjoy the fastest network access, besides 24/7 Server Care.

Utilising Sama-sama digital business grant can help to subsidise the cost of this service, giving you a better return on investment.

Recommended Package: Server Co-Location

In Sum: All-In-1 Digital Solutions

We hope this guideline can help you choose the best solution that suits your business needs.

Understand all the packages details offered by visiting this page.

For more enquiries, please do not hesitate to contact our account manager, Mohd Emly Lee for assistance via WhatsApp/email.

The grant ends on 31 December 2021.

A Powerful Key Success Factor of Business: Cross-Selling!

By
Justin Chong
-
0

A Key Succes Factor Of Business Cross Selling

Did you know for huge companies like Amazon, cross-selling and product recommendation are said to contribute up to 35% of overall revenues? (Source: McKinsey)

Moreover, according to research, when it comes to eCommerce, shoppers who clicked on product recommendations are 4.5 times likely to add that product to their carts. What do these data tell us?

Cross-Selling is very, very important to all business.

Before we delve deeper into today’s topic, let’s check out and understand what cross-selling is.

What is Cross-Selling？

Cross-selling consists of offering distinct complementary products to your clients. These are the products that optimize or improve the original product by adding new functionalities.

What is a complementary good?

The product that is consumed along with the main/original product.

Examples:
When you wanna buy a new laptop, you will also need some software or accessories such as Office 365, a mouse, a keyboard etc. You need those complementary goods to get your job done.

The same goes when you wanna buy a new iPhone, You will probably need other goods or software offered by Apple. For example, you might wanna buy an Apple Watch to sync with your iPhone and track your health status with the Fitness + Software.

Without further ado, let’s check out some of the local businesses in Malaysia that have successfully implemented cross-selling.

Case Studies: 5 Great Examples of Cross-Selling Implemented in the Malaysia Market

Oxwhite: From Selling Clothes to Selling Detergent

ck chang, oxwhite

If you are a formal wear lover, you certainly know the famous local brand – Oxwhite, which has grown rapidly in recent years. Oxwhite started by selling comfortable white formal collar shirts, but today, it is selling more than 14 products.

This Is A Story About Oxwhite:

The founder, Ck Chang was inspired when he went to Saville Row in the UK. He needed to tailor-make his shirt to a custom fitting so that it gave him confidence in himself. But it would cost around 200-300 pounds!

Thus, Chang decided to bring that quality over to the Asian market, so we can all enjoy the same level of comfort and confidence at affordable prices.

(Source: In Real Life )

KeyPoints: How Oxwhite Implemented Cross-Selling

Today Oxwhite has a great cross-sell strategy for his business. Not only do they sell shirts and pants, they even sell detergent. The interrelated relationship between these products is amazing.

Imagine you will need to wash your clothes after it gets dirty with the detergent. This is how two products do their best to satisfy a common customer need.

 

EasyParcel: From Offering Parcel Shipping Solutions to Selling Printers

clarence leong, easyparcel

I think most business owners especially those involved in eCommerce, know EasyParcel, a provider of parcel delivery service booking solution. Today, the company is also offering EasyParcel Printers as it understands how important a printer is for an eCommerce business.

Introduction of EasyParcel

The company was established in June 2014 to provide a simplified a parcel shipping platform where businesses could book any manner of consignment for delivery at prices they couldn’t achieve themselves, backed by the knowledge and expertise of an industry veteran (the Managing Director).

Today, more than 50,000 people and businesses in Malaysia are using EasyParcel.

(Source: EasyParcel )

KeyPoints: How EasyParcel Implemented Cross-Selling

It should be noted that EasyParcel understands its market well and recognizes the interrelated relationship of their services with other goods. The key concept of cross-selling here focuses on the products along with the services offered.

 

Exabytes: From Offering Domains and website Hosting to Offering Digital Marketing Solutions

chan kee siak

Are you an Exabytes customer? Were you referred by your friends/family? Allow us to briefly tell the Exabytes story.

This Is A Story About Exabytes

Exabytes Founder, Chan Kee Siak started as a part-time hosting reseller named hostkaki.com when he was still a student in Tunku Abdul Rahman College.

As he foresaw the great potential of internet business, at the age of 19, he decided to quit his studies and founded his own business – hostkaki.com and then 1 year later, Exabytes.

Started from a web-hosting provider/hosting seller, today, the company provides a range of comprehensive internet business services, namely the All-In-One E-Business Solutions, which include Domain, Web Hosting, VPS, Dedicated Server, Digital Marketing Solutions and more.

Today, Exabytes serves over 140,000 customers (from individuals, students, small & medium-sized businesses, to government and public listed companies) in 121 countries, managing over 1000 servers with 100,000+ websites and 1,000,000+ email accounts.

(Source: From Zerobytes to Exabytes)

KeyPoints: How Exabytes Implemented Cross-Selling

Exabytes’ cross-selling strategy pushes the company to provide a wide range of supplementary services.

For example, for businesses that need to build a business website, they will soon need other supplementary services such as SSL, Email Marketing, Paid Ads services and more.

And Exabytes’ wide range of related services has covered all its customer needs to provide them with total peace of mind.

 

AirAsia: From an Airline to (also) a Hotel Chain

tony fernandes

AirAsia is a name that needs no introduction in Malaysia. Started from a budget airline, the company is now under the Tune Group, which also owns the Tune Hotel chain business.

Introduction of AirAsia

AirAsia Berhad is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It is the largest airline in Malaysia by fleet size and destinations.

AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries.

KeyPoints: How AirAsia Implemented Cross-Selling

The logic is obvious for AirAsia. When a person takes a flight, he would need food, water and eventually accommodation when he reaches his destination. However, as a budget airline, no food and drink will be served on flights.

In this regard, AirAsia cross-sells by selling food and drinks on flights. And of course, the company also cross-sells by offering its passengers accommodation at Tune Hotels when they reach their destination.

 

Genting Group: From Casinos to Leisure and Hospitality

tan sri lim goh tong

Everyone knows about the Genting Group in Malaysia. The company started as a casino business in 1965 and has over the years diversified to leisure and hospitality, plantation, properties and many more.

Introduction of the Genting Group

The idea of a hill resort came upon Genting founder, Tan Sri Lim Goh Tong in 1963 when he was in Cameron Highlands working on a hydro-electric power project and experiencing the crisp cool mountain air.

He envisioned a prosperous Malaysia of the future, desiring a cool mountain holiday resort within the reach of all Malaysians.

(Source: Genting)

KeyPoints: How Genting Implemented Cross-Selling

When visitors come to the Genting Highlands casino, they need accommodation and other forms of leisure. Over the years, the Genting Group has also built hotels, theme parks and more to offer accommodation and other leisure activities to casino goers.

Final Thoughts

Here is a question for you to ponder, especially if you are planning to expand your business or introduce a new product or service.

“Is your new offering interrelated to your core product?”

Think about it… We hope you enjoy reading this blog post. If you are thinking about building your website to kickstart your business, feel free to contact our friendly and professional specialists or visit our website (eCommerce Web Design / Instant Web Design).

Success Story: OSK Property

By
Justin Chong
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0

Exabytes-Client-Sucess-Stories-Osk-Property

The success story of OSK Property is indeed, an inspiration too many.

Shifting from a traditional business model to the online model, the company took baby steps to achieve what it is today.

Exabytes is proud to be part of the Digitization journey of OSK Property.

The Cost Efficiency Between Offline And Online Marketing

Can you tell us about OSK Property?

OSK Property develops residential, township and commercial projects, mainly located in strategic growth areas across the country. We currently have more than 55 projects in development, and our development and investment presence spans across Peninsular Malaysia. We are also growing our overseas presence with our development project in Melbourne, Australia.

What are the biggest challenges prior to using Exabytes Digital products & services?

The biggest challenge, of course, would be the cost that we’ve always invested in offline marketing; also, the reach to potential customers was very limited. We used to invest in a lot of costly offline advertising, such as billboards, digital billboards, press ads, radio ads, roadshow, etc.

All of these offline marketing activities can only occur within the development’s local vicinity and this has narrowed our reach to more potential customers, like out-of-state and overseas customers.

How has Exabytes Digital impacted OSK Property?

The two biggest benefits after we engaged Exabytes Digital to run our digital marketing campaigns was the cost efficiency and the effectiveness of campaign results. As compared to offline marketing, we’re able to control our budget spent on every digital ad; for example, we’re able to set the target audiences to be more specific.

We’re also able to track the effectiveness of the campaign results on a timely basis, such as running an A/B ad test and optimizing the best outcome. This helps to define the ROI of every single dollar we spend on each campaign, and I would say currently about 50% of the pool of revenues are contributed by online marketing.

Would you recommend Exabytes Digital?

Since 2018, Exabytes Digital has been a very good partner for us. Exabytes Digital has always been able to deliver all the KPI we set for them, even though sometimes we have a limited budget, and they’re able to deliver the performance as well.

We’re also able to plan all our marketing activities more efficiently with the help of Exabytes Digital, and we get to understand more about digital marketing. Additionally, with the monthly report from Exabytes Digital, we can actually plan more in-depth marketing strategies.

We hope the success story of OSK Property can be an inspiration to you.
Grow your business online with Exabytes!

Get Your Business Exposed to 500,000 Customers

By
Nicole Chang
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0

Are you looking for a place to promote your business? We got you! Exabytes is going to support local, small, and medium enterprises (SMEs) to get back their feet with Sama-sama Digital Sales!

Sama-sama Digital Sales is one of the biggest online sale events organized by EasyStore, this time with the collaboration of MDEC, Commerce Development Research Institute (Taiwan), Exabytes, EasyParcel, and Janio. We’ve teamed up to help and grow the home-based brands to sell to a larger customer base in Malaysia and across the board to Taiwan from 25 September 2020 to 2 October 2020.

What can you expect to gain from this Sama-sama Digital Sales?

  • Make 500,000 of Customers Yours

Offer your crazy promotions and expose your brand to reach a large and quality customer base within 7 days.

  • List your promotion for FREE

Wherever you’re in the journey as an online seller, you can showcase your brand and products at no cost to potential buyers.

  • Sell more to customers from Malaysia and Taiwan

Be part of this powerful event to get discovered and grow your customer base in Malaysia and Taiwan with our help.

  • Enjoy exclusive offer from E-commerce service providers

The offer will be automatically kept for you once joining us as a merchant with the guidance that you need. And more offers from the partners are waiting for you!

Sure no one wants to be left behind, including you. That’s why we want to benefit from all available perks in the digital campaign. You won’t want to miss this big online sales event. Sign up today as a merchant to ensure you reserve your spot.

How to Publish a Website using cPanel

By
BKLai
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0

how to publish website using cpanel

Are you interested in hosting your website on a Shared Hosting/VPS/Dedicated Server?

Before you get started, it’s recommended that you have some understanding of domain registration.

In this blog post, we will guide you along on how you can publish a website using cPanel (supported by Exabytes services).

Do you have basic knowledge of HTML and CSS?

No worries, we’ll teach you everything you need to know.

We’ll walk you through step-by-step to get a domain name, hosting, and finally publish your website and get it live so that everyone around the globe can visit your website.

Let me walk you through on:

Getting Started With Exabytes Domain Registration

  1. Register your personal domain name should be the first step.*Good News! For new customers, you can now get RM30 FREE credits when you purchase from Exabytes! Click here to claim your RM30register your domain name search bar
  2. Use the .com extension for your domain registration. If your business is registered with SSM, use the .com.my or .my extension for your company website.exabytes domain search results
  3. Take step 2, 3, 4, and 5 to complete the order status.

Don’t forget you still need a hosting service to host your website, domain name, email etc.

Up next, we will discuss how you can get a hosting service together with a domain name.

 

Getting Started with a Hosting Plan to Host Your Domain Name and Services

  1. Check out Exabytes Hosting plans and choose your desired hosting plan.Exabytes Ebiz Pricing Plan
    *All prices are subject to change without prior notice
  2. If you already have a domain name, transfer your domain to Exabytes. Otherwise, register a new domain name.exabytes domain search
  3. Check out and complete the order.

What is cPanel and How to Log In?

cPanel is a control panel that enables you to perform all necessary actions on a server.

With a control panel like cPanel, you can create an email account, manage your domains, website, database, and much more.

Don’t know how to login to your cPanel? Follow the simple steps below.

  1. Click “Client Login” at the top right corner of the website to go to the client login page.how to click exabytes client area
  2. On the homepage, click ‘My Services’, then choose ‘My Products/Services’.exabytes select services client panel
  3. Select the domain you want to manage, then click ‘Manage Product’.exabytes my products services client dashboard
  4. On the top left, click ‘Login to cPanel’.exabytes login to cpanel from client panel dashboard


Uploading the HTML and CSS file to cPanel

  1. Upon Login to cPanel, you will see the “Dashboard” of cPanel.cpanel dashboard dark mode
  2. Click on “File Manager”. ‘File manager’ is the file management system in your website.cpanel file manager public_html
  3. Publish your website through File Manager. In the file manager, search for public_html on the left sidebar of the file manager.
  4. Upload the index.html and other source files that you desire to public_html.
  5. When the upload is complete, click on the link Back to /home/customer/public_html. You will now see your uploaded file in your File Manager screen.
  6. Repeat step 4 if you have more than one source file.
  7. Hooray! Your website is now live!

 

exabytes free credits banner

*This free credit giveaway campaign is only applicable to new account registration done from 17th June 2020 until further notice.

For more details, visit our page at www.exabytes.my/free-credits

eCommerce Landscape & Opportunities 2020 and Beyond

By
Justin Chong
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0

eCommerce-Landscape-Opportunities-2020-and-Beyond!

Amid the global pandemic, it’s becoming more and more important for businesses around the world to adapt to a changed business landscape. Change is a good thing as change means opportunities.

In this important blog post, we’re pleased to discuss the eCommerce Landscape 2020 and Beyond, and of course, the opportunities created during this unprecedented time and how businesses can make full use of several important platforms and services to overcome challenges and gain success.

Malaysia-eCommerce-Landscape-2020
Malaysia eCommerce Landscape 2020

 

B2B: Alibaba – Leading the Mainstream Platform

Alibaba emerges as the leading mainstream platform for business-to-business (B2B) and business-to-customer (B2C) in Asia including Malaysia.

According to Robert (2020), there is rapid revenue growth in Alibaba from 34 per cent to US$21.762 billion in the June quarter. Alibaba plays an important role in the home market from the impact of Covid-19 pandemic.

 

B2C: Online Shopping Platforms On The Rise

The new norm pushes Malaysians to shop online. It became a new business trend and business model that is important for each industry’s survival and expansion.

Studies suggest that consumer behaviour influences the demand for eCommerce. This behaviour is largely attributed to the lack of availability of products and services at the physical store, making customers become more dependent on e-commerce platforms for shopping.

The 4 Online Shopping Platforms that are gaining momentum in a lighting speed in this unprecedented time are:

(1) Marketplaces; (2) E-tailers; (3) eCommerce Platforms; (4) Managed eCommerce

Shopee – Leading the Southeast Asia Marketplace

According to Statista (2020), Shopee leads the Malaysia e-commerce marketplace in the first quarter of 2020 as the most clicked e-commerce site in the country, followed by Lazada and Lelong. With the results of almost 27 million clicks, Shopee became the new leader in the online marketplace not only in Malaysia but across Southeast Asia.

Lotus’s (Tesco) – The Largest Grocery E-Tailer

Lotus’s (previously known as Tesco) as Malaysia’s Largest Essential Grocery E-tailer introduced the Online Ordering System backed by an efficient Delivery service that fulfils the consumer needs in the new norm, followed by MYDIN and Sunshine.

IKEA, with the slogan ‘Home Design In Yourself’ encourages New Proprietors to design their home in the new norm. SenHeng, the company that owns the largest online electrical appliance store in Malaysia, on the other hand, has created the most convenient way for customers to get the electrical appliance through their e-commerce site.

SiteGiant vs. EasyStore: The Most Powerful & eCommerce Platform Giants

As the shopping behaviour changes, SiteGiant and EasyStore rapidly emerge as the two largest and leading e-commerce software service providers in Malaysia.

Many business owners are looking for a platform that provides a simplified, cost-effective and convenient DIY (Design It Yourself) solution for their e-commerce store/business. Shopify comes in second place, followed by 91APP, Avana and more.

Exabytes – Managed eCommerce New Penetrator

Exabytes, an online business veteran with over 20 years of experience was quick to penetrate the market. The company is now offering personalized managed eCommerce services to many new startups and traditional businesses aspire to take their business online.

When it comes to the top/most managed eCommerce service provider in Malaysia, Exabytes comes in the first place, followed by 91APP and ClickApp.

Digital Marketing: New & Trending & Essential Business Strategies

In the age of technology (and in this unprecedented time), consumers spend most of their time on mobile, tablets and laptops. They constantly check out the latest news online, and frequent social media platforms such as Facebook, Instagram, Twitter and many more.

With these dramatic changes in consumer behaviour, Traditional and Offline Marketing seems no longer effective especially for eCommerce industry players to target their customers.

In this regard, Digital Marketing solutions such as Digital Ads (Google Ads, Facebook Ads etc), Search Engine Marketing (SEM), Search Engine Optimisation (SEO) etc have become a much better channel to target potential customers based on the current and trending consumer behaviour and interest.

Exabytes who has a strong footing in this industry and SearchGuru have penetrated this market focusing on providing the most effective solutions to generate more sales leads and conversions, especially for e-commerce players.

All of us are surrounded by sponsored ads on Facebook, Instagram and YouTube every day. Although Digital Marketing will not be the only option for business owners, it is definitely one of the most essential business strategies when it comes to business expansion.

 

Payment Gateways: Simplified, Secure, Easy to use for eCommerce

Studies show that 77% of respondents frequently use online banking (bank transfer) when making a purchase online, followed by card payment and eWallet Payment. eWallet Payment was introduced as a digital wallet and the most hygienic payment method as it encourages contactless payments/transactions.

eGHL is still in the first place leading in the payment gateway, offering secure Internet payment solutions, covering both card and non-card payments channels across Southeast Asia. eGHL payment gateway is fully PCI Level 1 compliant and built around the latest technologies in the industry.

iPay88, an award-winning regional Payment Gateway Provider in South East Asia comes in second, followed by RazarPay, Billplz and Stripe.

 

Logistics: Newcomers fight to grab a share of logistics

The rise of online shopping has contributed to an increase in competition among logistics service providers. The rapid growth of online shopping in 2020 has motivated a lot of newcomers to enter the logistics market and grab a market share.

Amid stiff competition, EasyParcel continues to gain popularity thanks to the attractive prices offered and extensive coverage. This is followed by DHL, Pos Laju and J&T Express. In addition, LEL Express (Lazada’s internal B2C courier service) will also be the preferred service provider for Lazada Resellers.

 

The Government’s Initiative in the Recovery of Malaysia Economy

After introducing the Short-Term Economic Recovery Plan, the government through the Ministry of Finance (MOF) worked together with Bank Simpanan Nasional, SME Bank and Malaysia Digital Economy Corporation (MDEC) to offer the SME the Digitalisation Grant.

The Government provides a 50% matching grant of up to RM5,000 per company for the subscription of business digital services including e-commerce. This matching grant is worth RM500 million over the next 5 years, reserved to the first 100,000 SMEs that apply to digitalise their business.

 

Takeaways

As Jon-Paul Best, Head of Financial Services for Nielsen Malaysia said, “increasingly, having an online shopping functionality is becoming the norm, rather than the exception and it is only going to be more widespread.”

There is no denying that the new norm has pushed the rapid growth of the e-commerce industry, and brought about a boom to other related industries such as logistics, payment gateways, digital marketing, etc.

The researcher concluded that the growth of the e-commerce industry in Malaysia will be very promising in the next 4 years.

[Infographic] What type of SSL do I need for my business?

By
Jian
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0

SSL or Secure Socket Layer has become a vital part of website security and ensuring safe browsing for everyone. Especially for business, having a secure website not only build trust to visitors, it also helps to get a better ranking at search result.

What is SSL?

Secure Socket Layer (SSL) – A special file or a certificate on your web server that enables encrypted security for online communications. It creates an encrypted connection between your web server and your visitors’ web browser. It is also usually indicated by a padlock icon on web browsers address bar.

Read more to Understand how SSL works

Why do we need SSL Certificates?

We know that SSL secure your website by encrypting information from one end to another, but why do we need it?

Encrypted data makes it possible to have your passwords, credit card PIN numbers or any other sensitive information not able to disclosed by irresponsible parties if the data are not encrypted.

Another reason to get SSL is to boost your ranking on Google or other search engines. For years, Google has encourage all websites owner to equip their websites with SSL Certificates, as SSL allows websites to be accessed over HTTPS, websites that equipped with SSL are more preferred by Google, hence your ranking in their search result will definitely higher compared to those that did not have it.

Here are some of the other reason why you need SSL for your website.

Understanding the fundamental of SSL, now we look at which SSL is suitable for your business. Each type of SSL is suitable for different types of website.

What type of SSL do I need for my business

As of 15 August 2020, we will no longer supporting or providing SSL with 2 years and above. Many web browsers no longer supporting 2 years SSL validity as well.

Two-year certificates registered up until 31 August 2020, will still be trusted, but those registered on or after 1 September 2020, will no longer supported.

Longer validity periods may take longer duration to roll out updates or changes. By reducing the validity period will improve security from shorter window of exposure if a certificate is compromised, and ensuring certificate holders are regularly updating their information. Not only that, when a key is renewed more often there are less chances of it being broken by third party.

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