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MarketingFest 2021 – Asia’s Largest Marketing Conference

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exabytes marketing fest

Marketing is a very important part of every business. In today’s competitive business world, business owners and marketers are always seeking new marketing strategies to promote and sell their products or services to achieve their goals effectively. 

However, the world is changing rapidly; consumer behaviour and interest are changing too due to the emergence of new trends on different platforms. Are you following the right marketing trend for your business?

No worries, MarketingFest 2021 – Asia’s Largest Marketing Conference is back

MarketingFest is back with an online series that aims to help businesses and marketers equip more with the latest marketing trends, strategies and solutions.

marketing fest advertisingmarketing fest data & insightmarketing fest influencer & social media marketing

This year, we are making MarketingFest 2021 even grander! MarketingFest will be presented differently compared to the previous MarketingFest in 2020.

This 6-day momentous event will dish out new marketing strategies that focus on three different aspects to the audience in Southeast Asia. 

What Will You Learn? 

You will get to learn ultimate marketing tips and tricks through three different series as follows: 

Series 1: Advertising 

Advertising Strategies are developed to communicate ideas about products and services to potential customers to convince them to make a purchase.

By joining this series, you will get to learn from the experts on how to create successful advertisements.

Series 2: Data & Insights

A successful data strategy is able to provide insights that enable more informed decision making and goal setting and develop new growth opportunities.

Leading digital analytics experts will share how to effectively use data and analytics to generate actionable insights for your marketing strategies.

Series 3: Influencer & Social Media Marketing 

In an ever-changing world of social media, it’s quite easy to fall off the wagon with your social media strategy.

The steady stream of new updates, features, and websites are enough to confuse business owners.

Still, staying on top of social media trends has its rewards. Join us to master social media marketing and accelerate your online business.

Event details: 

  • Date: 14-15 September 2021 – Series #1: Advertising
  • 21-22 September 2021 – Series #2: Data & Insights
  • 28-29 September 2021 – Series #3: Influencer & Social Media Marketing 
  • Time: 9:00am – 12.00pm (GMT +8)
  • Venue: Zoom 

Check out the speakers of this event!

charlene fernandezvievient choynowrid amin

martin tangcarroll keenoorhaina hirawani mohd noor

tay guan hinzeen changphillip tnee

tips for choosing the right social media platform utilizing innovative analytic toolsads targeting

and many more upcoming!

Mark your calendar! Get ready to join us on this exciting event and learn everything you need!

Register Now!

Gain Organic Traffic with Winning Advertising Strategies

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Advertisement is a strategy often used by brands to enhance brand awareness and exposure and reach more target audiences. Today, everything is going digital, and advertising is all over online platforms. What should brands do to stand out from the overload of online adverts? 

In this webinar, we are pleased to have invited Shanker Joyrama, founder and CEO of Orion Digital and Beng Lim, founder of #dropthetop to share with us their winning advertising strategies to attract more traffic.

The speaker (Shanker Joyrama) of the webinar.
The speaker (Beng Lim) of the webinar.

In Shanker’s session, he shared how to create storytelling adverts and how storytelling creates brand love. In Beng’s session, she shared her experiences gaining traffic with content on different social media platforms and established her brand. 

Check out the key takeaways from this webinar.

Session 1: The Art of Storytelling to Create Brand Love

1. What Is Storytelling Content

Storytelling has started to evolve and is widely used in advertisements because storytelling adverts bring more value to the brand, especially for start-ups and SMEs. Consumers are more likely to enjoy adverts that tell a story because people do not want to be hard sold a product or service. They would rather see a story that they can relate to and make their own decision of whether to purchase the product or service. 

2. Raise Awareness through Adverts 

When creating storytelling adverts, you may mention an issue affecting society to show that your brand is standing up for things that are right. Customers are more likely to buy from a brand that takes a position on an issue happening in society. They are known to resonate with a cause or believe it resonates with them, such as #benderaputih (the white flag campaign).

3. Storytelling Comes in Different Forms 

In the digital era, we can create storytelling adverts in various forms. They can be text, photo, video, animation, or many other forms. Using different forms to promote or introduce your products or services through a story instead of traditional methods shows the function of your products or services, which can attract audiences more effectively. 

4. Tell the Story Across Avenues 

Storytelling is a journey. To make your storytelling successful, you need to look at it from a 360-degree perspective. Think and plan comprehensively. Look at all the avenues you can use to communicate and reach out to your audiences and tell your story consistently across those avenues. Eventually, you will increase your brand awareness and gain more revenue. 

5. Focus on the Target Market

When using storytelling as a marketing strategy, you may run out of ideas or feel exhausted from telling a story. Therefore, you may need to find new ideas by focusing on your target audiences. Create and tell a story that resonates with the target market. Create content based on your audiences, not just your product. 

Session 2: Attracting Traffic Through Organic Reach 

6. YouTube 

YouTube is good for brand awareness, brand exposure, brand stories, and brand association. Placing one of your products in the video is very helpful. Even if the video does not focus on your brand only, product placement will increase your brand exposure. 

Repetition is a good way to help people learn about your brand through YouTube. It will make people aware of your brand by showing it to them several times, triggering them to learn more.

7. Instagram 

There are a variety of ways to produce content on Instagram, such as reels, stories, posts, and carousels, allowing your audience to interact with your brand. Reels can help increase your audience; stories are an effective way to engage with your audience through polls or questions; posts can help with organic reach if you use the correct popular hashtags; and carousels can increase engagement and likes. All these Instagram functions play a role in effectively building your brand. 

8. Content Objectives

While posting content, you need to make sure you have an objective for the post. Before you publish the content, ask yourself, “What objective am I trying to achieve with this content? Will it enhance my brand value or increase sales?” Crafting content with an objective will help you with your brand achievement. You can have different objectives for each piece of content, such as educating, strengthening engagement, or selling. 

9. Account Interactions

On Instagram, you can Interact with other similar accounts by commenting on their posts. Potential customers might see your comments. Some people will just get interested in your comment and visit your profile. That is how you get new customers. 

10. TikTok

TikTok is one of the fastest-growing platforms in the world. Not only is it good for entertainment, but more and more brands are using it as a marketing tool to promote their products through entertainment. TikTok generates different trends, and it is an effective way for brands to attract more traffic through trending videos. For example, our speaker, Beng, used a TikTok transition video to promote her products and successfully gained sales. 

11. Personal Brand 

A personal brand is a big help for your brand as well. A personal brand is the way people perceive you and a good way to tell your story. Today, we all have an online presence, so we all have a personal brand and can make good use of it. 

A good personal brand brings many benefits, including: 

  • More opportunities: A good personal brand leads to more opportunities because people know you and associate you with the things you do. It gives you opportunities for collaboration, partnerships, and networking. 
  • Build trust: A positive personal branding will allow others to build trust in you. People will know that you are capable of doing something, and knowing the face behind the brand will allow them to trust your business, too. 

Final Takeaways 

Branding is a journey. There is no guarantee that your brand will become famous from the first few adverts. It takes time and effort to make a brand well known. You need to put in the work to craft your advert content (both paid and organic) and fine-tune it so that your adverts attract and resonate with your target audience. 

Therefore, it is important to know the market and understand your audience well. To find the most effective content, you need to keep trying different methods and do A/B testing. 

During the webinar, both speakers shared their valuable insight on their topic to help you enhance your brand awareness within your target market. The speakers provided different examples of content you can create for your advertisements on different online platforms, giving you an idea of how to practice those strategies in real life. 

Watch the full webinar video to learn more about digital advertising strategies!

疫情期间走向数字化

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Going Digital During The Pandemic Chinese 疫情期间走向数字化
来自 Astro Awani Review 的 Cynthia Eng 与 Exabytes 的创始人兼首席执行官 Chan Kee Siak 先生进行了深入的讨论和访问。

疫情对企业发展有何影响?发展线上业务能够帮助企业持续发展吗?

让我们深入了解Chan, Exabytes 以及他们是如何在当前困难时期继续帮助企业发展的。

Exabytes 是如何起家的?

Cynthia:
晚上好,您正在收看的是 Awani Review,我是Cynthia Eng。在我们的节目,我们和打造商业和社会未来的商界领袖、企业家等进行交谈和访问。

在本期节目中,我们将深入了解一家来自槟城的公司。在过去 20 年间,该公司为众多企业尤其是中小型企业提供了广泛的支持,帮助他们扩大数字化业务。

今天来参加我们节目的是 Exabytes 的创始人兼首席执行官 Chan Kee Siak。

欢迎 Kee Siak 来到我们的节目。很高兴能与您交谈。我们知道您目前在Exabytes 的所在地槟城。

现在,让我们谈谈 Covid-19 疫情以及由此带来的 MCO吧。

疫情无疑对很多企业造成了沉重打击。但是您的公司 Exabytes 却从中受益。我们稍后将详细讨论这个话题。

谈谈您是如何起家的吧。我知道您当时只有 19 岁。

Mr Chan:
是的,我在 19 岁时创办了一家公司。正好是 20 年前。那个时候我还在槟城拉大上大学一年级。

当时我跟很多大学同学一样,只是想获得一些额外的经济来源。因为我有修理电脑方面的技能和知识,所以我没有出去找兼职,而是决定了我想做的事情。

我开始了我的第一项业务,即维修和销售电脑零件。这项业务大约持续了六个月左右。在这个过程中,我读到了一篇关于Michael Dell的文章。那时,Michael Dell 在他的网站 del.com 上在线销售电脑,这给了我很大启发。我想我也需要为我的电脑销售和服务业务建立一个网站

然后我开始学习网页设计。 那时我才意识到我需要一个服务器托管服务,这样我的访问者或我的客户才能够有效地查看我的网站。我还发现当时提供网络托管服务的供应商并不多,尤其是在马来西亚。

很快我就看到了商机。通过我的进一步研究,我最终成为了一家美国公司的经销商。 因为20 年前互联网还处于早期发展阶段,所以我成为经销商的整个过程还是很快的。然后我开始在我自己的网站上使用这些服务。接着我就又把这些服务提供给了我的客户和朋友。慢慢地,我开始进行网络营销,剩下的故事大家就都知道了。

从那以后,这个业务一直在发展。我没有再做电脑销售和服务业务了,到今天的20年间,我一直完全专注于发展网站托管业务。

跟我们谈谈您是如何决定退学并开始创办 Exabytes 的吧。

Cynthia:
这是一段长达20年旅程。

好的,有意思的是我发现您是退学然后创办的这家公司。

跟我们谈谈您是如何做出这个决定的吧。

Mr Chan:
没错,但其实是反过来的。我还在上大学的时候就开始创业了。 那个时候,我一边在学校上课,一边经营着两项业务,一个是销售电脑,一个是网站托管。这两项业务都做得很好,尤其是网站托管业务。

鉴于有这么多的客户需要我提供的服务,我变得非常忙碌。所以我开始逃课,不去参加讲座,不写作业,最后也没有参加考试。

很快的,就到了我必须做出决定的地步。是重新专注于我的学习还是遵循内心的想法呢。我想,为什么不给自己一年的时间来完全专注于发展业务呢。如果我在事业上失败了,我可以随时回去学习,因为大学一直就在那里。但是如果我等到三年完成学业之后才全职从事这项业务,一切就都不一样了,因为三年的时间意义重大。

整个格局会改变,我的竞争对手会变得更多更强大,毕竟谁也不知道以后会发生什么。

这就是我当时的考虑。那时候我的业务发展也有了一定的基础,一直在稳定增长。所以我设法说法自己和父母给我一年的时间来试一试。之后这项业务也一直发展地很好。

你会建议其他人也这样做吗?

Cynthia:
所以实际上你也是像 Steve Jobs和Mark Zuckerberg一样走上了这条道路。那当有人来找你征求你的意见时,你会建议他们也这样做吗?

Mr Chan:
除非他们已经开始以某种方式开展业务,并表现出一定的吸引力。

和我之前不同的是,现在很多年轻人都想经商,他们在还没有创业的情况下,甚至在都不知道自己想要做什么的时候就辍学了。我不建议这样做,因为这太冒险了。而且在商业世界中,你总是只能看到光鲜亮丽的一面,只能听到成功的案例。但是一千个例子里可能会有 990 个是失败的,只不过没有人会提到它们。

所以我不建议大家这样做。我不会建议年轻人放弃学业去经商。如果他们有信心可以很好地安排自己的各项事务,并且让其表现出很好的吸引力,那他们就可以兼顾学业和事业,然后再决定自己想要在哪方面做得更好。

这些年来,这个行业发生了怎样的变化? 作为一家企业,您的公司是如何成长的?

Cynthia:
您创办公司的时候,马来西亚提供托管服务的企业还很少。这些年来,这个行业发生了怎样的变化?作为一家企业,您的公司是如何成长的?

Mr Chan:
20 年前,当你订购托管程序包时,你会惊讶地发现里面只有大约 10 兆字节。所以,如果你想要一个 50 兆字节的托管程序包,那你每年可能要花费 5,000 或 10,000令吉。

但我认为今天的技术变化很大。你发送一封电子邮件就已经是 20、30 兆字节了。技术本身发展和变化的速度就是非常快的,这一点也不奇怪。

就行业格局来说,当时提供网站托管服务的大多数只是 ISP 或电信公司和其他本地电信公司。和今天相比,几乎每个人都投入到了这个云空间之中。 微软有云服务,亚马逊有云服务,阿里巴巴有云服务。几乎每个人都在做,国内国外竞争都很激烈。

服务也在改变。以前只有托管网站和电子邮件的服务。但现如今,业务范围已经扩展到了很复杂的地步。你要有容器,你要有,你有各种各样的数字化需求。

您的与众不同之处在哪里呢? 您为什么专门针对小型企业呢?

Cynthia:
您刚刚提到竞争。您也面临着和很多大牌的竞争,比如阿里巴巴和微软。那可以谈谈您的与众不同之处在哪里吗?

因为我知道,Exabytes从一开始就非常专注于马来西亚小型企业的发展。为什么是小型企业呢?您为什么要专门针对这个特殊的目标群体呢?

Mr Chan:
是的,因为我们是从这里起家的,我们周围都是各种各样的小型企业。我们自己也有小型企业背景。自然而然地,我们就会从我们更熟悉的社群开始发展业务。

虽然当时没有意识到这一点,但我们从第一天起就已经这样做了,并且做了很长时间。 而且,当时大多数的公司或竞争对手,甚至是那些更大的电信公司和 ISP,更愿意为比较大的公司或企业提供服务。因为和他们投入的资源和努力相比,他们可以取得更多的收入和回报。

但与中小企业打交道,你可能一年只有几百而不是几十万令吉的收入。因此,许多企业和服务供应商认为这样的付出和回报不成正比。

但对我们来说,我们起点低,基础薄弱,所以我们的成本也保持在一个较低范围。于是我们努力度过最初的艰难时期,并不断培养和扩大我们的客户群体,巩固我们的基础。

到现在为止,我们服务于世界各地的企业,其中东南亚客户约有 160,000 家,它们大多数是拥有 100 万以上用户的中小企业,因此我们积累了专业知识和实践经验。为了真正降低成本并最大限度地提高效率,我们必须找到实现自动化的方法。这样我们就不需要因为客户数量多而雇佣那么多员工,并且可以非常有效地经营业务。

贵公司正在采取哪些措施来帮助马来西亚中小企业参与数字化呢?他们真的参与到这种数字化来了吗?

Cynthia:
接下来我想和您谈谈 MCO 和 covid-19 疫情。

疫情加速了企业和中小企业采用数字化的进程。这也是此次疫情带来的积极因素之一。我知道 Exabytes 一直非常专注于帮助中小企业参与并真正实现数字化。

跟我们说说贵公司正在采取哪些措施吧,您是否觉得马来西亚的中小企业真正参与了数字化呢?

Mr Chan:
是的。我们的业务遍及马来西亚、新加坡和印度尼西亚。有趣的是,实际上,通过比较和查看,我们可以发现三个市场之间的差异。

就我们这边而言,说说我们自己的公司吧。实际上,我们在首相宣布在家办公前两周就已经开始在家办公了,这说明我们已经提前做好了准备。

当首相下发第一个 MCO 和封闭管理以及其他禁令时,所有的中小企业,企业,个人都感到恐慌。 因为这种情况从来没有发生过。但是因为我们已经提前两周准备好了在家办公,所以我们已经进入了这种模式和状态。当大家都在恐慌的时候,我们已经启动了很多在线计划。

但说实话,没有人知道那个时候会发生什么,也没有人知道疫情会持续多久。我们的意图很简单。既然大家都不知道该怎么做,那我们能做的就是分享给大家我们所知道的任何信息和最佳实践,以帮助所有中小企业实现数字化发展。

显然,这在 MCO 的前几周反响很好。我们组织了许多网络研讨会、分享会等等。但是实际上,最初几周仍然没有多少网站开发商,因为大家仍然感到恐慌。 然后在我们推出之后,越来越多的人开始效仿,以至于网络研讨会越来越多了。情况就是这样。

我们还可以看到其他不同。比如,实际上印度尼西亚的企业用户和市场本身还没有做好进行全面数字化的准备,甚至在封闭管理的最初几周和几个月里,他们都没有准备好应对措施。

再举一个例子。印度尼西亚的很多员工没有配备笔记本电脑。他们通常会去办公室在自己的工位上工作。所以当他们的政府也宣布封闭管理在家办公时,问题就立刻出现了。他们没有适合在家工作的电脑,而且他们中的大多数人可能来自其他村庄或其他州。所以他们只能在雅加达租房子。并且他们甚至都没有合适的宽频,只能依靠手机。

因此,我们可以看到,就马来西亚而言,我们最大的差异之一就是封闭管理和MCO加速了我们的数字化发展,因为我们的基础设施和人员已准备就绪以应对此次疫情。

但雅加达并非如此,因为他们的基础设施和设备还没有完全准备好。

新加坡也不一样,因为与马来西亚和印度尼西亚相比,新加坡公司的生存成本更高,他们在数字化方面的支出也就略高。因此,就数字化发展方面来说,他们可能正在寻找更先进、更高端、更自动化的方案。

但总的来说,情况是很积极乐观的。

在这次疫情期间,中小企业都需要哪些服务?

Cynthia:
我想了解贵公司可以提供哪些服务。当中小企业来贵公司寻求帮助时,他们希望在疫情期间获得哪些服务呢?

Mr Chan:
是的,就中小企业和我们的其他大客户来说,他们需要的服务略有不同。

我们首先来说说中小企业。在过去,很多中小企业既没有发展数字化也没有建立自己的网站。因为疫情期间MCO封闭管理,他们无法经营实体零售店,无法像往常一样开展业务。他们只能被迫发展在线业务,所以实际上他们是从电子商务开始的。其中一些人最开始只是建立了一个简单的网站,但至少他们已经开始在网站上展示他们的产品了。

实际上,他们可以将顾客引导到他们的网站订购下单,或者至少吸引顾客去浏览他们的商品目录,他们可以通过 WhatsApp 或其他形式进行后续交易。

对于其他大型公司,或者我们称之为企业的大客户来说,他们过去已经以某种形式建立网站和发展数字化了。他们甚至正在进行更高级或更复杂的转换。因此,当MCO封闭管理开始时,我们可以看到,即使财政方面没有受到影响,我们的大多数客户实际上也在加速数字化进程。

意思就是,之前没有MCO的时候,他们可做个决定可能需要六个月。但现在,我们可以看到,很多人想到什么就会立马去做,这样就会提前六个月去执行某个项目了。

企业是否仍对业务数字化发展犹豫不决?

Cynthia:
您是否仍然看到有些企业在加入业务数字化时犹豫不决?

Mr Chan:
三月和四月的时候还有很多不确定性。 到六月,七月和八月的时候,很明显,每个人都需要全力以赴地发展数字化了。到 10 月和 11 月的时候,我认为市场也开放了很多。我们看到一些企业似乎忘记了在疫情期间经营的痛苦。所以那些犹豫不决的人很可能什么也没有做出来。

但我们大多数的客户已经很清楚了,他们已经制定了数字化或转型路线图,他们在继续前进和追求。他们现在的首要任务是如何采用和部署线上到线下的经营策略,以便线上与线下相辅相成。他们也要思考,如果线下受到影响,比如受到再次封闭管理的影响,那要如何快速将顾客吸引到线上。我们可以看到很多大品牌零售商正在为此努力。

贵公司如何帮助中小企业获得移动技术?中小企业应该专注于移动设备还是电脑设备呢?

Cynthia:
现在移动互联网的使用越来越频繁,贵公司是如何帮助中小企业使用移动技术的呢?他们会不会拿着有限的预算来问你有什么推荐?那您是倾向于移动设备还是专注于电脑设备呢?

Mr Chan:
实际上,你无法在手机设备和电脑设备之间做出选择,因为我们关注的是流量。 我认为移动设备的流量占50%-60%左右,电脑设备则在40%-50%左右。所以,如果只选择一个,你很可能会失去一半的机会。

但是现在,由于竞争和技术进步,有许多解决方案实际上能够做到移动设备和电脑设备兼容。所以,中小企业不必非得做出选择,因为两者可以兼得。

你需要确保你选择的是正确的解决方案。

在过去一年的Covid-19疫情 和 MCO 期间,贵公司的业务增长情况如何?

Cynthia:
在过去一年的Covid-19疫情 和 MCO 期间,贵公司的业务增长情况如何?是乐观的吗?

Mr Chan:
是的,总体上仍有增长。我们从中看到了好坏两个方面。从好的方面来说,我们的新销售额同比增长了 50% 以上。

但是对于我们现有的客户来说,虽然有一些增长但实际上有点停滞不前。原因是一些现有客户的业务,尤其是零售方面的业务受到了严重影响。所以很不幸,他们不得不退步或者取消某些服务。

但至少有一件好事,那就是当我们将新销售额和现有销售额放在一起进行比较时,我们看到整体业务同比增长接近 10%。

和我们谈谈更多关于 Sama-Sama 计划及其目标的信息吧。

Cynthia:
非常好, Sama-Sama 计划是Exabytes 在这次疫情期间帮助中小企业的举措之一。据我所知,该计划现已扩展。您能跟我们谈谈更多关于这个计划的信息以及它的目标是什么吗?

Mr Chan:
是的,这实际上是我们的合作伙伴 Ekuinas 的倡议。他们分配有CSR 基金,他们用这些基金帮助了土著马来西亚人,尤其是土著企业家。

实际上,他们也有很多用在其他领域的资金,比如有的用来支持前线,有的用到指定消费上。

对我们来说,因为他们也是我们的投资者之一,所以我们的计划是帮助土著企业家走向数字化。 Sama-Sama 数字化计划为每家符合条件的公司提供高达 5,000 令吉的补贴,我们还将帮助符合条件的公司通过 MDEC 和 Bank Simpanan Nasional 再申领 5,000令吉的补贴。他们有针对中小企业数字化发展的补助金

五千加五千就已经补贴一万了。因此,和12,000令吉的原始价格相比,这实际上将大大降低了中小企业的数字化发展成本。

现在中小企业只需要投资两千,因为另外一万已经解决了。

您能否分享一些本土品牌的成功案例,尤其是受益于 Sama-Sama 计划的成功案例呢?

Cynthia:
您能否分享一些本土品牌的成功案例,尤其是受益于 Sama-Sama 计划的成功案例呢?

Mr Chan:
好的,在过去,很多人都明白发展数字化或电子商务的重要性,并且有意愿走上这条道路。 但当你看到初始成本的时候,会不确定它是否能成功,或者需要多长时间才能实现完整的投资回报率,因此会犹犹豫豫。这种办法是不成熟的。你会在这方面做一点儿,在那方面也做一点儿。

但我认为,此次疫情和封闭管理让所有企业都体会到了在线业务的重要性。

另一方面,政府和私营组织提供的支持或补助金或任何形式的援助都可以大大降低他们的发展风险,对吧。

比如,我们有一位销售围巾的客户。在过去,他可能只能通过社交媒体或者通过朋友和家人这种非常手动的方式进行销售。但现在,他已经利用这些计划建立了一个成熟的电子商务商店。

与一条一条地发消息来确认信息这种非常手动的方式相比,现在我们有了一个更系统的方法来接收订单,顾客下单也很方便。传统的销售方式在一开始也没什么问题,但是当你每天有一百个订单的时候,麻烦就来了,事情可能会变得一团糟。所以你需要一些基本的系统来实现自动订购、自动付款和自动开发票等等。

我们看到了很多非常有活力、才华、积极向上的本土企业家。他们的产品也非常好。

但是如果没有这次疫情,他们可能还隐藏在某个角落名不见经传。由于此处疫情的爆发,每个人都别无选择,只能被迫利用数字化发展。他们完全转向了电子商务,现在也扩大了销售。

通过发展在线业务,我们客户的产品销售额已经增加了 40%。

您在哪些未来趋势中看到了机会?

Cynthia:
Kee Siak,我知道您除了是 Exabytes 的创始人之外,还是一些其他初创企业的投资人。比如,我知道的有 EasyParcel, EasyStore 和 EasyWork,这些都是帮助小微企业管理运营以及弥合技术与新常态之间差距的一些业务。那作为一个研究技术的投资人,您能谈谈从哪些未来趋势中让您看到了机会吗?

Mr Chan:
当然,物流方面就存在很大的机会。说到物流时,它不再只是我们今天谈论的 B2B 或传统物流。

举个例子,现在越来越多的人出售和购买活海鲜。因此现在就需要一种不同的运输服务,这种运输服务能够在最短的时间内将海鲜从一个地方运送到另一个地方。不仅如此,它还必须非常实惠,因为大家肯定都不想花100令吉的运费来买 50 令吉的海鲜,这没有意义,对吧。 所以我认为在物流领域机会很大。

另一个趋势是,我们现在在网上购买的东西越来越大了。在过去,大家可能会购买一些小玩意或衣服之类的东西。但是现在,因为去不了商场,而且这种情况可能会持续一段时间,所以大家开始购买大件商品了。

比如,你可能要买一个大花盆,一些家具甚至床垫。传统物流的设计并不适合这种大件物品的运输,所以我们可以进一步优化物流服务以降低处理大件物品成本。

对我来说,另一个机会在教育领域。现在,很明显,各行各业都在谈论数字化、电子商务、云适用以及各种和 IT 有关的东西。但现实是,我们仍然缺乏足够的人才,不一定说非常优秀但至少对IT,数字营销和电子商务真正了解的人。我们仍然没有生产出足够的产品,或者说我们生产的产品可能与行业或市场真正需要的东西存在差距。

因此,如果教育领域可以进行一点改变,那就将教学大纲提高到当前标准吧,以便为未来的发展打下基础。我认为教育领域会有巨大的机会。

我可以想象之后很多企业会不再招聘传统的销售和营销人员。他们可能想招聘电子商务专员,数字营销能手,平面设计师,或者把视频拍得好的人。这些技能能够促进数字化和电子商务经济充分发展。

您是否希望扩展或投资以上提到的这些顺应潮流的领域和公司呢?

Cynthia:
您是否考虑扩展或投资以上提到的这些顺应潮流的领域和公司呢?

Mr Chan:
是的,作为一家技术公司,我们需要招聘很多这样的人才,多年来我们一直在努力寻找合适的人才。

去年我们抓住了一些机会,我们投资了一家名为 Forward School 的教育初创公司。这实际上是要稍微冲击一下教育领域,弥合教育产品与行业需求之间的差距。

我们目前正在做一些事情。我们的目标是缩短典型的为期四年的教学大纲。我们想把它减到两年,因为我觉得花四年时间学习关于IT的知识可能太长了。

我们从学校学的东西在毕业后的第一年就已经过时了。

Cynthia:
过时了。

Mr Chan:
已经过时了,对吧? 因此,我们必须将其减少到两年。

另一方面,我们需要确保提供给学生的正是行业或市场所需要的。就算不是现在需要的,也是将来能确保供求一致的东西。

这就是我们专注做的几件事,另外,我们的不同之处还在于我们在学费方面非常具有灵活性和创造性。

很多学生的家庭条件并不是很富裕,他们确实负担不起全额学费,所以我们所做的就是让学费制度更加灵活。我们与一些私营部门结对,因为这些私营部门缺乏优秀的 IT 人才。 因此,有许多私营公司愿意赞助这些学生。唯一的承诺是,学生在完成课程后,他们将优先在这些公司工作。

更有趣的是,很多学生在还没有完成第一学年学习的时候就开始工作了。当工作到第二学期时,他们已经开始参与公司的一些项目了,这样他们既可以学习知识,同时又能将所学用于实践。

所以,我认为这种方法可以弥合供需之间的差距。

Cynthia:
好的,听起来您正在做很多令人兴奋的事情。非常感谢 Mr Chan 参加今天的节目,希望有一天我们能够面对面地交谈。

希望您未来的计划一切顺利。谢谢您。

Mr Chan:
谢谢。 祝你一切顺利,保重。

What is The Best eCommerce Platform? Let’s Analyse All The Available Options For Your Business 

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What is The Best eCommerce Platform

Starting an eCommerce business is an exciting experience because you get to choose your business name, design your logo and brand, and build your own website.

While it is easy to keep thinking about the aforementioned, deciding on your business direction and what business tools you will need is also important.

Nowadays, choosing the best online store builder is not enough. Smart entrepreneurs search for the best eCommerce platform that will work as an ecosystem of tools that seamlessly integrate, giving full control over every aspect of their business and the ability to scale as they grow.

Let’s take a look at the best eCommerce platforms and analyse all the available options for your business.

What is an eCommerce Platform?

An eCommerce Platform is a platform that allows you to make sales and fulfil orders regardless of your customers’ location or where they prefer to shop which was enabled by building and creating an online experience. 

A true eCommerce Platform is more than a tool that lets you list products and accept payments online which is different from what the majority of people think of. 

A true eCommerce platform should allow you to process payments and at the same time you also give you absolute access to all the tools you need to sell online including (but not limited to!) your own online store.

It should be a complete business command centre where you control everything from inventory to marketing.  

What Types of eCommerce Platforms are There?

To make your online store available to the public, a hosting solution is a must.  Hosting stores your information on a server then lets the internet users visit your site and view all of the content.

Each website is hosted somewhere which means it has dedicated server space from a provider.

Some of the eCommerce platforms have built-in hosting while some require you to use self-hosting or open-source hosting. 

a. Hosted

Some website builders offer a hosted platform where there’ll be no more worrying about the mess of self or third-party hosting and the additional fees attached.

Exabytes eCommerce Design, for example, includes website hosting in all of their plans and all their updates are automatic and hassle-free so your website will always be up to date.

Besides, a built-in hosting will save you from problems such as downtime or bug fixing which will disturb your freedom and focus on running your business.

b. Self-hosted

Self-hosted or Non-hosted eCommerce platforms require merchants to use their own server space or spend extra money to pay the rent for space from the hosting provider.

Besides, since you are responsible for website updates, maintenance and bug fixes, self-hosted eCommerce platforms will make ongoing website management complex because you will need a lot of internal resources that you can allocate elsewhere if you can do it differently.

Normally, self-hosted platforms are open source and you need to use a third party to host your website data.

Third-party sourcing options charge fees and these costs can quickly add up because most of the time these hosting services segment their services’ price so those on the lowest plans don’t get much in the way of customer support. 

This can leave you in difficult situations at really important times, for example, a sudden traffic boost after unexpected press coverage.

What Types of eCommerce are There?

There are four types of eCommerce: B2C (business-to-consumer), B2B (business-to-business), C2B (consumer-to-business), and C2C (consumer-to-consumer).

  • B2C: This refers to online selling from a business to an individual consumer. You might also hear people refer to B2C eCommerce as DTC or direct-to-consumer.

  • B2B: When one business sells to another business online, it’s B2B eCommerce. These transactions include wholesale buying, when the purchasing business intends to resell at a profit, as well as for business use—things like office supplies and equipment.

  • C2B: Consumers also have selling power, as seen when they sell to businesses. Typically, these transactions are less traditional. A consumer might sell their influence in the form of a featured social post, or they might offer a five-star review in exchange for money.

  • C2C: Consumers can also sell to one another, a trend that has emerged with the popularity of the sharing economy. Platforms like Craigslist, Facebook Marketplace, and eBay offer a place to facilitate C2C eCommerce.

Ultimately, the type of eCommerce business you run will help you dictate which is the best eCommerce site for that business.

What Does a Great eCommerce Experience Mean to You?

When you are picking an eCommerce platform and are too deep into the comparison, you can forget why you are picking an eCommerce platform at all.

There is no best choice for everyone but you can look for the right eCommerce platform that can give your customer the best eCommerce experience that makes shopping online feel easy.

Aside from being the best online store builder, what are the business tools those platforms offer? Usually, using a flawless integrated ecosystem that consists of your online store, payment processor, POS and even small business lender is more advantageous.

Exabytes eCommerce platform, for example, has various application integration that can help you manage every aspect of your business and help you to give a better experience towards customers and your team. 

The Best Options of eCommerce Platforms for 2022

Here is a review of some of the best eCommerce platforms in 2022 to help you analyse the best option for your business. 

Exabytes eCommerce Design

ecommerce store design page

Exabytes eCommerce is a multi-channel e-commerce platform that lets you set up an online store and sell through numerous channels like Shopee, Lazada, Whatsapp, Facebook, Instagram, LINE, POS System and wholesale.

Exabytes eCommerce comes with a Free domain and hosting.

eCommerce by Exabytes will assist in the centralization of information such as product details, customer information, inventory, and order details.

Exabytes eCommerce offers apps that integrate with third-party service providers to give you even more convenience, such as a live chat app, a marketplace app, a shipping app, and more!

Visit our page to see what other Exabytes eCommerce users are doing with their stores, or listen to what other users have to say in their Success Story interviews to pick up a tip or two.

Shopify

shopify

Shopify is one of the best platforms for eCommerce. It comes with complimentary tools and features for multi-channel selling so you can sell directly through your website, your retail store, social media and third-party marketplace, and anywhere suitable within those channels.

Furthermore, Shopify manages every part of your business, and you can create a complete business command centre with our best-in-class array of business tools.

Shopify Pay covers payment processing, Shopify POS manages in-person transactions, and Shopify Fulfillment can assist you to get things into the hands of your customers.

These are just a few of the many powerful tools and apps that are part of the Shopify ecosystem and work together effortlessly. You can also use our wide collection of third-party apps to enhance your Shopify experience even further.

With all of these powerful capabilities, you can start your company with minimal technical know-how and a small budget and grow it into a global online brand.

With all of these powerful features, you can start your business with little technical know-how and a small budget and grow it into a global online brand without switching platforms.

Wix

wix page screenshot

Wix is a drag-and-drop website builder that also offers web hosting and domain name registration. You can create a basic website for free, but if you want to use Wix’s eCommerce features, you’ll need to switch to a premium plan.

When it comes to eCommerce, Wix provides a few useful features. Merchants may track orders, accept online payments, sell across numerous channels, and develop abandoned cart campaigns using the platform.

However, it is missing some key aspects that are critical for product-based enterprises. Low stock alerts and other important inventory management capabilities are not available.

You’ll need a platform with more extensive inventory monitoring tools if you have more than 10 or so products. Furthermore, social commerce integrations require the use of a third-party app

BigCommerce

big commerce screenshot

BigCommerce is an eCommerce platform that is well-suited to software companies at the enterprise level. BigCommerce, like Shopify and Wix, provides web hosting and a plethora of customization choices.

You won’t be able to register your domain name through BigCommerce, so you’ll have to buy it and register it somewhere else before porting it over.

International selling, SEO tools, and multichannel selling on social and third-party marketplaces are all useful aspects. These tremendous qualities, however, bring with them a level of complexity.

Grace & Lace’s decision to leave the platform was influenced by a lack of flexibility and ease of use. It switched to Shopify Plus, Shopify’s corporate offering, to get more than just the eCommerce platform—the brand rapidly saw the value of having access to Shopify’s whole ecosystem of business tools.

Magento

Magento homepage

Magento is a self-hosted eCommerce platform designed for developers that desire a strong, customizable solution. While this has a lot of advantages for firms that want a completely customised platform, it also has a lot of drawbacks in terms of complexity and cost.

To build out and maintain the full infrastructure yourself, you’ll need significant coding and programming expertise. 

Magento also lacks the capabilities necessary to implement a multichannel strategy that is seamless.

With Magento, there’s no simple way to enable social commerce or marketplace selling, and the same is true for foreign currencies. If you want to go global, Magento might not be the right eCommerce platform for you.

Despite its awful UX, eCommerce site Character.com kept its complicated Magento site with thousands of products, dozens of integrations, and solid SEO. Magento was too restrictive and complex for the company, so it switched to Shopify.

Conversions climbed by 40%, prompting the company to switch to Shopify Plus to gain access to even more capabilities.

WooCommerce

WooCommerce homepage screenshot

WooCommerce is particularly familiar to WordPress users, as it is essentially a plugin for the popular blogging platform. WooCommerce is WordPress’s answer to those who want to sell online.

WordPress is traditionally used for content-driven websites, not eCommerce, so WooCommerce is WordPress website plugin to those who have flexibility to sell and manage unlimited products.

Many of the selling capabilities are simple or rely on integrating apps because WordPress is a content management system (CMS) first and an eCommerce platform second.

While there are numerous programmes and plug-ins to choose from, the more you use, the more likely you are to break something. And, given the limited support alternatives, this isn’t always a risk worth taking.

Overall, WooCommerce’s fragility and instability make it challenging to not only create but also operate an online business. Furthermore, because it is not hosted, you will have the additional labour and expense of managing your website hosting.

It also lacks PCI compliance, putting your organisation at danger when it comes to payment processing.

Prestashop

Prestashop homepage screenshot

Prestashop is a cost-effective open-source eCommerce platform that’s ideal for small enterprises with a technological background. PrestaShop users perform a lot of troubleshooting themselves with the help of the community because there is no built-in customer service and integrations can be hit or miss.

Inventory tracking, an online shopping cart, worldwide selling, and analytics reporting are some of the business tools and services. On your Prestashop site, you also have a lot of control over the privacy and security settings.

Overall, managing your Prestashop eCommerce site can be difficult due to third-party hosting, a plethora of untested add-ons and modules, and the time-consuming setup.

Squarespace

Squarespace homepage screenshot

Squarespace is the next website builder with an eCommerce platform. Squarespace, like Wix, employs drag-and-drop functionality that requires minimal technical knowledge. Because both platforms are largely website builders rather than online selling platforms, adding eCommerce capability will take some work.

If you want to sell online, Squarespace will take time and patience to set up, and there are just two payment integrations. You might be able to outsource it if you have the funds.

Squarespace features good inventory tracking options once you’ve set up the eCommerce functionality. Gift certificates and subscription-based products are also available with higher-tiered plans.

You may just add the Shopify Buy Button to your Squarespace website if you don’t want to deal with the headache of the backend to turn your website into a full-fledged online store.

For only $9 per month, you can add a little embeddable code to your Squarespace site and let Shopify manage the rest. You can add an unlimited number of products and use secure checkout with over 100 different payment options with them.

You can add an unlimited number of products, use secure checkout with over 100+ payment gateways, track sales and growth trends, quickly connect orders and shipping, and receive global tax and currency support with them.

Big Cartel

Big Cartel homepage screenshot

Big Cartel is a fully hosted eCommerce platform and website builder for makers, artists, and crafters, similar to those found on Etsy. Big Cartel offers customisable templates, as well as domain registration and marketing tools.

While you have complete control over the appearance and feel of your website, Big Cartel restricts merchants to five photos per product. Due to the restricted payment and interface possibilities, scaling as a multichannel business is much more difficult using this platform.

Because pricing is determined by the number of things you sell, it can quickly become quite expensive as your company and product line expand.

How Do You Pick the Best eCommerce Platform for Your Business?

There are a few things to consider if you’ve worked out how to launch an online business and are ready to choose which eCommerce platform is best for you.

The best eCommerce platform for you may differ from the best eCommerce platform for another merchant; you must take into account your specific business needs and objectives.

Many retailers opt for easy-to-use online stores such as Exabytes eCommerce because it is the simplest and most cost-effective online shop builder. But the decision is about more than just day-to-day use and cost. You must consider where your company is going and anticipate your future needs—and then pick a platform that can do the same.

It’s now a question of determining the optimal commerce platform—online, in-store, and everywhere in between. This necessitates the use of a best-in-class online store as well as a best-in-class set of business management tools.

Look for a platform that invests in its technology on a regular basis and keeps up with the latest trends in commerce. Your website builder has the potential to be much more than just a company platform—it can also be a vehicle for expansion.

Consider the following possibilities as you consider your options:

  • I need to sell my products online, offline, and to all of my consumers, regardless of location, and accept payment for those transactions.
  • My products must be delivered to my customers in the most efficient manner possible for my firm.
  • To expand my business, I need to engage my existing and potential clients.
  • I have to run my company on a daily basis, doing whatever it takes.
  • I need to run my business on a daily basis, which includes everything from managing my money to ensuring that my plans are effective, learning new methods, and obtaining technical assistance as needed.

Be Aware of the Charges

While money should not be the main consideration, it is a significant one. You can get started for as little as $100, but you’ll almost certainly need to invest more than that before seeing a return on your investment, especially in the beginning.

According to findings by Shopify, the average small business owner spends around $40,000 in their first year, with only 9% of it going toward online business needs. You may make the money back or balance it with your profit margins if you have a platform that suits your business needs.

With so many other areas of your business to fund, it’s critical that you select an eCommerce platform that won’t drain your bank account while still providing you with the functionality you need to run your company and earn a profit.

Consider more than simply the setup and monthly fees when calculating prices. You’ll also want to factor in payment processing fees, integration costs, and possible customer support fees (PrestaShop, for instance). Remember that if hosting isn’t included, you’ll have to budget for it as well.

Look for a Company That is a Suitable Fit for Your Business Plan

There are a variety of ways to sell on the internet. You can offer physical or digital things, and other business models have also evolved. If you dropship, for example, you’ll need an eCommerce platform that can readily link in the backend to help you run your business more efficiently.

Exabytes eCommerce, for example, has a variety of apps that you can integrate into your site to make selling easier for various company types. For print-on-demand and subscription businesses, for example, Exabytes eCommerce offers tools that make it easier to run than other platforms.  

A platform like Exabytes eCommerce has tons of apps you can integrate into your site to make selling easier for different business models.

There are over 100 apps that can help you run your online business thus making it easier to run on Exabytes eCommerce compared to other platforms.

Consider Your Long-term Business Objectives

Even if your company started small, you most certainly have a vision for where you want it to go in the future. Even if you don’t intend to become a global brand, these objectives are vital to consider.

At some time, you might desire to expand your firm into physical retail. POS integrations can be difficult with a limited eCommerce platform. Because your online and offline systems aren’t integrated, you risk having erroneous inventory data.

Everything is tracked and synchronised in one place with a platform like Exabytes eCommerce. As a result, you’ll always have correct inventory and sales data, and you’ll be ready to sell in person in minutes. You can also include services such as local delivery.

Many firms will require additional finance in the future. According to the research by Shopify, as many as two-thirds of entrepreneurs utilise personal resources to support their businesses in the early stages, while 23% borrow from friends and family and 21% use personal loans.

Other business funding sources, on the other hand, are less likely to jeopardise personal connections. Look for eCommerce platforms that offer aid to retailers such as #SamaSamaDigital from Exabytes.

With Exabytes, You Can Start Selling Online Right Away!

It’s never been quicker, faster, or more scalable to sell online with your own eCommerce website. Exabytes eCommerce is a multi-channel platform that allows you to sell to your consumers wherever they are: online, in person, and anywhere in between.

Don’t wait! Get in touch with our friendly and helpful specialists for a full consultation. 

Related articles:

5 Best WordPress Themes To Use

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best wordpress themes to use

If you’re planning to build your website with a website builder such as Elementor, then you would need to choose a theme for your WordPress website.

Currently, there are more than a thousand WordPress themes in the market, which WordPress theme should I be using for my business?

In this article, I will be sharing our top 5 WordPress Themes you should use as well as the best WordPress theme in our opinion.

  1. Blocksy Theme
  2. Kadence Theme
  3. Neve Theme
  4. GeneratePress Theme
  5. Astra Theme

1. Blocksy Theme

Blocksy Theme is a lightweight WordPress theme developed to work well with Gutenberg editor.

While their primary focus is on Gutenberg editor, you can still use it on most page builders such as Elementor.

With Blocksy you can have peace in mind that your website will be light-weight, fast, and optimized for SEO.

Blocksy

Benefits of Blocksy Theme

Blocksy theme is lightweight, this means that it will be much easier for you to make your website load faster.

If you’re new to website design, using Blocksy as your WordPress theme will make your life much easier because Blocksy has made their interface easy to understand and use, even if you are relatively new to WordPress.

If you are a fan of Light and Dark Mode, Blocksy is the best choice for you.

With Blocksy, it makes it easy for you to set up Light and Dark Mode on your website in just a couple of minutes.

The header and footer builder provided by Blocksy is awesome.

It’s easy to customise your header and you can even add in custom HTML if they do not provide an element you wish to add on your header.

Blocksy Theme setting

Disadvantage of Blocksy Theme

At the moment, there are only 13 starter sites you can choose from.

Compared with other WordPress themes, the number of starter sites offered by Blocksy is relatively low as there are way more varieties for you to choose from on other WordPress themes such as Neve.

If this is not an issue for you, Blocksy is still a great deal to consider.

If you plan to go for the premium version of Blocksy – Blocksy Pro, it may be a little pain in your pocket.

While Blocksy do offer Lifetime subscription with unlimited licences, it is slightly pricey as compared with other WordPress themes in the market.

2. Kadence Theme

Kadence Theme is another WordPress theme that is highly recommended in the WordPress community.

Kadence Theme aims to provide modern designs and features to your website while still having a lightning-fast website speed.

Benefits of Kadence Theme

Same as Blocksy Theme, Kadence Theme is also easy-to-use for beginners given that they provide a drag-and-drop header & footer builder.

Having a drag-and-drop builder will help make it easier for users to understand how they can customise it.

Also, Kadence Theme provides detailed customisation for your website such as setting global color pallets, enabling multiple menus, global typography, custom layouts and more.

What makes Kadence stand out is their level of support given to their users.

The support team is experienced and knowledgeable, and are quick to understand the problem you’re facing with their theme, then taking additional initiative to make sure the problem is solved.

Disadvantage of Kadence Theme

The only downside for Kadence theme is the cost of their Lifetime Subscription (USD599) if you plan to go for the premium version.

Compared with other themes that provide lifetime subscription, Kadence has the highest price tag among all.

Overall the free version is more than enough for most people, but if you need more advanced features, then you would have to take this into factor.

3. Neve

Neve is another WordPress theme that we recommend if you’re looking for a fast and mobile responsive website.

What we like about Neve is that they provide a decent number of free starter sites that are professionally designed for you to choose from.

If you go with the premium version, there are more than 100 unique starter sites that are meant for a specific industry such as pet shop, medical industry, financial industry, SaaS industry, and more.

Benefits of Neve Theme

Compared with other trending WordPress themes in the market, Neve is considered one of the more stable themes where it has been in the market for quite some time before Blocksy Theme, Kadence Theme enter the market.

That is also the reason why there are so many starter sites provided by Neve.

For me, Neve is much simpler to use among the remaining 4 themes recommended in this article.

Neve also gives you the ability to customise your website header, footer, and layout exactly the way you wanted it to be, making it one of the highly customisable themes you can get in the market.

Disadvantage of Neve

The only downside for Neve is that the website speed on mobile devices is not as good as desktop views.

4. GeneratePress

GeneratePress is another light-weight and highly customisable WordPress theme that is designed for bloggers and web developers.

GeneratePress performs well in terms of website speed, SEO, user friendliness, as well as their pricing.

Advantage of GeneratePress Theme

The main selling point for GeneratePress is their ability to provide designs that are lightweight and mobile responsive, ensuring that your website will load fast.

In addition, with its ability to add hooks and filters without the need to make changes to the theme files make it a good reason for developers to consider using GeneratePress.

GeneratePress provides extensive documentation for their theme.

This is something good for the users because most of the issues they may be facing can be found there with proper solutions to it.

Disadvantage of GeneratePress Theme

If you are planning to go with the free version of GeneratePress, the features you will be receiving are extremely limited.

This means that you won’t be able to customise your website as freely as you wish.

Another disadvantage we discover from GeneratePress is that most of their starter sites are dated.

Therefore, if you wish to have a nice website design, it may be harder for you to achieve it through GeneratePress.

5. Astra Theme

Astra Theme is another famous WordPress theme that is used by more than 1,00,000 websites all around the world.

Astra is the perfect WordPress theme that you can use for your portfolio, online shop, blog, and even your business.

With Astra, you can use it with any of your preferred page builders such as Elementor, Divi, Gutenberg, WPBakery, Brizy, and more.

 

Benefits of Astra Theme

Astra Theme, like other WordPress themes we recommend here, is very easy to use, giving you a reasonable amount of customisation even on the free version.

With Astra, you can customise your website’s global styling, header, footer, sidebar, and even WooCommerce pages.

There are also a lot of free starter sites you can use to choose from with Astra Theme.

Each starter site is designed specifically for a certain type of industry.

If you are not planning to pay any money on WordPress themes, this may be a good choice for you to consider.

Disadvantage of Astra Theme

If you are looking for more customizations on your header and footer, then Astra may not be a good choice for you as the styling options provided for headers and footers are slightly limited as compared with other themes.

Best WordPress Theme

In our opinion, Blocksy is the best WordPress theme you can get your hands on in 2021.

With Blocksy, it provides a perfect balance between website performanceappearance, as well as affordability.

Even though Blocksy currently does not have a lot of starter sites for their users to select, we can see that the team has put in efforts to launch more new starter sites so that their users will have more options to choose from.

Some of their latest starter sites are “Wedding”, “Web Agency”, “Persona”, and “Yogi”.

Gentle Reminder: Do not install null themes just to save a couple of bulks.

It may be tempting to purchase a null theme because by doing so, you can potentially save up 90% of your expenses.

While it is good to save costs for your business, installing null themes on your website will make your website more vulnerable to malware infections and may cost you more money in the long run.

I hope this article will give you a better understanding of these WordPress themes, and have an idea which is the best WordPress theme that is more suitable to you.

If you plan to build a website for your business with WordPress, visit our website here for more details.

6 Advantages of Having a MY Domain Name

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6 advantages of having .my domain name

Did you know that more than 400,000 COM.MY/.MY domains have been registered as of June 2024?

Did you know how can a .COM.MY/.MY domain help your business?

Read on to find out more!

1. Malaysian Digital Identity

.MY domains provide a unique identity to Malaysian businesses and individuals.

.MY domains, one of the critical digital components in the Digital Economy System, is a must if you want to build a website for your business.

In fact, .MY domains offer additional value to individuals/businesses based in Malaysia compared to .COM.

While anyone can register a .COM domain, ,MY domains require its registrants to provide identity verification for registration. 

Therefore, if you run a Malaysia based online business on a website, social media or e-marketplaces, .MY gives your online business an upper hand when it comes to business identity.

2. High Search Ranking on the “Search Engine”

Do you want your WEBSITE or BLOG to appear on the first few pages of Google search results?

One of the deciding factors of good SEO is having a localized domain name, which in this case, is a .COM.MY/.MY domain.

Google has changed its algorithm several times and one of the purposes is to prioritize the search results from local sources.

This shows the importance of having a .MY domain for your business or brand.

Around 89% of customers start their purchase process using a search engine and the global online community uses Google search 7.8 Billion times per day.

It’s a huge market with great potential out there!

With a .MY domain, when someone searches using a “Malaysia” keyword, your website has higher chances of appearing on the first page of Google Search results, which means higher chances for you to grab sales leads from your competitors.

3. A Broad Market

With a .MY domain, you are able to reach a large number of potential customers who want to purchase your products or services online.

Your potential market is broad and you won’t regret it.

4. Safety Assurance

As Malaysia ranks third in the world in availability and commitment to cyber security (Source: Global Cyber Security Index, Nov 2020), .MY domains are safe to own and offer high security.

As .MY domains are governed by Malaysian Communications & Multimedia Commission (MCMC), your domain or brand is protected even when someone tries to steal it and resell back to you with a higher price.

5. Digital Branding Protection

The World Intellectual Property Organisation (WIPO) has outlined Domain Names as part of “Trademarks” & Intellectual Properties.

As “digital properties”, some popular domains are worth millions.

One good example is mi.com, which was sold for $3.6 million in 2014. 

If you own a .MY domain, you will be able to protect your digital brand against being misused by “Cybersquatter” or other irresponsible parties such as scammers.

6. Tax Exemption

Good news for Malaysia entrepreneurs! Entrepreneurs who own a .MY domain name for their e-commerce website can obtain certification from the Malaysian Communications & Multimedia Commission (MCMC).

Next, you can  apply for tax exemption on website construction costs. 

Do you have any .MY domain on your mind now?

Search your desired .MY domain below or visit our website for more details!

Digital Advertising Strategies for Better Traffic

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Advertising is a marketing communication method that companies use to not only promote products or services but also build up their brands. It is one of the ways marketers expose brands to mass target audiences via different platforms. 

Marketers today have started to focus on running advertisements digitally on online platforms, especially social media. Mastering a digital advertising strategy will surely help increase traffic to your website and lead audiences to explore more about your brand. 

To stand out from the competitors, you need advertisements that do more than hard-sell your products or services.

A good advertisement should have strong and creative content or tell a story that triggers the audience to find out more and learn more about your brand. 

Digital Advertising Strategies for Better Traffic

What You Will Learn

Many businesses are undergoing digital transformations, so business owners such as SME owners, e-commerce merchants, and start-up founders have started to build their brands by improving their online presence via advertisements.

In this webinar, the speakers will reveal advertising strategies that can help you build up your brand within this competitive digital world. 

The Speakers 

We are pleased to have Shanker Joyrama, Founder & CEO of Orion Digital and Beng Lim, founder of #dropthetop to share their valuable insights on these interesting topics.

You can expect to walk away with useful and practical knowledge about digital advertising. 

Event Details:

  • Date: 24 August 2021 (Tuesday)
  • Time: 2.00 PM to 4.00 PM
  • Venue: Zoom Webinar

Agenda

2:00 p.m. to 3:00 p.m.: [The Art of Storytelling to Create Brand Love]

by Shanker Joyrama, Founder & CEO, Orion Digital

By seducing your target market instead of hard-selling, you encourage consumers to seek you out, creating a deeper connection with your consumers and, therefore, brand affinity and brand love.

More and more brands are seeking to create authentic stories, especially on social media, but how can you cut through the clutter and make your brand stick with your consumers? 

3:00 p.m. to 4:00 p.m.: [Attracting Traffic through Organic Reach]

by Beng Lim, Founder, #dropthetop

As the founder of her own brand, #dropthetop, Beng will share organic advertising strategies.

Beng reaches her audiences by utilising current trends and various online platforms to advertise her products in a zero-cost method, which helps her gain organic website traffic. 

Take action and register now! Save your spot today to learn from our experienced speakers!

Register Now

The Best & Popular Online Shopping Sites in Malaysia (2026 Updated)

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best-online-shopping-sites-in-malaysia

Online shopping in Malaysia has never been more competitive. From daily essentials and electronics to Korean beauty and second-hand collectibles, Malaysians now have more platforms to choose from than ever before — and new players like Temu are shaking up the market fast.

Whether you’re a seasoned online shopper hunting for the best deals, or just starting to explore what’s out there, this guide breaks down the best online shopping sites in Malaysia in 2025: what each platform sells, who it’s best for, how to pay, and what to watch out for.

Running an online business? If you’re a seller looking to go beyond these marketplaces and build your own store, Exabytes offers ecommerce hosting and store-builder solutions trusted by thousands of Malaysian businesses.

Quick Comparison: Best Online Shopping Sites in Malaysia (2026)

Platform Best For Shipping Key Payment Methods
Shopee Everything; daily essentials Local & regional ShopeePay, FPX, COD, cards
Lazada Electronics, premium brands Local & international Touch ‘n Go, Boost, FPX, cards
Temu Budget buys, non-branded goods International (China) Cards, BNPL, COD
Taobao Massive variety, fashion, home International (China) Cards, via agents
Mudah.my Second-hand, classifieds Arrange with seller Varies by seller
Carousell Pre-loved items, property, cars Arrange with seller Varies; Carousell Protection
Zalora Fashion, beauty, luxury Local Cards, BNPL
PGMall Local brands, groceries Local FPX, e-wallets, cards
Lelong.my Auctions, variety Local FPX, cards, COD
Amazon Hard-to-find items globally International Cards, gift cards
Sephora Premium beauty Local Cards, GrabPay, BNPL

 

1. Shopee

Shopee website interface

Shopee is consistently Malaysia’s most-used ecommerce platform — and for good reason. The sheer volume of products, aggressive promotional campaigns (11.11, 12.12, birthday sales), and a highly polished mobile app keep millions of Malaysians coming back.

You’ll find virtually everything on Shopee: electronics, groceries, fashion, health and beauty, pet supplies, event tickets, and more. Shopee Mall gives buyers access to official brand stores with authenticity guarantees, while local sellers make up the bulk of the marketplace.

What sets Shopee apart is its loyalty ecosystem. Shopee Coins can be earned by shopping, watching livestreams, completing in-app games, and leaving product reviews — then redeemed for discounts on future purchases. ShopeePay, its built-in e-wallet, also unlocks additional cashback deals.

Best for: Daily essentials, fashion, electronics, health and beauty, flash sales, and buyers who want a strong mobile-first experience.

How to pay:

  • ShopeePay (e-wallet)
  • FPX online banking
  • Credit and debit cards (Visa, Mastercard)
  • Cash-on-delivery (COD)
  • Cash payment at 7-Eleven, 99 Speedmart, and KK Mart
  • Instalment plans via selected banks

Watch out for: Price variations between sellers can be wide — always check seller ratings, review counts, and whether the item is sold through Shopee Mall for added protection.

 

2. Lazada

Lazada interface

Lazada was one of the pioneers of ecommerce in Southeast Asia. Founded in 2012 and backed by Alibaba since 2016, it remains one of the largest and most trusted platforms in the region.

Lazada is structured into three shopping zones: LazMall (official brands and authorised retailers), Local Sellers (Malaysian-based merchants), and LazGlobal (international sellers, mainly from China and the wider region). This layered approach gives buyers flexibility — you can shop premium-authenticated products or hunt for budget deals from the same platform.

The Lazada app is highly rated, and the platform runs some of the biggest sales events of the year, including the annual 11.11 and 12.12 campaigns with deep discounts across categories.

Best for: Electronics, home appliances, health and beauty, and shoppers who want access to official brand stores with buyer protection.

How to pay:

  • Lazada Wallet
  • Touch ‘n Go eWallet
  • Boost Wallet
  • FPX online banking
  • Visa and Mastercard
  • Cash payments at 7-Eleven and 99 Speedmart
  • Instalment plans via Maybank, CIMB, and others

Watch out for: LazGlobal orders can have longer shipping times — always check the estimated delivery date before purchasing.

 

3. Temu

Temu website interface

Temu is the fastest-growing shopping platform in Malaysia right now. Launched globally in 2022 and expanding aggressively into Southeast Asia, Temu has attracted millions of users with its extremely low prices across a vast range of product categories.

The platform stocks everything from sports gear and furniture to electronics, pet supplies, jewellery, kitchen tools, and office accessories. Flash sales and regular promotional events push prices even lower, and new customers often qualify for free shipping or generous welcome discounts.

Temu’s goods ship primarily from China, which means delivery can take 7–15 days depending on the item and promotion. Quality is variable — the platform is best suited for non-branded, functional items where price is the main priority.

Best for: Budget shoppers, non-branded household items, novelty products, and those happy to wait a little longer for delivery in exchange for very low prices.

How to pay:

  • Credit and debit cards (Visa, Mastercard)
  • Buy Now, Pay Later (BNPL) options
  • Cash on delivery

Watch out for: Shipping times vary and can be longer than local platforms. Read product reviews carefully and manage expectations on quality for ultra-low-priced items.

 

4. Taobao

taobao interface malaysia

Taobao is one of the largest ecommerce platforms in the world. Owned by Alibaba, it was founded in 2003 and hosts hundreds of millions of products — almost exclusively from Chinese sellers. The range is staggering: fashion, homewares, electronics, beauty, niche hobby items, fabrics, and much more.

Prices on Taobao can be remarkably low, especially for fashion and home goods. However, the site is in Mandarin Chinese only, and shipping from China to Malaysia requires either using Taobao’s own international shipping option or going through a local forwarding agent who consolidates your parcels, handles quality checks, and arranges last-mile delivery in Malaysia.

Several popular Malaysian Taobao agents include Peeka, OneStop, and Sea Parcel — they typically charge a handling fee and per-kg shipping rate, but can save you significantly compared to buying locally.

Best for: Fashion, home décor, fabric and craft supplies, niche items, and shoppers comfortable navigating a Chinese-language site (or using Google Translate) for big savings.

How to pay:

  • Credit or debit card (via Taobao’s international checkout)
  • Various payment options if purchasing through a Malaysian agent (FPX, cards, e-wallets)

Watch out for: Quality can vary significantly between sellers. Always check seller ratings and buyer reviews (use Google Translate). Shipping costs can erode savings on lightweight or bulky items — calculate total landed cost before ordering.

 

5. Mudah.my 

mudah website interface

Mudah.my is Malaysia’s largest classifieds platform, established in 2007. Unlike Shopee or Lazada, Mudah.my does not process transactions itself — it connects buyers and sellers directly, who then arrange payment and delivery (or pickup) between themselves.

The platform covers an enormous range of categories: cars, motorcycles, property, electronics, furniture, fashion, jobs, and services. It’s particularly strong for second-hand vehicles and property listings, where it rivals dedicated platforms.

Because there is no integrated payment or buyer-protection system, Mudah.my works best for local, in-person transactions where you can inspect an item before paying. For higher-value purchases, always meet in a safe, public location and verify the item thoroughly.

Best for: Second-hand goods, vehicles, property, and local transactions where meeting the seller in person is practical.

How to pay: Arranged directly between buyer and seller — cash is most common for in-person transactions; bank transfer for remote deals.

Watch out for: Scams exist on classifieds platforms. Never pay upfront for high-value items without verifying the seller and inspecting the goods. Be especially cautious of deals that seem too good to be true.

 

6. Carousell

Carousell interface malaysia

Founded in Singapore in 2012, Carousell is a peer-to-peer marketplace for buying and selling new and pre-loved items. It has a strong following in Malaysia for fashion, electronics, collectibles, sports equipment, and lifestyle goods.

What differentiates Carousell from Mudah.my is its more polished app experience and the optional Carousell Protection feature. When you buy through Carousell Protection, your payment is held by Carousell and only released to the seller once you confirm you’ve received the item in the expected condition — reducing the risk of fraud or item-not-as-described disputes.

Carousell also has business listings alongside individual sellers, so you’ll find a mix of casual declutters and small retail businesses on the platform.

Best for: Pre-loved fashion, electronics, collectibles, hobby items, and buyers who want some transaction protection in a peer-to-peer environment.

How to pay: Varies by listing and seller — Carousell Protection (via debit/credit card), bank transfer, or cash on meetup.

Watch out for: Not all listings have Carousell Protection. For high-value items, opt for listings that offer it or meet in person.

 

7. Zalora

Zalora website interface

Zalora is Southeast Asia’s fashion-focused ecommerce platform, offering a curated selection of clothing, footwear, accessories, and beauty products. It caters to women, men, and kids, with a price range that spans affordable everyday basics all the way to designer and luxury brands.

The beauty section on Zalora has expanded significantly and now covers skincare, haircare, fragrances, and gift sets from both well-known and emerging brands. Zalora also runs regular sales events and has a loyalty programme that rewards repeat shoppers.

Zalora is particularly strong if you’re looking to shop international fashion brands that aren’t widely available in Malaysian physical stores.

Best for: Fashion, beauty, and lifestyle products — especially international and designer brands.

How to pay:

  • Visa, Mastercard, and American Express
  • Buy Now, Pay Later via Atome and Split
  • Online banking (FPX)
  • Cash on delivery

Watch out for: Return policies vary by seller type — read the return window carefully before purchasing, especially for sale items.

 

8. PGMall

PG Mall interface

PGMall is a homegrown Malaysian ecommerce platform that positions itself as a champion of local brands and SMEs. It offers a wide range of product categories including electronics, fashion, home appliances, groceries, and personal care, with a strong focus on Bumiputera and Malaysian-owned businesses.

PGMall has grown steadily since its launch and regularly runs promotions tied to Malaysian festive seasons. The platform also supports government-linked initiatives, including eRezeki and SME empowerment programmes, which help small Malaysian sellers come online.

Best for: Supporting local Malaysian brands, groceries, everyday essentials, and shoppers who prefer a Made-in-Malaysia buying experience.

How to pay:

  • FPX online banking
  • Credit and debit cards
  • Touch ‘n Go eWallet
  • PG Mall Coin (loyalty points)

Watch out for: Seller quality and product availability can be less consistent than the larger platforms — read reviews carefully.

 

9. Lelong.my

lelong interface

Lelong.my is one of Malaysia’s oldest ecommerce platforms, having been around since 1998. It operates a hybrid model of auctions and fixed-price listings, making it an interesting option for bargain hunters and collectors.

The platform covers electronics, home goods, fashion, health products, and a variety of niche categories. The auction feature allows buyers to bid on items, sometimes securing products well below market value — though popular items can attract competitive bidding.

Lelong’s seller base is a mix of individual sellers and small businesses, and it has a buyer protection programme for eligible transactions.

Best for: Auction hunters, bargain shoppers, and those looking for products not easily found on mainstream platforms.

How to pay:

  • FPX online banking
  • Credit and debit cards
  • Cash on delivery
  • Bank transfer

Watch out for: The platform’s interface feels dated compared to Shopee and Lazada. Stick to sellers with strong ratings and use the buyer protection feature where available.

 

10. Amazon Malaysia

amazon malaysia platform

Amazon doesn’t have a dedicated Malaysian storefront, but Malaysian shoppers can access the global Amazon website and purchase from international sellers who ship to Malaysia. Amazon Singapore can also be a useful starting point for finding sellers willing to ship across the border with relatively shorter transit times.

International shipping adds cost — factor in delivery fees and potential import duties for higher-value items. That said, Amazon remains unmatched in terms of sheer product range. If you’re looking for something you genuinely cannot find on any Malaysian platform, Amazon is where you’ll find it.

Best for: Specialty items, imported books, niche electronics, international brands not available in Malaysia.

How to pay:

  • Credit and debit cards (Visa, Mastercard, Amex)
  • Amazon gift cards

Watch out for: International shipping costs can be significant. Always check the full landed cost (product price + shipping + duties) before purchasing.

 

11. Sephora

sephora interface

Sephora’s Malaysian online store gives beauty lovers access to one of the world’s most respected beauty and skincare retailers. The online platform mirrors the in-store experience with detailed product descriptions, ingredient lists, ratings, and a Beauty Insider loyalty programme.

You’ll find a wide range of global prestige brands — from Charlotte Tilbury and Fenty Beauty to Drunk Elephant, Tatcha, and Sulwhasoo — alongside Sephora’s own collection. The platform regularly runs exclusive online promotions and birthday gifts for loyalty members.

Best for: Premium skincare, luxury makeup, fragrance, and beauty tools from international prestige brands.

How to pay:

  • Credit and debit cards
  • GrabPay
  • Buy Now, Pay Later via Atome
  • Sephora gift cards

Watch out for: Product availability can differ between online and in-store. Some limited-edition items sell out quickly online.

 

12. Shopback

shopback interface

Shopback isn’t your typical online purchasing website. Their mission is to make online buying in Malaysia as affordable as possible by offering regular discounts on other e-commerce sites.

In Southeast Asia, Shopback is a first-of-its-kind service. Users that create an account with them will be eligible for discounts or cash rebates while shopping on other sites. After a set amount of time, cash reimbursements are deposited into users’ bank accounts.

Expedia, Taobao, and Asos are just a few of Shopback’s noteworthy partners. This is in addition to over 400 other e-commerce sites and online hotel and flight booking services.

How to Build a Strong SEO Campaign for Your Online Shopping Site in Malaysia

75% of internet users never look above the first page of search results, highlighting the importance of SEO for your website, especially if you want to increase conversions and sales.

The issue with investing in SEO is that calculating the return on your investment is difficult. As opposed to sponsored advertising, you can’t put a monetary figure on each improvement. Regardless, its impacts are evident, especially if the correct tactics are employed. 

Another issue with SEO is the lack of clear guidance. Google and other search engines alter their ranking algorithms on a regular basis, but they keep the details hidden to prevent anyone from tampering with the system.

However, SEO strategies does not have to be difficult. While no one knows how Google’s algorithms function, the goal is clear: to provide the best possible answer to searchers. With this in mind, you may develop a strong SEO plan to help your online fashion store in Malaysia to grow.

Want to Sell? Build Your Own Online Store

Shopping on these platforms is convenient — but selling on them means competing on price, paying commission fees, and operating within someone else’s rules.

If you’re a Malaysian business owner or entrepreneur ready to take control of your online presence, building your own ecommerce website is the smartest long-term move. You own your customer data, set your own margins, and build a brand that isn’t dependent on a marketplace algorithm.

Exabytes helps Malaysian businesses build and grow their online stores with:

  • Ecommerce hosting — fast, reliable hosting optimised for online stores
  • EasyStore integration — a leading Malaysian ecommerce platform to launch your store quickly
  • Domain registration — secure your brand’s .my or .com domain
  • SSL certificates — build customer trust with secure checkout
  • Business email — professional communications with your own domain

→ Explore Exabytes Ecommerce Solutions

The Best SEO Strategies for eCommerce Websites in Malaysia

seo google search console

1. Research

The most important part of SEO is research. It’s a waste of time and money to target the wrong keywords because it just delivers low-quality traffic. Competitor research is also necessary if you wish to adopt techniques that will offer you an advantage over your competitors.

You can use keyword research to find out what words your target audience uses on Google. Relevance, search volume, and ranking difficulties should all be considered while selecting keywords.

Prioritize placement over frequency when incorporating keywords into your text. Keywords should ideally be in the title, headings and subheadings, URL, and picture descriptions, among other places.

It’s also a good idea to optimise for semantic search. This means that your keywords should be relevant to the context and, more crucially, align with the user’s goal.

After you’ve finished your keyword research, you should concentrate on competitor research. You’ll learn why other businesses in your niche are outranking you and what techniques you can use to beat them to the top of the SERPs by doing so.

If you rank better on Google than your competitors, you’ll benefit from the 14.6 percent lead close rate that search engines guarantee.

2. Evaluate Your Websites

After you’ve finished your study, review your website to identify what needs to be improved.

Checking for errors, such as broken links, duplicate content, missing tags, and redirects, is the first stage in site auditing. Manual inspection can be exhausting and useless, so it’s best to utilise a tool for this.

After you’ve fixed the errors, you should concentrate on website speed. According to Google Webmasters, waiting for a page to load is the most frustrating feature of web browsing for 46% of consumers.

If your website is slow, visitors will seek for a better option, which is likely to be a rival. You can speed up your site by switching hosts, switching to a quicker CMS, and compressing files and images.

On-page optimization is the next area where you should concentrate your efforts. The goal should be to give your visitors the best possible experience. Make sure that your website is simple to use and navigate. A website with good information architecture is more usable, ranks higher on Google, and converts more visitors.

With the majority of Malaysians accessing the internet via their mobile phones, having a mobile-friendly website is critical. The best part is that you won’t have to spend a fortune developing a new mobile-only website. Install one of the many responsive templates accessible on the internet to make your desktop site responsive.

3. Testing

After you’ve finished with on-page SEO, test your site to check if the methods are working.

To find out which keywords are generating the most conversions, use tools like Google Analytics. If you’re short on keywords, PPC campaigns can help you uncover high-converting keywords to use in your SEO plan.

Additionally, you should run an A/B test to discover which content on your site generates the most engagement. This method is so useful that 63% of marketers use it to test and optimise their websites in order to increase revenue.

You will always improve if you have a consistent testing habit. Lack of testing, on the other side, may harm your rankings and result in fewer leads due to lower conversion rates.

4. Add Blog Content

Blogs are a great approach to rank for keywords that you aren’t targeting on your main website pages. Surprisingly, 80 percent of consumers prefer to learn more about a brand through articles rather than advertisements.

Your blog content, like your webpages, must be high-quality, relevant, and beneficial to the reader. You should also compile your articles into a downloadable resource, such as an eBook or PDF, which you can use to collect email addresses. The emails can then be used to send marketing messages and turn leads into customers.

5. Link Building

Quality should be emphasised while adding inbound links to your eCommerce website. Google will penalise you if you have low-quality backlinks, and the traffic you obtain from them is useless. Staying away from content farms is one approach to avoid bad backlinks.

Instead, concentrate on obtaining high-quality links from trusted websites. This can be accomplished by writing high-quality guest posts, developing a fantastic infographic, offering useful statistics, and so on. Backlinks from an eCommerce website should point to product reviews and high-quality content.

6. Local SEO

If you have a physical address as well as an online store, you should invest in local SEO. 78% of location-based mobile searches result in an offline purchase, according to this survey. Create a Google My Business page and make sure your name, address, and phone number are accurate and consistent across all of your web platforms to optimise for local search.

In addition, you should submit your company’s information to all main and specialist directories that are relevant to it. Make sure your description includes keywords that are specific to your locality.

Google combines local and organic search ranks, which is another reason to invest in local SEO. This means that your local SEO efforts can help you rank higher in organic search results.

How Do You Market Your Online Shopping Site That is Based in Malaysia?

Even if you have the right products for your target demographic, finding the strategy to persuade them to buy from you might be difficult. According to HubSpot’s State of Inbound study, generating traffic and leads is the biggest difficulty for 63% of marketers.

1. Invest in Google Ads (Google AdWords)

Paid search is the easiest approach to promote your website. The best part about this strategy is that it is suitable for all budgets, especially those of startups.

Google Ads is a popular pay-per-click advertising network that may help you drastically improve the amount of visitors that visit your site. You only pay for the service if someone clicks on your ad, ensuring that you get the most bang for your buck.

This advertising approach can be used in a variety of ways, including listing your business in search results, displaying banners on websites, running YouTube adverts, and promoting smartphone apps.

To increase your ROI, it’s critical to track the success of your campaign and make adjustments as needed. To avoid overspending, allocate your budget before running your campaign.

Contact us now to discuss how our Google Ads service can propel your online advertising efforts to new heights.

2. High-Quality Content

92% of marketers believe that blog content is important to their company’s success. Only a few current eCommerce websites, on the other hand, invest in developing high-quality content.

The majority of customers visit an eCommerce website for reasons other than to buy your stuff. Using a blog to provide value to your consumers is a smart move. It also makes people want to come back to your site.

You should write news articles, tutorials, and product reviews to entice people to visit your site. Make sure your material is useful, interesting, and, most importantly, relevant to the purchasing decision. Remember that 84% of millennials say user-generated content influences their purchasing decisions.

3. Leverage SEO

A search engine is the initial step for 93% of internet experiences, including e-Commerce purchases. As a result, you should consider investing in SEO.

Although search engine optimization is a large topic, it may be divided into two categories: on-page SEO and off-page SEO. On-page optimization is primarily concerned with increasing the user experience and content quality on your website. This implies that your website should be quick to load, simple to navigate, and provide high-quality, relevant information.

On the other hand, link building is the main focus of off-page SEO. Make sure the links to your site come from a trustworthy source, or you risk being penalised by Google and receiving low-quality traffic if you do not do so.

4. Start a Referral Program

Starting a referral programme is a great approach to market your eCommerce website to your existing consumers. According to Forbes, word-of-mouth advertising can increase marketing effectiveness by up to 54%.

Offering rewards is the greatest method to ensure that your referral programme is successful. Starting a referral programme is a great approach to market your eCommerce website to your existing consumers. According to Forbes, word-of-mouth advertising can increase marketing effectiveness by up to 54%.

Offering rewards is the greatest method to ensure that your referral programme is successful. If a client refers a friend who buys your goods, you should reward them with a discount, a coupon, or free shipping.

Join Exabytes Affiliate Programme – Earn up to RM350 per sale

5. Publish Guest Posts

Although your eCommerce blog can help your marketing efforts reach a wider audience, you can take it a step further by publishing guest posts.

You normally obtain a backlink to your website when your writings are published on another website. In the article you submit to the publishing blog, you can also include a link to your own website. Your website will be known to the audience of the website where the post is published.

The only disadvantage of guest posting is that it takes time to work. However, it compensates for this disadvantage by expanding your website’s exposure, particularly to a previously untapped demographic.

6. Email Marketing

The most effective digital marketing method is email marketing. Email is reported to be the most important source of ROI by 59% of marketers.

Most marketers make the mistake of focusing solely on acquiring new consumers, forgetting about their existing customers. You can develop different email campaigns based on your audience’s different needs.

Customers who have never purchased your items, those who have previously purchased your products, and those who have abandoned your website before completing the purchase, for example, can all be targeted.

The subject line of your emails should be engaging enough to entice the receiver to open the message. The email should provide useful information and be free of distractions. Furthermore, the call-to-action should specify what you want the reader to do.

7. Use Social Media and Video Content to Your Advantage

This year, video content is estimated to account for 80% of all web traffic. This is understandable, given that video creates the highest levels of interaction of any sort of material. Using video to market your eCommerce website is a smart move.

Social media is one of the most effective tools for promoting video content. As of January 2021, statistics showed that 86% of Malaysians are active on social media. Even better, all of the major social media platforms, including Facebook, Twitter, and Instagram, make it simple to post such information.

Make sure your content isn’t longer than one minute in length to maximise its reach. You should also research your target audience to find out when they are active on various social media channels.

Frequently Asked Questions

Which is the best online shopping site in Malaysia? Shopee is consistently ranked as Malaysia’s most popular ecommerce platform due to its wide product range, competitive prices, strong mobile app, and frequent promotions. Lazada is a close second and is particularly strong for electronics and premium brands.

Which online shopping site is cheapest in Malaysia? Temu and Taobao generally offer the lowest prices, particularly for non-branded goods and fashion. However, both ship primarily from China, so factor in shipping time and costs. For local deals, Shopee and Lazada run frequent flash sales and voucher campaigns that can match or beat international platform prices.

Is Temu safe to use in Malaysia? Yes, Temu is a legitimate platform and is safe to use for most purchases. It is owned by PDD Holdings, the same parent company as Pinduoduo in China. The platform offers buyer protection and refunds for items not received or not as described. As with any marketplace, exercise caution and read reviews — quality on very low-priced items can vary.

What is the most popular shopping app in Malaysia? Shopee consistently tops app download and usage charts in Malaysia. Its in-app features — including games, livestreams, and Shopee Coins — drive high engagement beyond just shopping.

Can I shop on Amazon from Malaysia? Yes. While there is no dedicated Amazon Malaysia storefront, Malaysians can shop on Amazon’s global site (amazon.com) and find sellers who ship internationally to Malaysia. Alternatively, Amazon Singapore stocks some items that can ship cross-border more quickly.

What are the safest payment methods for online shopping in Malaysia? Using platform-native payment options (like ShopeePay, Lazada Wallet, or Touch ‘n Go) is generally safest as they come with built-in buyer protection. Credit cards also offer chargeback rights if a purchase goes wrong. Avoid paying sellers directly via cash transfer outside the platform.

Which platform is best for buying second-hand items in Malaysia? Carousell and Mudah.my are the leading platforms for pre-loved goods. Carousell has an edge for fashion, electronics, and collectibles, and its Carousell Protection feature adds a layer of buyer security. Mudah.my is stronger for vehicles and property classifieds.

Final Takeaways 

The ultimate goal of any eCommerce website is to maximise conversions and sales. The difficult part is attracting visitors to your website and persuading them to buy your stuff.

The aforementioned suggestions are a great way to start when it comes to growing your website popularity in Malaysia. You must also conduct frequent testing to determine which tactics are effective and which are not.

You’ll be able to make changes and achieve even better outcomes this way. Certainly, to run a successful e-commerce site, you should also take full advantage of technology, for example, having a good eCommerce website. 

In today’s fast-paced world, everyone wishes they could have more time. In this regard, buying online is one of the most efficient methods to save time. That is what makes eCommerce so popular now. 

Contact us today to get an amazing eCommerce website (come with payment gateways and free credits for parcel delivery) for your business!

For an affordable fee, our team of website developers and designers can create a personalised site for you.

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您可以申请的 5 项中小企业数字化补助金 

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您可以申请的 5 项中小企业数字化补助金-1

Exabytes热衷于发展并以数字化形式发展在线业务,竭尽全力以经济实惠的方式帮助中小企业发展在线业务。

疫情造成的打击已经证明,拓展在线业务也是一种企业发展方式,而且这种方式会促进业务增长。因此,各政府部门和组织已开始为中小型企业提供补助金,以便企业在线获取业务或者朝着数字化方向发展。

在这篇文章中,我们给您汇总了一份您可以考虑申请的补助金清单。

您可以申请的中小企业数字化补助金:

您可以申请的 5 项中小企业数字化补助金-2

该拨款申请已结束

1. Exabytes中小企业数字化补助金 – 给予所有马来西亚中小企业,补助金额最高可达5,000令吉

政府通过财政部(MOF)与 Bank Simpanan Nasional 和 Malaysia Digital Economy Corporation (MDEC)共同努力,为符合条件的中小企业提供数字化补助金,以便这些企业在日常运行中采用数字化方式发展。

Exabytes很荣幸成为该计划符合条件的MDEC TSP之一(TSP技术服务供应商)。

您将会获得什么?

  • 高达5,000令吉的中小企业补助金以及Exabytes服务
  • 在三天内给您建好网站(附带域名托管网站设计
  • 使用强大的数字营销工具发展您的业务,使其在 Google 上排名第一,并将您的业务推向全球市场
  • 消费者打开率高达 98% – 发送有效消息以即时有效地接触潜在/现有消费者

申请资格:

  • 适用于根据马来西亚相关法律注册的中小企业和合作社(“Koperasi”)
  • 中小企业至少 60% 的股份由马来西亚人拥有
  • 中小企业/合作社须已运营至少六个月
  • 中小企业/合作社的须达到最低平均年销售额50,000令吉

需要的文件:

  • 完整的中小企业数字化倡议申请表
  • 中小企业董事/合伙人/所有者或者合作社指定申请人的身份证或者护照复印件。
  • 中小企业商业登记证 [SSM或者 (2016年公司法) 规定的任何类似文件] 的复印件。合作社SKM注册证书的复印件。
  • 最近两个月的最新审计财务报表或最新财务管理账目报表或银行对账单;
  • 马来西亚数字经济发展局(MDEC)列出的服务供应商为数字化服务提供的报价/发票;
  • 银行要求的任何其他信息和文件。

申请工作流程:

  • 中小企业联系并指定Exabytes为马来西亚数字经济发展局认证的技术解决方案供应商 (TSP)。
  • 中小企业将申请表连同所需文件一起填写并提交给各州国民储蓄银行主要分行,或将全套文件快递至各州国民储蓄银行主要分行
  • 中小企业在向国民储蓄银行提交申请后通知 Exabytes ([email protected]),以便 Exabytes 帮助跟进申请流程。
  • 一旦申请通过,申请人需要支付发票总额的50%或者更多,而银行只会向 Exabytes 支付 50% 或者最高5,000.00令吉。
  • 政府会根据Exabytes给您开具的发票提供50%的配套补助金,或者给予每个符合条件的公司最高5,000令吉的补助金。

有关 Exabytes 中小企业数字化补助金的详细信息请在此处查看。

该拨款申请已结束

您可以申请的 5 项中小企业数字化补助金-3

2. Sama-Sama Digital – 给予马来西亚土著中小企业高达10,000令吉的补助。

根据 PENJANA 计划,作为对 Exabytes 中小企业数字化补助金,Exabytes 和 Ekuinas 将向马来西亚土著中小企业提供额外 5,000 令吉的补贴(据Ekuinas 的 Iltizam所知),以更有效地帮助中小企业进行数字化发展并降低他们的发展成本。 Sama-Sama Digital 将为每家公司选定的 Exabytes 数字解决方案提供总计10,000 令吉的补助金。

您可以如何发展您的在线业务?

  • 建立和设计您的网站在线商店
  • 通过数字营销在线接触消费者并发掘更多潜在消费者,以增加销售额。
  • 使用产品解决方案提高业务运营和消费者服务效率。

申请资格

  1. 马来西亚土著企业(或者企业51%的股份由马来西亚土著持有)。
  2. 公司至少60%的股份由马来西亚人持有。
  3. 公司已经运营至少一年。
  4. 对于运营至少一年的公司,其年销售额须至少为100,000令吉。
  5. 对于运营超过两年的公司,其连续两年的年销售额须至少为50,000令吉。

有关 Sama-Sama Digital 的详细信息请在此处查看。

Sama-Sama Digital 会在2021年12月31日结束。

您可以申请的 5 项中小企业数字化补助金-4

3. 中小企业数字化配套补助金 – 给予雪兰莪州中小企业,高达5,000令吉

中小企业数字化配套补助金旨在帮助雪兰莪州中小企业在疫情期间仍能实现业务数字化发展。 该补助金将惠及 1,000 家希望实现业务数字化发展的雪兰莪州中小企业。 当中小企业为选定的数字服务解决方案注册时,雪兰莪州政府将为其提供 50% 的配套补助金或最高可达 5,000 令吉的补助金。

5个数字化领域:

  1. 电子商务
  2. 人力资源和工资系统
  3. 云计算
  4. 数字营销
  5. 电销终端和支付网关

申请资格:

  • 根据马来西亚相关法律注册
  • 公司至少51%的股份由马来西亚人持有
  • 公司业务地址或营业地址在雪兰莪州注册
  • 公司年营业额至少为 300,000令吉且不超过 100 万令吉
  • 公司运营须至少一年
  • 每家公司仅限申请一次。 但中小企业可向 Sidec 认可的一家或多家服务供应商申请最多三种数字化服务。
  • 申请将于 2021 年 6 月 15 日中午 12 点截止。

4. eTrade Programme 2.0 – 针对B2B企业高达25,000令吉的B2B可申请补助金。

这是对RMK-11下电子贸易计划的升级,旨在帮助企业通过持续参与到跨境电商平台来加速出口。该计划将继续协助新公司加入到跨境电商平台中来刺激出口。任何跨境电商平台均可获得高达一年5,000令吉的奖励金。同时,对于已经发展电商业务的公司,该计划将提供给每家公司最高20,000 令吉的新奖励金,以帮助它们维持在跨境电商平台活动中的参与度。奖励必须在一年内使用。

财政奖励:

  1. 对于已经加入任何一个或多个跨境电商平台的公司,每个公司可获得一年5,000令吉的补助金。
  2. 对于发展数字营销活动的公司,每个公司可获得一年20,000令吉的补助金。

申请资格:

  • 在 SSM 注册 – 对ROC / ROB / LLP / 在 SKM 注册的合作社开放
  • 马来西亚制造 – 销售马来西亚制造的产品或销售在 MyIPO 注册的马来西亚品牌
  • 马来西亚人持有 – 公司至少 60% 的股份由马来西亚人持有
  • 中小企业– 符合 SMECorp中小企业定义
  • 必须是 MATRADE 成员并已进行出口商准备评估测试 (ERAT)
  • 必须注册 MyExport
  • 仅对制造商/贸易公司开放

针对Onboarding Scheme的附加标准:

  • 公司须已运营至少6个月
  • 此前没有接收过 eTRADE 奖励金

针对Digital Marketing 和 Training Scheme(DMT)的附加标准:

  • 公司须已运营至少一年
  • 电商准备 – 必须一直在进行跨境销售
  • 电商平台运行不少于一年

了解有关eTrade Programme 2.0 的详细信息,请浏览此处

5 个简单步骤开启电商业务:

  1. 取得域名
  2. 建立网站企业电子邮箱帐户
  3. 使网站内容符合SEO要求
  4. 投放广告以吸引更多流量
  5. 优化和提高转化率

这些步骤很简单,方便您操作。 一起来见证销售额和品牌知名度的快速增长吧!让我们与您一起数字化成长!

您可以申请的 5 项中小企业数字化补助金-5

5. 槟州政府奖励金 – 立即获得1,000令吉的槟州商业补助金。

您是否有兴趣或已经在使用 B2B 平台进行在线销售了呢? 槟州政府最近发起了一项倡议,支持中小企业通过 B2B 平台进行数字化交易。为鼓励中小企业在线销售,槟州政府将为其提供 1,000 令吉的补助金。最低的申请标准。此项补助名额有限,仅限于前 1,000 名获得批准的申请。

申请标准

  1. 申请企业必须位于槟州(在槟州注册营业地址)
  2. 必须符合SME Corp.中小企业定义
  3. 已在本地数字平台注册并拥有至少 1 年的往绩记录
  4. Exabytes 是数字平台供应商之一
  5. 获得补助金申请表

拨款条件

  1. 出示收据证明或书面凭证,表明您已在数字平台注册。
  2. 我们将和数字平台进行验证。
  3. Digital Penang 将审核已获得批准的申请。
  4. 批准采取先到先得的方式。 一旦 1,000 份申请获得批准并拨付资金,该项目结束。
  5. 请附上一部分您的银行对账单/银行确认书,以验证您的银行账户名称和号码。
  6. 批准的补助金将由 BPEN 直接转入申请人的银行账户。

BKK Samenta grant 提交截止日期是2021年11月15日,晚上6点。

Sluvi that Helps Reduce Farmers’ Poverty in Borneo

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Sluvi - A Malaysia Social Enterprise that Helps Reduce Farmers’ Poverty in Borneo

The skincare industry is a highly competitive one. With a plethora of products and brands on the market, it has become a saturated market. So, when Sulie set out to create a natural skincare product line, she knew she wanted to do something fundamentally different.

Sulie wanted to create products that not only give back to the people producing and using them but also help reduce farmers’ poverty in Borneo. That’s why she co-founded Sluvi Natural in 2018 with a social enterprise mission in mind.

Fast-forward to today, Sluvi’s business is, well, thriving. The company has helped increase farmers’ income by 300% in the past three years alone.

Tune in as the Founder of Sluvi, Miss Sulie Abell speaks to Exabytes on the challenges she faces when helping the farmers and marketing her natural skincare products.

1. Please tell us about yourself and your entrepreneurship journey as social enterprise.

My name is Sulie Abell, the founder of Sluvi Natural, a Malaysia social enterprise that helps reduce farmers’ poverty in Borneo by planting natural ingredients and creating skincare products with chemicals free.

To be honest I never thought that I would become an entrepreneur one day. As my family members work with the government, there’s not a lot of entrepreneurial background in my family.

Sluvi Natural -Malaysia Social Enterprise - Muhammad Yunus

The reason I want to become a social entrepreneur is that I got inspired by Muhammad Yunus (Read more about his story here) in the first semester of my university day. He is a great man and also a social entrepreneur who does microcredit and microfinance to empower small businesses to qualify for small loans and escape poverty in Bangladesh.

So, after I quit my job, I decided to become a social entrepreneur too, empowering farmers by sourcing ingredients from them and increasing their income.

The reason why I quit my job is that I struggled with chronic eczema when I first started working. During that time, I couldn’t find a single product that I could use safely on my sensitive skin, and my skin got worse day after day.

Every time I go to the office, everybody is staring at my face and not even talking to me. It really degraded me and I got a bit depressed that time.

Eventually, my doctor advised me to try skincare products with natural ingredients. After that, my skin improved significantly.

Sluvi Natural - A Malaysia Social Enterprise that Helps Reduce Farmers’ Poverty in Borneo, Sarawak 2

With painstaking research, I handcrafted my own skincare products using natural ingredients that can be easily sourced from my village – Melugu in Simanggang, Sarawak. From there, I met a bee farmer who revealed that half of Melugu farmers earn less than RM200 per month from their output.

I was shocked and sad when I heard that story, then I started to think about how I could solve farmers’ poverty, and here is how Sluvi Natural was born.

2. What is Sluvi Natural all about?

Sluvi Natural focuses on helping the farmers increase their income and their productivity. Second, obtaining the ingredients directly from the farmers and manufacture in our own factory. Third, managing the whole supply chain.

From there, we not only help the farmers to increase their income but also help their families to have access to better healthcare and education.

At the moment, we are working with four farmers. It’s not a big number, but each of them has quite a number of family members they need to take care of. So now, we are focusing on these four farming families first, and hopefully, we can help more. But still, we need to consider our capacity.

Besides this, most of our beneficiaries are low-income farmers, especially those who have financial difficulties sending their kids to school and provide better healthcare for their families. So now we offer training to widen our horizon and empower the farmers, especially in our neighbourhood and villages to produce more natural ingredients.

Sluvi Natural - A Malaysia Social Enterprise that Helps Reduce Farmers’ Poverty in Borneo, Sarawak 4

Why do we need to provide training to the farmers? During the research, we found out that they did not realise what the natural plants they were planting in the backyard could do for them.

They have the resources but don’t know how to bring in more income until we give them the idea to utilise these resources as ingredients in our products. By having more income through Sluvi, life could be better for them.

Besides, Sluvi also targets B2B and B2C markets and events souvenirs.

After we get the farmers to get onboard with Sluvi, we educate them on what they could do for their output, and now we can see their productivity increase and their income increase by 300% as well.

So in Sluvi, we educate the farmers to be great entrepreneurs, in terms of sustainable farming techniques to mitigate the use of pesticides in their plantation while increasing yield.

So in the future, if they are no longer with Sluvi, they can still move on and make money from what they farm with better knowledge.

Simply said, Sluvi is a platform for B40 farmers to learn how to farm natural ingredients and do business.

3. Please share with us some memorable challenges you’ve faced so far (communicate with farmers, market your products etc), and what did you do to overcome them?

After the social enterprise was up and running, the farmers in my village did not fully join. I tried to spread the news through word of mouth, social media, and phone calls to have the farmers come work with us, but after a month, we didn’t receive a single response.

I believe those farmers didn’t trust how legit my company was. So I decided to go on the ground and meet with the villagers from house to house to explain what Sluvi was all about and what benefits they can get to help their families.

Initially, we realised the farmers actually planted using pesticides. As we want to produce 100% natural ingredients that are chemicals free and focus on the well being of human beings and the environment, pesticides are a big no-no for us.

Even though it’s difficult for the farmers to absorb that kind of knowledge, we took extra effort and time to get the farmers’ mindset aligned with Sluvi.

4. You shared that the previous larger product range did not do well as compared to the current product range. Why was it so? Would you share with us how do you intend to expand the product range in the future?

Back in 2018, we originally launched the business selling 10 products, packaged in just brown ziplock paper bags to accommodate our low capital of RM800.

Initially, we thought that with more variety of products, it would make the customers excited to browse the items on our social media and other eCommerce marketplaces.

But it turned out we had a confusing product line — which products are suitable for what type of skin. Thus we needed extra time and effort to provide explanations on the benefits of a wide range of products.

After 6 months, we realised it was a waste to produce so many products since it cost us more time and money than it gained.

So we decided to cut the product variants to 5 to help both our customers and team to stay focused, and now it’s better in terms of production, time and profit. We are really glad we have done this, in this startup with small capital, we do while we learn, and be as simple as possible.

The other reason was, we want to speed up customers’ decision and purchase flow, and get their feedback and testimonials. This helps us gain the trust of other potential customers.

If there are too many products, it might slow down the customer decision-making process and we need to spend more time on product explanation.

In the future, we will definitely produce more products, but 1 set at a time, to keep our customers focused and maintain our product quality, this is the most important for me.

5. What does your typical workday look like? How do you keep yourself productive?

For my team, 5 days a week, Monday to Wednesday. We focus more on production and visit the farm. Thursday to Friday are more to handling paperwork and meetings. While the weekend will be more on courier delivery arrangement.

We only have around 3 hours of sleep per day during the peak season (Christmas, Hari Raya etc).

For myself, 24 hours is not enough. I usually wake up at 8 am and start working until 5 pm, then take a rest and start work again around 7 pm.

Some people will go for short vacations to take a break, but for myself, whenever I have free time, I rather go to bed to have a long sleep to retain my energy. This is how I reward myself.

6. What is/are the marketing strategies you are using right now? What do you look for in an online business? What were your digitalisation challenges before moving online?

Luckily we are living in the IOT (Internet of Things) era, where most of the knowledge and inspiration could be obtained from Youtube, Google, Facebook, especially when it comes to branding and marketing strategies.

Especially during this pandemic, we leverage our social media (Instagram and Facebook) and eCommerce platforms (Shopee and Poptron).

Sluvi Natural - A Malaysia Social Enterprise that Helps Reduce Farmers’ Poverty in Borneo

> Check out Sluvi Instagram here

The advantages of online business that we can see for the Sluvi is borderless in which people from all over the world can buy our products online.

As long as we promote our products strategically on online platforms, it can really reach the worldwide market, so far our products have been able to reach the US, Australia, India, Singapore, Brunei, Philippines, Indonesia and so on.

At the moment we still stick to the offline method (list our products at in-store pharmacies, retail shops, direct shops, grocery etc) but not that much.

7. Compared to selling your products in in-store pharmacies and retail outlets, how can online platforms/marketplaces help your business?

Initially, before the pandemic, we focused on the art market. After the pandemic, we became aware of how important it is to digitise our businesses.

Meanwhile, our customers kept asking us whether they can pay via eWallets. Initially, we were using the traditional method to sell our products, and have since lost a few of our potential customers.

This was also a wake-up for us that we really need to digitalise our business to accommodate today’s customer behaviours.

After we digitise our business, it really helps a lot and we are able to track where our customers came from, and we save more money such as consignment fees paid to the physical store. But it doesn’t mean we will give up on physical stores. We will go both ways.

As mentioned earlier, before the pandemic, we had no problem selling our products. We fully focused on how to increase the natural ingredients from my villages. Because our production was located in the city, we delivered all the ingredients from the village to the city by ourselves.

We got the farmers to send the ingredients to us by bus, and for other reasons, our sales dropped 30%. So it really pushed us to think outside the box to deal with the current situation.

Before that, whenever we received an order, we ourselves will be the delivery man to send the order to our customer in 1-hour time. However, outside Kuching, will be through courier service.

At the moment we have IG, FB, Shopee, and other eCommerce platforms, as now we are a small team with a small capacity. But we are open to any new ideas that can help us expand our online presence.

It’s challenging for us to catch up with the trend of selling online, but we look forward to growing our online presence in the near future.

8. What did you learn from this pandemic? How does it affect farmers and your business? What’s your biggest takeaway?

It’s really essential to be flexible when doing your business and leverage online tools. Without these powerful tools, any business wouldn’t survive this pandemic, and we can’t imagine if we are not in the IOT era.

Furthermore, with these online tools, now everything is possible. Moreover, most of the tools are free, so, why not give ourselves a shot and take the business online.

9. In your opinion, what types of materials/support are needed by traditional businessmen in order to take their business online? Knowledge and education? Or Money?

Besides financing, I really hope that the government can support digital courses in towns and villages to let them have an opportunity to learn about running a business online.

I really have sympathy for small businesses in the villages as they are not tech or online savvy. I strongly hope the government would do something to educate and support them in terms of digitalisation to get them aligned with society.

Take me as an example, before MCO I didn’t really use any online tools to grow my business. After MCO, I realise how online tools can help our business grow stronger and reach more markets and even go international.

Sluvi Natural - A Malaysia Social Enterprise that Helps Reduce Farmers’ Poverty in Borneo, Sarawak 1 (1)

10. Could you share with us your business plan? What are your future plans for expansion?

In 3 years’ time, we hope to increase our farmers’ income to RM2,000 and above per month, through agricultural training and workshops conducted by the team at Sluvi. Our plan will impact 15 families and educate more Malaysian consumers about the benefits of natural products.

For the long term goal, we want to create a better farming ecosystem in all the villages in Sarawak. Through this project, the farmers can have a sustainable income, improve their farming skills and knowledge, produce quality natural ingredients and create more job opportunities.

Besides, there are a lot more we can do for the villages, such as make it a tourist destination, educate the villages using productive workshops, and other related efforts that can give back to the community and benefit all the people in the village.

In terms of marketing, we are also looking forward to expanding our product range to secure more B2B customers like retailers and distributors which sell our products in big volume.

We are aiming at the hotel and the spa and beauty industry as well.

Financially, we intend to raise RM100k funding to grow our business bigger and improve our company operation, product development, and marketing strategies.

Taking up a bank loan is the worst-case scenario, so we prefer raising the fund by crowdfunding, pitching, grants etc for our social enterprise.

And yes, we are going to have our own website in the future, but now we are quite overwhelmed by almost everything in our social media, eCommerce and partners. It’s difficult for us to take care of other things. We will only consider building our own eCommerce website when we have more funds to expand our capacity.

In Malaysia, we definitely need more risk-takers and innovators who can offer end-to-end support to the micro and small businesses that face challenges in the pandemic.

Thank you to Sulie for sharing this interesting and inspiring story with Exabytes. We wish Sluvi all the best in growing the business online. We hope more farmers from Sarawak (and the whole of Malaysia) will join Sluvi and get out of poverty soon.

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