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Exabytes New Retail

New Retail Malaysia: Omnichannel Retail Managed Services

Exploring a New Omnichannel Solution for Your New Retail Business in Malaysia?

We’ve Got Plan A-Z For You.

Discover why Malaysian Retailers Consider Exabytes New Retail
As their First Choice of Entering New Retail

New Retail SaaS Solution
in Malaysia
10 st

Global Established
retailer brands
> 1000

years of experience in Online and Retail Commerce


With Well-Trained
Local support team

What is Exabytes New Retail Solution?

Exabytes Malaysia New Retail Solution seamlessly merges online and in-store experiences, ensuring a smooth shopping journey for your customers. Whether they're exploring online or making in-store purchases, it all effortlessly integrates with our online to offline retail solution.

This powerful solution not only enhances customer satisfaction but also empowers your business with valuable insights for deeper customer understanding and increased sales.

What is Exabytes New Retail Solution?
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New Retail

The Rise of New Retail in Malaysia

New Retail in Malaysia is more than just a buzzword; it’s a strategic response to the changing consumer behavior observed in recent years.

This approach reimagines the shopping journey, seamlessly integrating diginew retatal and physical platforms to create a unified customer experience.

Reports indicate that Malaysian consumers are increasingly looking for convenience, speed, and personalization, driving retailers to innovate and redefine the traditional shopping paradigm​​.

Why your business needs Exabytes New Retail Solution?

New Retail Store

Disconnected Online and
Offline Experience

Solve the hassle of disjointed customer experiences with Exabytes Malaysia New Retail, offering a seamless transition between online and offline channels for enhanced brand loyalty.

Inefficient Customer Data Management

Handling customer data is a hassle. New Retail solution makes it easier with tools that organize customer info. This helps us understand them better and send messages they care about.

Challenges in Customer
Loyalty Programs

Getting customers to stick around is hard. Exabytes New Retail Malaysia Solution simplifies loyalty programs, making it easier for customers to stay and shop with us.

Lack of Ownership of
Customer Database

Gain control of your customer data with New Retail Solution, ensuring ownership and insights for informed business decisions through powerful marketing tools.

Explore how our New Retail Solution
transforms businesses in Malaysia

Herbal Farmer
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Big Bath
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Successful Businesses that have Transitioned into New Retail

Captain Oat
Lovely Lace

Your Story Worth Being Shared

Exabytes aims to help Malaysian Local Retailers to document their brand story and retail journey through a series of documentaries, podcasts and articles. Meanwhile, Exabytes look towards raising the retailer's awareness of Digital Transformation.

Melody FM

Integrated Your Retail Experiences

Integrate your retail and online experiences seamlessly to provide a personalized shopping journey and enhance customer loyalty.

Boost Retail and Online Sales Simultaneously

Drive revenue growth and expand your customer base by optimizing both retail and online channels with our expert strategies.

Be at the forefront of the Malaysia New Retail trend

Stay ahead of your competitors and capitalize on the emerging New Retail trend by implementing our cutting-edge solutions.

Unified All Platform Into One

Achieve maximum efficiency and gain valuable insights by unifying your retail store, e-commerce platform, mobile app, and customer behavior analysis in a single system.

Malaysia New Retail Membership and Shopping Apps

Customer Loyalty

Membership apps can foster customer loyalty by providing exclusive discounts, rewards, or personalized offers to members. Shopping apps make it convenient for customers to access products and services, encouraging repeat business.

Personalized Experience

Both membership and shopping apps enable retailers to gather customer data, allowing for personalized recommendations and a tailored shopping experience. This personalization can enhance customer satisfaction and engagement.

Brand Visibility

Having dedicated apps increases a retail store's visibility in the digital space. Customers are more likely to engage with a brand that offers a seamless mobile experience through membership and shopping apps.

NRS Membership

Marketing Tools

Commerce Cloud

Set up various digital consumer scenarios quickly, with one-stop synchronized
management for websites, apps, achieving omnichannel scene management.

Retail Assistant

NRS Retail


Expand Your Reach: Reach a Global Audience with Your Webstore

NRS Webstore

Exabytes Malaysia's New Retail Managed Services



Evaluate, recommend, implement solution for your retail business.


Setup and Configuration

Leave the tedious job to us, you just provide relevant data will do.



We will provide training to maximize new retail potential for your business.


System updates

We will perform regular maintenance and updates to ensure worry-free operations.


Security Monitoring

We will handle all monitoring and security issues that may appear.


Bundle services

Take advantage of our one-stop solution with our additional bundle services to complement implementation


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a glance

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Past Events

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Blog &

Explore all the information Related to New Retail.


Your Story is worth telling. Let's join our Retail Hero Family now.

Learn More About Malaysia New Retail Solution

Discover everything you need to know about our New Retail Solution, an omnichannel solution tailored for retail businesses. Our comprehensive guide takes you from zero to one, covering the essentials and best practices for implementing the perfect retail solution for your business.

Retail Industry Insights

Malaysia's Retail Shift: Embracing Omnichannel

Malaysia’s retail sector transforms with omnichannel strategies, blending online and offline to meet changing consumer needs and drive growth.

Retail Innovation and Strategy

Mastering OMO: Malaysia's New Retail Revolution

Malaysia’s OMO strategy fuses digital and physical retail, revolutionizing shopping experiences and setting new benchmarks in consumer interaction

E-Commerce Innovations

New Retail Solutions: Direct Success in D2C Innovations

Explore D2C’s future, connecting brands and consumers through new retail strategies for enhanced engagement and growth.

Revolutionize Your Business:
Drive Success with Exabytes New Retail Solution now!

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    Why Choose

    Your complete All-in-one Business, Cloud, Digital and Ecommerce solutions provider

    SEA's Trusted and Leading Brand

    Known and recognised as Southeast Asia’s leading All-in-one Business, Cloud, Digital and Ecommerce solutions provider, powering over 160,000 customers globally.

    More Than A Web Hosting Provider

    We are your one-stop point for all that your business needs to build an online presence and grow your business to greater heights online.

    The Latest is Here at Exabytes

    We are equipped with the latest digital solutions at all times, that is best-suited for your business performance.

    Proven 100% Client Satisfaction

    We are backed by excellent client confidence and satisfaction, and the products and services we offer carry credibility.



    Get the latest updates!

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    Step 1


    System integration

    Merging online store and offline retail data into a system for cohesive work management.

    Step 2


    Retailer App

    Retailer App is a mobile app that act as a marketing tools that will be used by all the shop assistant to help them understand walk in customer that is already your store member and helping them to buy effectively to increase conversion

    Step 3


    Management reports

    Comprehensive reports to help business strategies decision to increase sales through different channels.

    Step 1



    Easily group and segmentise your customers for better understanding of their purchasing behaviour

    Step 2



    Notify and communicate with your potential customers through App push notifications, SMS, newsletters

    Step 3



    Various report indications to show business operation trends and members growth to help understand business effectiveness

    Step 1



    Receive consistent traffic to retail, online store and mobile app to create a seamless shopping experience for your customers

    Step 2



    Variety of promotions encouraging customer to enjoy cross-platform purchases

    Step 3



    With proven data, you can easily understand the business trend and achieve highest conversion