FAQs

Microsoft 365 is designed to help you achieve more with innovative Office apps, intelligent cloud services, and world-class security.

Dropbox Business allows users to easily share files & access team content from any device. Bring your files and cloud content together with the tools your team wants to use.

Our helpdesk software (Freshdesk) is able to automate ticket assignment, transfer tickets to relevant departments with notes, build our own knowledge base etc. It allows the support team to better understand customers on their recent purchase, technical case and others in one place.

Implementing Freshchat (live chat tool) helps to respond to customer queries instantly. It empowers agents to handle multiple conversations at the same time. Customers are able to get immediate responses without waiting for a long time.

When an agent is offline, Freshchat bot will help to respond to general enquiries. An Artificial Intelligence (AI) – powered Freshchat can learn from user behaviour to better solve their enquiry. You can train the AI bot to handle different situations with personalised solutions.

HelloSign is an e-signature platform for when you need to sign and send a document to someone, or when you need someone else to sign a document for you. You can request for a signature and collect the signed document, all online.

With HelloSign, you do not need to print out documents, fill it out, scan it and email/fax it back. You can do the whole process on your computer paperless.

Lark is a productivity super app for working teams. Lark integrates messaging, video conferencing, schedule management, collaborative documents, cloud storage, email, and workflow applications to provide a seamless collaboration experience on all your devices