Will I get root access to my own VPS server?
Yes. You will have the root access and total control of your own VPS server.
What server virtualization is used on this virtual machine?
Our VPS is powered by Microsoft Hyper-V.
How do I manage my Windows SSD VPS?
You may manage your VPS account via VMUnify Client Control Panel on Exabytes Client Area. Alternatively, you may access your VPS using windows remote desktop connection.
Am I able to upgrade my VPS to higher plans in the future?
Yes. You may upgrade your VPS anytime should the needs arise.
Is backup service provided in SSD VPS?
Free backup service is not provided. You may add on Fully Managed Off Server Backup (R1Soft) during sign up if you require backup service.
- Setup Fee is waived for Quarterly / Semi-Annually / Annually sign up.
- Servers are hosted in Exabytes Data Center.
- Exabytes VPS Plans come with Secure SSL (https) when purchased with control panel (Plesk/cPanel).
- Addons such as MSPControl / R1SoftBackup activation take 1 business working day. If payment is received after 12 noon (GMT+8), addons activation will be completed on the next working day.
- cPanel/WHM configuration for Pro Management Plan users takes 1 business working day.
- Data migration for any plan downgrade incurs technical charge.
- 80% of VPS bandwidth is allocated for Local (Malaysia) access while the remaining 20% is allocated for International access.
- Free backup and restore service is not provided.
- Setup fee is not refundable.
- For enquiries, please contact us.
- You do agree to our terms of service available here.