Hybrid Email Solution

One Domain.
Multiple Email Platforms.

Multiple Email Platforms.
One Company Domain.

email marketing

Exabytes Business Email

Professional mailbox

Hosting

cPanel / Plesk Email

Hosting-based email

Google Workspace

Collaboration suite

Microsoft 365

Productivity suite

Lark Mail

All-in-one workspace

One Business Email.
Your Choice of Productivity Suite.

With Hybrid Email, you choose the platform for each person or team and everyone keeps the same company address.

How Hybrid Email Works

Normally, your whole company is tied to one email platform. With Hybrid Email, you choose a different platform for each person or team.

Keep your domain

Your company domain stays exactly as it is. Customers and suppliers keep emailing the same addresses.

Choose a platform per user

Decide who needs Microsoft 365, Google Workspace, Lark Mail or Business Email — by person, team or role.

We set it all up

Exabytes configures your domain so every employee sends and receives email on their own platform.

A Smarter Way to Manage Your Business Email

Optimise Licensing Costs

Allocate premium licences only to users who need them. Everyone else gets a professional mailbox at a lower cost.

One Domain, Multiple Platforms

Keep the same @yourcompany.com identity across the organisation, whichever platform each person uses.

Flexible for Different Teams

Give each department the email platform that suits its workflow and requirements.

Scale as You Grow

Add or adjust users across different platforms as business requirements change — new hires, new departments, new roles.

Local Expert Support

Exabytes helps with planning, setup, migration and ongoing support where applicable — from a team that understands Malaysian businesses.

Ideal for Malaysian Businesses with Different Email Needs

SMEs & Growing Companies

Get professional tools for key staff without paying suite prices for the whole company.

Directors on M365, team on Business Email

Existing cPanel/Plesk Email Users

Upgrade selected employees to Google Workspace or Microsoft 365. Everyone else stays put.

5 users to Google, 40 stay on cPanel

Teams with Different Requirements

Let each department keep the ecosystem it works best in.

Finance on M365, Sales on Google, Ops on Lark

Cost-conscious IT Managers

Match every licence to a real need and stop paying for unused features.

Premium seats only for power users

Growing Organisations

Add premium users as teams grow, without changing the company domain.

Add Google seats as marketing expands

Exabytes Hybrid Email Solution Comparison

Exabytes Hybrid Email
Google Workspace / M365
Branded domain email
Team Collaboration Tools
Cost Effectiveness
Local Support

Ready to Give Your Business a Professional Email?

A professional branded email with Google or Microsoft collaboration tools all in one bundle










    FAQs

    Exabytes’ Hybrid Email Solution is a custom email configuration that lets your business use multiple email platforms under one domain name. This gives you the flexibility to choose the right platform for each team’s needs while managing costs and maintaining a consistent business email identity.

    Yes. Every user sends and receives email with your company domain, whichever platform they’re on. Customers see one consistent company.

    Because you’re bundling email hosting and the subscription of Google Workspace or M365, partial of your user can be in business email hosting and partial can be in Google Workspace or M365, the effective per-user cost is lower than a standalone subscription.

    Yes. Both Google Workspace and Microsoft 365 provide migration tools to import your existing email history from Gmail, personal Outlook, or other providers. The Exabytes support team can guide you through the migration process so no messages are lost, however there will be a migration fees applies.

    There may be a brief propagation period (usually a few hours) when you update your MX records. During this time, mail will continue to be delivered via your existing routes. To avoid any disruption, we recommend updating MX records during off-peak hours. Please reach out to our Technical Support team to understand further.

    Since email forwarding is configured across multiple email platforms, cancelling or discontinuing any one of the email services may affect the overall email forwarding flow and result in email delivery interruptions.

    To ensure uninterrupted email service, please make sure that all email services are renewed on time and remain active.

    Before cancelling or discontinuing any email service, please consult our Technical Support team to confirm the impact and ensure that your email setup continues to work as expected.

    Switching platforms mid-subscription requires migrating your emails, contacts, and calendar data to the new platform and updating your domain’s MX records. It’s technically possible and the Exabytes team can assist, though we recommend choosing carefully upfront.

    No. Our professional support team will take care for you.

    Yes, you can add users as your needs grow. Please note that annual plans can’t be downgraded or reduced in seats during the subscription term.

    Terms and Conditions

    1. By subscribing to this service, you are agreeing to terms by SmarterMail, Google, Microsoft, Lark and Exabytes.
    2. New sign-up refers to the number of users and plans selected for the first time. Any future change of users or plans is no longer considered a new sign-up.
    3. Customers subscribed to an annual plan are not permitted to downgrade their subscription plan or reduce the number of seats during the active subscription term. Any request for seat reduction or plan downgrade must be submitted at least 30 days prior to the subscription expiry date.
    4. All fees paid are non-refundable. No refunds are issued if you cancel your contract or transfer away from Exabytes before the renewal date.
    5. Failure to renew Google Workspace / Microsoft/ Lark services before the due date can result in account cancellation. All content within the account will be inaccessible and may be permanently deleted by Google / Microsoft / Lark.
    6. You do agree to our terms of service available here.
    7. Exabytes reserves the right to amend any Terms and Conditions without prior notice.

    Why Choose Exabytes

    Your complete AI, Business App, Commerce, Digital & Enterprise solutions provider.

    SEA's Leading AI-Powered Digital Solutions Company

    26+ years. 160,000+ businesses. Southeast Asia's most recognised name in digital infrastructure and AI solutions.

    Not Just Hosting. Your Growth Partner

    We deliver the full stack — infrastructure, apps, commerce, security, and AI — under one roof, with one support team.

    Always Ahead

    We bring the latest in AI, cloud, and digital tools to you — so your business never falls behind.

    Your Success is Our Benchmark

    We measure performance by your outcomes. That's why our clients stay, scale, and refer.

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