World Congress on Innovation & Technology (WCIT) 2022
Technology is undoubtedly the core key to the continued advancement of society and the world. Such essence was greatly captured and translated into one of the world’s most flagship international information and communication technology (ICT) events – World Congress on Innovation & Technology (WCIT) 2022.
Dubbed as the “Olympics of the Global Information, Communications and Technology Industry”, the 26th installment of the premier conference held at Setia SPICE Convention Centre, Penang saw the participation of 4000 delegates including homegrown industry players like Exabytes alongside other forefront visionaries from over 80 countries.
Slated to take place from Sept 13 – 15, the congress themed ‘Connecting and Transforming the World’ was nothing less than a star-studded affair with a lineup of 10 eminent speakers and more than 200 panelists of diverse backgrounds like government agencies and academies addressing relevant subjects and sharing their foresight about technology development.
Among the topics delivered on new innovative technology include NFTs, Smart City development, SpaceTech, Artificial Intelligence, Cybersecurity, 5G, EduTech, Blockchain, HealthTech and Sustainability. The platform also served as an ideal avenue for the participants to exchange notes and get connected.
Delivering the opening speech was Prime Minister Datuk Seri Ismail Sabri Yaakob who thanked the state government for hosting WCIT 2022. Meanwhile, the welcoming speech was addressed by Penang Chief Minister Chow Kon Yeow.
Chief Minister Chow Kon Yeow delivering his welcoming speech.
The congress saw the hall filled to the brim with throngs of participants. There were also numerous booths showcasing the newest technology inventions.
At the event, a steady flow of delegates visited Exabytes’ booth to explore the extensive enterprise digital solutions and services offered. Hosting the delegates were the digital experts and sales team led by marketing assistant vice president Michelle Yap.
Exabytes and delegates sharing and connecting.Exabytes Chief Executive Officer and founder Chan Kee Siak (seated), assistant vice president Michelle Yap (right), digital sales vice president Cheong Peng (third from right) together with our team of sales and digital experts.
Also present at WCIT 2022 was Penang Governor Tun Ahmad Fuzi Abdul Razak.
Cybersecurity is a critical challenge facing global businesses. Relentless focus on the global IT security solutions in enhancing the security features, improving the monitoring and controls over the information systems security is mitigating the risks to a limited extent, but there is a lot needed in the domain.
Malaysia, as a business hub too, is facing cybersecurity issues, threats and challenges. Owing to these, cybersecurity Malaysia has become a very popular buzzword.
Cybersecurity Malaysia is a priority now, as there is an intrinsic need for businesses to be more vigilant on the vulnerabilities leading to malware and another distinct kind of attacks.
The government of Malaysia (GOM) launched the Malaysia Cyber Security Strategy (MCSS) 2020-2024, with a specific budget allocation of around US$434 million to enhance cybersecurity preparedness and for establishing a robust infrastructure for antimalware solutions, and cybersecurity Malaysia.
Five of the key areas or the guiding principles focused in the MCSS are about improving the ICT infrastructure, upgrading the antivirus and antimalware solutions deployments, improving the cybersecurity laws, and empowering innovation in cybersecurity Malaysia and antimalware.
Additionally, the government is keen to attract a talent pool of professionals with cybersecurity backgrounds to work in Malaysian organizations.
Strategic attention to cybersecurity Malaysia that helps leverage regional and international cooperation to protect cyberspace of Malaysia is gaining traction.
Alongside the steadfast rise in the digital enablement of business operations in Malaysia, the cybersecurity challenges too witnessed an exponential rise.
A report by Cyber Security Malaysia indicates that on average around 31 cases of cyber crimes are being reported in Malaysia every day, and there is a need for businesses to ensure adequate security monitoring tools are available and used.
As per a CRI (Cyber Risk Index) report for the second half of 2021 for cybersecurity Malaysia, around 87% of the organizations participating in the survey have encountered one or more cyberattacks in the last year.
The study also highlighted the kind of security challenges being prevalent across the cybersecurity breach in Malaysia, and the need for more effective ICT infrastructure to implement the anti malware system.
Common Cybersecurity Challenges
1. Phishing and Social Engineering
Among the prevalent kind of cybersecurity Malaysia issues, phishing attacks are high.
Phishing attacks are about creating similar kinds of web pages of financial institutions or popular brands, routing the traffic to such sites, stealing identity information, and transaction fraudulence. Robust anti malware solutions are essential in the detection of phishing sites.
Ignorant users unaware of the phishing pages, tend to provide all the confidential information over the site, and it leads to data privacy and security breach.
2. Botnet Attacks
The other common issue facing cybersecurity Malaysia is botnet attacks. Business enterprise servers are targeted by hackers, using the series of node computers, and attack the servers in the disguise as genuine users.
By blocking the server operations with intense attacks, hackers try to take control of the servers using the malware. Thus, deploying robust anti malware solutions to guard the server networks and personal systems is profound.
3. Fileless Attacks
The contemporary range of malware attacks is file-less, and it is induced into the external applications as a built-in, and more often the redundant anti-malware solutions do not recognize or prevent such attacks.
Alongside the increased source of applications being downloaded into the smartphone or other computing devices, the threat of fileless attacks is increasing, and there is a need for a more reliable and 360-degree antivirus protection solution screening such critical threats.
4. Ransomware Attacks
Cybersecurity Malaysia is facing the challenge of ransomware attacks more often than before. Many small and medium-scale business in Malaysia is exposed to this kind of cybersecurity challenges.
The information systems and digital front of the SMBs in Malaysia are vulnerable to such attacks, and there is an imminent need for efficient anti malware solutions monitoring the network of the digital system.
Ransomware is a systematic hacking wherein the hackers target vulnerable systems, breach, and take control of the functioning of the system. Hackers contact the business owners seeking ransom money, to release the information systems.
The threat looms about leaking the confidential or critical information of customers in the public domain, disruption to the business continuity, etc.
5. DDoS Attacks
Technically defined as Distributed Denial of Service attacks are a common global threat and cybersecurity Malaysia is also facing the challenge.
In this kind of attack, the service rendering capabilities of the organizational systems are hampered by the hackers, and the genuine users face hindrance in the session requests to the information systems.
Businesses in Malaysia irrespective of the size of their organization and digital activity must ensure the systems environment is well monitored and controlled to prevent cybersecurity Malaysia challenges.
Focusing on the robust set of antivirus solutions, anti malware tracking systems deployment, and improving the physical security monitoring of systems environment are some of the critical and actionable steps from businesses of Malaysia must focus upon.
To comply with the Personal Data Protection Act (PDPA) of Cybersecurity Malaysia objectives, the Cybersecurity Malaysia and Malaysian Computer Emergency Response Team (MyCERT) a helpline operational service for businesses to reach out and report any kind of security breach, and the institution can help them in addressing the issues.
Prevention is better than cure, and SMBs in Malaysia must focus on proactive steps of preventing cybersecurity challenges. One should focus on choosing the robust kind of antivirus and anti malware tracking solutions which can be used for monitoring the systems environment.
Be it an independent device or the system’s network, choosing the Acronis protection and backup range of contemporary anti malware solutions can lead to improved cybersecurity practices.
Offered as a holistic protection system, easy to be installed in the system’s network, and lite on resources, the quality of services offered by Acronis protection at economically priced subscriptions can be very resourceful for the SMBs in Malaysia.
Reach out to Exabytes Malaysia for knowing more information about Acronis Protection and deploying a superior range of antimalware solutions into your system’s network, and aligning to the objectives of cybersecurity Malaysia.
Keeping track of all the pertinent procedures, frameworks, instruments, and acronyms may be challenging without applications like FreshDesk.
Three crucial terminologies connected to IT assistance that is frequently muddled, misinterpreted or abused among the myriad esoteric IT helpdesk phrases used worldwide are
Service desk or IT service desk
Helpdesk or IT help desk
ITSM IT service management
Big corporations’ extensive adoption of ITIL led to a rise in the use of the phrase “service desk” to describe an organization’s IT helpdesk capabilities.
If you have known the freshdesk support, you know how easy it gets for the service desk.
On the other hand, 23% refer to their assistance centers as “IT help desks.”
What is a Service Desk?
Service desks are described as “the single point of interaction between the service provider and the users” by ITIL.
A typical service desk conducts contact with users in addition to managing problems and service requests.
In other words – A service desk, like a Freshdesk, is a hub for communication where clients of IT help desk providers. These could be staff members or other stakeholders who are trying to seek assistance.
As stated in the ITIL service desk definition, the purpose of a service desk is to provide clients with high-quality service in a timely manner as stated in the ITIL service desk definition.
Applications may take the form of incident resolution or service request fulfilment.
Numerous ITSM (Information Technology Service Management) tasks are frequently included at service desks.
For instance, a service desk often includes ITSM tasks like reporting, self-service, knowledge management, incident management, and service request management.
Additionally, there are frequently close connections between problem- and change-management procedures in Fresh Desk.
An IT service desk offers self-service for clients who wish to handle events swiftly and independently, as well as analytics on the efficiency of the team and the helpdesk tool. It also helps clients with incident resolution or service request management.
Service desk software aim to provide service desk functions with top-notch reliability, service-focused, and customer-centric method of providing assistance from IT to clients.
What is a Helpdesk?
A “helpdesk” is a narrower phrase than a “service desk.”
Instead of concentrating on resolving end-user issues, the IT help desk considers the company’s or enterprise’s demands as a whole and the larger business environment.
A helpdesk, like Fresh Desk, is referred to as “the Single Point of Contact between the Service Provider and the Service Consumer” in ITIL V3.
An IT help desk is “a collection of people who give support and information generally for electronic or computer difficulties.”
The essential term that’s absent in this description is “customer,” which may make it appear at first glance that there is little distinction between helpdesks and service desks.
While an IT help desk’s primary objective is to merely resolve problems, a service desk’s primary objective is to provide service to its clients or users.
In contrast to helpdesks, service desks place a greater focus on client satisfaction and service delivery.
Additionally, service desks handle the broader range of operations that were indicated above, whereas helpdesks are sometimes restricted to a specific ITSM function (particularly issue management or the break-fix process).
IT help desks are thus, in a sense, a subset of service desks.
What is ITSM? (Information Technology Service Management)
IT help desk staff simply manage the end-to-end delivery of IT services to clients through helpdesk service management, often known as ITSM.
This comprises all of the procedures and actions required to plan, produce, present, and provide IT help desk services. The idea that IT should be provided as a service is at the heart of ITSM.
People frequently mistake ITSM for simple IT support or an IT help desk because of their regular interactions with IT.
On the other hand, ITSM teams are in charge of managing every type of office technology, from laptops to servers to mission-critical software programs.
According to ITIL, the most frequently used framework or method for ITSM, ITSM typically comprises many basic processes.
Just a handful of those IT help desk procedures are listed below:
IT asset management
Incident management
Problem management
Change management
Service request management
Knowledge management
The Importance of IT HelpDesk & Service Desk Equipment
The IT helpdesk is a software platform that assists users in resolving issues through a single (or many) point of contact.
Employees and IT team members can use help desks to solve problems, track issues, and seek support with products, services, or procedures.
The correct service desk software like FreshDesk for your firm is essential if your team adopts the IT help desk strategy since it forms the basis of ITSM.
Customers and the IT help desk communicate through the service desk.
Of course, a service desk solution has to have capabilities like knowledge management and reporting, but you also want a helpdesk like FreshDesk that’s simple to use and set up, promotes collaboration, and adapts to your needs.
In this manner, your IT staff can swiftly provide valuable help to the company.
Even if a tech support team adopts the IT help desk method, it’s essential to have a solution that allows you to keep track of issues as they arise and who is handling them.
Your IT helpdesk staff can work more transparently, collaboratively, and effectively with a dedicated helpdesk solution.
Conclusion
The shift from the IT helpdesk to the service desk in vocabulary and practice demonstrates the increasing importance of service and strategy in IT.
Your team requires the proper procedures and equipment in order to transition to the IT helpdesk as a service.
Applications like FreshDesk from FreshWorks are a big help.
At Exabytes – we offer Freshworks Helpdesk for as low as RM69.00/month per agent.
This includes features like email, social ticketing, trend reports, automation and collision detection.
Microsoft Windows is the one operating system billions of people prefer in their personal computers and information systems networks.
Though UNIX and LINUX range of operating systems exist for a long, they are profoundly used in institutional computing solutions.
More of the small-scale businesses having office desktop computers, laptops, and personal computers of people were loaded with Microsoft operating systems and applications.
As contemporary, though MacOs gained popularity, the operating system is limited to only Apple Mac book, and thus, Microsoft has its monopoly in the operating systems environment.
Starting with a limited product range of operating systems and Microsoft Office productivity offerings, today the evolution of Microsoft 365 is a wide transformation in terms of integration of various service and product offerings.
At RM12.99/month for a singleuser, Microsoft 365 provides the best combination of efficient pricing and power packed features together!
Microsoft 365 is the new brand identity established by Microsoft for its range of products and services offered under one umbrella Microsoft 365 apps.
A user signing up with a user account in Microsoft can access a wide range of product offerings including online collaboration tools like video conferencing.
Though there are many like Microsoft Excel available in the current market, users are so used-to and reliant on the seamless options available as part of Microsoft Excel being integrated with Microsoft 365.
Scores of service and product offerings in Microsoft 365 available are intended to make the task easier for the users.
Whereas the challenge is with the range of overlapping services available as Microsoft 365 apps, tend to create confusion among the users.
In simple terms, though there are dozens of applications available in Microsoft 365, there is a minimal number of solutions users know by memory.
Many of the services available in Microsoft 365 apps are not known to common users.
The trend was started by a geek a few years ago by developing a periodic table of services offered by Microsoft 365, Microsoft encourages and continues the updates as Microsoft Periodic Table.
A glance into the infographic of the periodic table reflects on the series of service and product offerings from Microsoft.
The first set of Microsoft periodic tables carved is to detail the range of services and products.
In one snapshot. Following the practice, the contemporary periodic table for Microsoft 365 Apps is presented in the infographic figure above.
The image refers to various products and their attributed usage in the business and works environment.
Depending on the context attribute like the storage solution or people management or data analysis, users can find the series of solutions offered by M365 apps.
Though at times the range of apps is confounding, still quantum of solutions offered by Microsoft 365, is phenomenal.
Some of the most commonly used Microsoft 365 apps include:
Microsoft Word – a word processing application used for creating, editing, and formatting documents.
Microsoft Excel – a spreadsheet application used for organizing, analyzing, and visualizing data in the form of tables and charts.
Microsoft PowerPoint – a presentation application used for creating slideshows and delivering visual presentations.
Microsoft Outlook – an email and calendar application used for managing emails, scheduling appointments, and organizing tasks.
Microsoft OneNote – a digital note-taking application used for capturing and organizing notes, ideas, and information in a digital format.
Microsoft Teams – a collaboration and communication application used for team messaging, video calls, and file sharing.
Microsoft SharePoint – a document management and collaboration platform used for creating and managing websites, intranets, and shared workspaces.
Microsoft OneDrive – a cloud storage service used for storing and syncing files across devices, and sharing files with others.
Microsoft Planner – a task management application used for creating and assigning tasks, setting deadlines, and tracking progress.
Microsoft Forms – a survey and form creation application used for collecting data and feedback from users.
Microsoft Power Automate – a workflow automation application used for creating automated tasks and processes.
Microsoft Power BI – a business intelligence and data visualization application used for analyzing and visualizing data in interactive dashboards and reports.
Microsoft Access – a database management application used for creating and managing databases for organizing and analyzing data.
Microsoft Publisher – a desktop publishing application used for creating professional-quality publications such as brochures, flyers, and newsletters.
List of improvements in the new Microsoft 365 periodic table
The layout is phenomenally improved to improve the user’s navigation experience. Tactically, the entire table is rebuilt to focus on the user’s experience and ease of knowing the various product offerings.
As a product suite, Microsoft 365 has a wide range of solutions, and more often the question is about “what tools can be useful for this scenario”. The new periodic table is created with a focus on context-based guidance wherein the M365 apps can be used for getting a task or the process executed. The wizard available in the periodic table of Microsoft 365 Apps URL offers a choice to choose the right apps according to the need.
Personalized Table as a feature is another advantage of the new periodic table of Microsoft 365 apps. For instance, the personal requirements users can filter the apps that are more specific to enterprise editions, and the ones that are not required for small-scale businesses using the Microsoft 365 apps. Thus, the new personalized table option helps the users in filtering the app context and accordingly has personalized inputs of the periodic table of M365.Just by logging into the Microsoft account, the periodic table highlights the apps integral to the license subscription and grey out the others.This helps users in understanding the availability and accessibility to the specific range of Microsoft 365 apps they can use.
With a table-based Applications Launch, it becomes easy to improvise and deploy new-age apps using M365 service. The table can be used as a home page, and it can simply replace the need for Microsoft 365 apps waffle again. It is paramount for the users to understand the series of service offerings available from a service provider.
Over time, Microsoft 365 has launched many of its contemporary applications that benefit the users in office management, data storage, team management, virtual meetings, and cloud-based access to the admin controls, etc.
The innovative approach of using the periodic table technique to define the product and service range, focused attempt from stakeholders to use the model for offering insights into context-based app detailing among the Microsoft 365 is an elating user experience.
The quick glimpse system developed for M365 apps is impeccable, and it is certainly a value proposition for users trying to explore the range of service offerings from Microsoft 365.
With more launches expected from Microsoft 365 and the seamless integration possible among the existing services, it is pragmatic that SMBs of Malaysia can have more seamless integration of the Microsoft 365 apps.
Companies aspiring to improve operational efficiency and productivity among the digital front of the business, can make use of the M365 Periodic Table to do so.
VPS (Virtual Private Server) is a more efficient and contemporary range solution that can support economies of scale in managing IT infrastructure.
The demand for VPS hosting could be attributed to the increasing websites web applications, and the flexible range of hosting options available for hosting the websites at a reasonable price.
Also, the features and functionality offered are like managing the applications over dedicated servers.
Professionals in the industry recommend VPS solutions for SMBs (Small and Medium Businesses), as few optimization techniques adapted in both Windows VPS hosting or Linux-based VPS hosting can improve the overall performance and deliver higher operational quality.
Some of the key benefits envisaged from the systematic implementation of VPS optimizations are improved speed and efficiency, reliability in managing the processes, and delivering a significant user experience.
Exabytes Malaysia offers VPS hosting based on High-Performance Hexa Core Intel Xeon Processor servers.
These are known for their Lightning Fast setup and come with 1 TB Monthly data transfer.
The performance of a VPS irrespective of its hosting as Windows VPS or Linux-based VPS hosting depends on how the service provider is managing the server network, combined with the optimization elements used for improving the performance.
Some of the ways and means of improving the VPS performance on Window VPS hosting or Linux-based VPS hosting are:
1. CDN (Content Delivery Network) Application
Data delivery from one location takes time, and thus, when the users are trying to load a website, the content loading often takes time.
The idle time for loading the website depends on how close or far away the users are accessing the site from its VPS location.
However, deploying the content delivery networkkeeps the static data of the website over distinct servers globally, and when the users click on the URL of a specific site, the content is quickly loaded from the nearest server location.
Despite that dynamic data still needs to be relayed from the actual VPS location, the process can be faster through CDN usage, as partial data relay from the main VPS hosting, and the other static data gets loaded from the other servers.
This phenomenon is possible both in the case of Windows VPS hosting and Linux-based VPS hosting.
2. SSD (Solid State Drives)
When the service provides in the cloud computing environment uses the SSD, it can help in improving the overall performance from the internal quarters, and it can help in improving the speeds with which the data transaction takes place.
In any performance improvements to the Windows VPS hosting or Linux Based VPS hosting, fundamentally focusing on the Apache settings is essential.
In the absence of an appropriate range of Apache settings, the system might consume higher volumes of network resources over the VPS environment.
Some of the key areas wherein the changes can lead to improved performance are KeepAlive, MaxClients, MaxRequestsPerChild, and StartServers.
Depending on the requirements, and the essential developments planned, server admins need to focus on the controls and have the settings revised appropriately.
4. Benefiting from Cache Techniques
The cache is a popular technique used for reducing the time consumption in loading websites, and the technique can be used as-is in both the Windows VPS hosting or Linux-based VPS server environment too.
Repeated queries for static files could be a strain on the VPS server could be increasing the load factor, and thus, the cache can be resourceful in loading the static files from the RAM in the user systems.
Such an approach can reduce the demands on the VPS hosting servers and enable efficient handling of the VPS server resources.
5. MySQL version updates
Ensuring that Windows VPS hosting and Linux-based VPS hosting servers have the latest version of MySQL updates can lead to safer and improved performance.
For instance, MySQL version 5.1 and its earlier versions are not recommended and using the latest versions like 5.5 or 5.6 can lead to optimum performance of best managed VPS hosting.
6. Effective Content Management
Data exchanged between the server and node systems plays a vital part in the performance.
With a wide range of free internet tools available to check the website content, any enhancements essential for the web content should be considered by the organization.
Tools like PageSpeed Insights, WebPageTest.org or other such page speed testing tools can be highly resourceful in identifying the performance metrics for improvement.
When the internal teams can periodically analyze the page speeds tested under distinct criteria, the optimization can take place both at back-end server settings and the front-end website setup in a VPS hosting environment.
While the above-mentioned solutions are in common for both Windows VPS hosting and Linux-based VPS hosting, the following are specific to the OS.
7. Windows Operating System Updates
More often, the servers are not updated with relevant updates or the latest versions available for the OS.
In the Windows operating systems environment, Microsoft periodically releases updates for its OS with security patch improvements, addressing the bugs if any in earlier versions.
For a VPS to deliver optimal performance, it is paramount that the servers have updated OS alongside managing the firewall systems and network process optimization.
8. VPS Performance Optimization in Linux Environment
CentOS distribution of Linux is a more prevalent distribution in the current VPS environment, and it is seen as highly resourceful for Community Enterprise operating system.
Using custom performance tuning using distinct tools, optimization of applications, and database servers, the admin supports it to replace distinct settings according to the system usage.
Optimization using Tuned profiles in Linux-based VPS hosting is targeted to
Performance-boosting profiles
Power-saving profiles
Periodical assessment of the VPS hosting performance and identifying the scope for improvements is essential to achieve an optimal outcome for the websites hosted over the Windows VPS hosting or Linux-based VPS hosting solutions.
Choosing the best managed VPS hosting service provider can assist the developments of optimized of Windows VPS hosting or Linux based VPS hosting.
Exabytes Malaysia offers Linux based VPS Hosting plans starting at RM23.90/month and Windows SSD VPS at RM45/month with a minimum of 40 GB SSD disk space.
Digital enablement of businesses in Malaysia has led to a paradigm shift in their development.
Post pandemic, there are many businesses in Malaysia considering e-business set-up in various scales.
While some businesses are focusing on having a proper website and using the subscribed licenses for managing the office tools and solutions, there are many businesses opening the e-business set-up like developing online stores, e-transaction systems wherein the customers transact their data, financial transactions over online systems.
With increasing demand for digital enablement, the scope of hosting the applications over severs comes into account.
Among the fundamental questions related to hosting the applications or websites is about choosing the home server or the cloud server.
There is significant difference between both home server and the cloud sever models.
Both home servers and the cloud servers have its own merits and demerits in terms of hosting services.
Home Servers are like the customized and configured physical server set-up in an office premises, and the business websites or the web applications be hosted on such servers.
On the other hand, the cloud servers are about a remotely hosted server managed by third party service providers, and the businesses use the shared spaces in the remote server to host the respective business applications.
Cloud hosting using different models of cloud servers is gaining momentum as there are scores of benefits and advantages.
Large-scale businesses having very confidential information and necessity for large scale transactions managed secured are considering the home server models.
Let us explore the differences of how home server is different to the cloud server and the merits if any to consider cloud hosting as a potential solution for small businesses in Malaysia.
ICT Systems Infrastructure
Information and Communication Systems infrastructure essential for hosting the web applications is huge and in the case of the home servers, deploying such robust ICT infrastructure is a huge capital expenditure.
Setting up the home server alone do not address the requirement. There are additional factors like licensed operating systems, network bandwidth requirement for data processing, security solutions like antivirus, firewall security installations etc.
Also, there is need for manpower resources to regularly monitor the home servers and ensure maintenance as part of the business continuity process.
In the cloud server models, the physical servers are part of a large data center or a small service provider offering the cloud-based server infrastructure used for cloud hosting.
Unlike home servers where an application is hosted in one server, the cloud hosting is about deploying the applications across various geographical location servers.
Multiple clients are provided the requisite space in server for cloud hosting, and the service costs are distributed among the clients sharing the servers.
Thus, the cost of deployment in cloud servers are limited to the operational costs which increases their affordability.
Conversely, a home server scenario has both the capital expenditure and the operational costs incurred.
Resources Management
Optimal utilization of the resources and lean management approaches always has significant importance.
In the home server scenario, the scope for using the server to its optimal capacity is impractical unless there are too many complex business applications hosted.
In simple terms, majority of the case scenarios encounter under utilization of the server capacity, despite the operational costs for managing the home servers be certain to great extent.
Such conventional deployments will have under used capacities, and high costs of operations, with limited capabilities.
For instance, when users from far way locations must access the web systems of a business, there is imminent delay in processing the request loading and inherent lag in the process.
Typically, a cloud service provider would have multiple servers deployed in various geographical locations.
All the client’s applications are deployed across servers to ensure redundancy and maximum uptime.
Upon a user trying a request to the web system of a client, the cloud server which is deployed nearby to the request location shall cater the service. This leads to quicker loading of the service pages, and ease of transactions.
Also, a cloud service provider hosts multiple applications of different customers and provided managed cloud services.
This relieves businesses from the hassle of looking after technical support and other operational tasks.
Technically, the businesses use the limited space required to launch their application systems, and only pay for the server space and services used.
Eventually in the shared resources scenario, the cost of managing the cloud hosting for respective applications is low.
Scalability and Flexibility
In home server deployments, the scope for scalability and flexibility is possible, but requires more capital expenditure in managing the requirement.
As the systems capability is fixed and if there is need for more server space, the server capability needs to be extended.
In case of temporary scaling the requirement, additional infrastructure costs can be overload on businesses.
In the cloud hosting solutions, the cloud service providers manage wide range of server segments, and in general they offer flexibility in scaling the resource requirements on a real-time basis too.
The services can be elastic in terms of deploying the applications in more servers to handle the traffic or increase the temporary storage space or the storage drive requirements flexible.
The key advantage of the cloud hosting approach is to pay only for the additional space consumed and not for the whole infrastructure.
Reliability
The other key advantage of cloud hosting from reputed cloud service providers is about increased scope of reliability.
As a part of the service level agreements, the reliability in terms of maximum uptime assurance is offered by the cloud service providers.
With home servers, any kind of interruption to server management can hamper the services offered to the customers.
In cloud systems, even if one server fails, the traffic is routed to the alternate servers, and it can help in effective management.
In the cloud hosting, there are distinct kind of cloud service options like private cloud, public cloud, and hybrid cloud models.
SMBs in Malaysia can be assisted by the cloud service provider Exabytes, in choosing the right and appropriate fit cloud hosting models.
Contact Exabytes Malaysia now for a detailed discussion and some attractive promotional offers!
Profound penetration of smartphones, cloud solutions offering a real-time update of data in the applications, and real-time viewing of schedule updates across the computing devices because of sync in the data is a boon for millions of users.
For instance, if one uses the Google Calendar for making notes of an event; using a smartphone, the same event schedule can be seen over the Gmail account in the web browser or other devices wherein the same google account is signed in.
While there are hundreds of applications offering digital calendar schedule services, the popular and the one among the most preferred digital calendars is Google Calendar.
There are scores of benefits and phenomenal features in Google Calendars which are not explored by many of the users.
Following are some of the intrinsic features integral to the Google Calendar product and service offerings.
MY calendars
The option of creating a specific calendar for each work routine, personal time, and different groups is a reality in the case of Google Calendars.
In addition to the specific calendar, even the general calendar can be followed.
The benefit of My calendars is to have different schedules classified and share the Google Calendars among the groups both in family and at work.
For instance, one calendar can be for the marketing department meetings of the business, and it can be shared among all the members of the marketing team in the company.
As well, people living in a community can be part of the other group, and each other can view the availability of the other members.
Irrespective of the group calendar sharing, organizing the schedules for self, can lead to a more structured way of functioning and improved productivity terms.
“Find a Time” or “Suggested Times”
The other lesser-known feature, but a more effective one in Google Calendar is the “Find a Time” or “Suggested Times”.
Both these functions perform a critical task of identifying the best possible time for all the members essential to be part of a schedule.
Once the group of invitees to a meeting is added to an event, the “suggested times” feature in google calendar can automatically suggest a feasible time option wherein the invitees can come together for the meeting.
Similarly, in the case of the “Find a Time”, it helps display the calendar schedule of all the members in the invite list together on one screen, and the host can view the convenient times for scheduling a meeting and send invites over the Google Calendar.
Sync Schedules across platforms
Some users have the habit of using different devices across the platforms and making notes of meetings on their respective computing devices.
Google Calendar offers the scope of seamless integration of the meetings list across multiple OS platforms.
With a simple integration wizard, the google calendar can be synchronized with other devices too, and the google reminders can be useful for reminding about all schedules.
For instance, people using windows desktop calendar, iPhone calendar, and Google accounts at Google workspace can integrate all there into one calendar format and have notifications received as Google reminders for the meeting or event schedules.
It is the prerogative of the users to choose whether they prefer to keep their schedule or a piece of specific schedule information open to the group and public view.
If the preferences are about not disclosing some meetings to the group, the google calendar has the scope for hiding the event details from the public eye.
Only the person accessing the specific google account can view the schedule.
Add More Information to the Schedule
Every schedule has some information added to the time and date of the meeting. These could be information about the agenda of the meeting, keynotes, or file attachments important for the schedule, meeting location, etc.
Adding up such details for the meeting schedule can help the users manage their time and plan things more efficiently in Google reminders.
Also, there are features wherein the meeting or the event invites be shared with the other people as guests participating in the event and seek their RSVP confirmation to participate in the meeting.
Add Google Meet
Virtual meetings have become the norm, and everyday thousands of large and small group meetings are being scheduled on the virtual meeting solutions.
Google Meet is one of the top-rated virtual meeting solutions available, wherein the users can schedule a meeting as a free offering from Google.
The meeting can be pre-scheduled and the link for the meeting can be shared with the invitees using the URL shared in any of the digital communication.
Google Calendar link can be used by the invitees to join the meeting. The meetings can be secured wherein the host can have the right for admitting the people into the meeting.
Email Event Guests
A online virtual meeting invite can be shared with the internal users’ groups within Google Workspace or with the external members too using Google Calendars.
Once the invitees confirm their participation thru RSVP, there can be notified to the respective host of the participation.
Event Notification Time
Source from: https://www.calendar.com/
One of the key challenges in the schedules is the chance of missing the schedule. Thus, Google Calendar has the potential system of customized reminders wherein for every schedule, google can trigger an earlier notification for the upcoming schedule.
Working hours settings
For the auto-schedule of meetings by the groups, the chances of meetings overflowing into non-working hours or other scheduled times are vey real.
Thus, the working hour’s settings can be customized in the Google Calendar enabling seamless integration of calendars and avoiding overlapping conditions.
This feature supports keeping specific times of day on the calendar and sharing the times among the public group or a private calendar link, wherein people can click the link and have their meetings scheduled at the given time slots.
In the enterprise edition of Google Workspace, the user group has more collaborative features and solutions.
Other general features integral to the Google Calendar set-up are the Google Desktop Calendar, custom views, calendar time settings, keyboard shortcuts, and default duration settings.
Using such comprehensive solutions in the Google Calendar can be highly resourceful and productive for the users.
Reach out to Exabytes team to know more about the Google Workspace features in google calendar.
A digital signature is also a form of e-signature offering more security and is affirmative in comparison to the conventional e signature.
Digital signatures relies on the public key infrastructure having encryption standards, and the signature links a fingerprint of the document to a user identity.
In the cases of transacting secure documents between parties, the usage of the digital signature is a pragmatic approach.
Digital signature preference usage for critical documents is increasing over a period and is considered more authentic than e-signature.
As the documents signed with a digital signature link the fingerprint of the document to a user identity, it is permanently embedded into the respective document.
Any tampering with the respective signature in the document is shown as tamper evidence. Digital signatures in Malaysia as a buzzword is gaining prominence, as its legality is evident from the approvals and acceptance among the official communication practices.
International standards of security practices followed by the trust certificate providers across the world and in Malaysia enables the digital signature Malaysia as one of the authenticated and secured signs over a document.
What is Electronic Signature
With the growth in ecommerce business and digital transformation taking place rapidly, an electronic signature has become a popular solution due to the simplicity it offers.
It enables users to sign documents online with a click of a mouse, using the handwritten signature onto a document.
While the ease of using the electronic signature is undeniable, the validity of the e-signatures in certain conditions becomes a gray area of legality.
E signature do not have any secure coding or encryption integral to the e-signature, unlike digital signatures.
The time and identity stamping takes place in the digital signature using the technology, and such stamp working as a permanent record is not an available option in an e signature.
Technically, an e signature is an image placed on the document, and any tampering with the document can’t be regulated.
The other drawback in the case of e signature is the need for verification with the vendor about any tampering in the document.
In the instances of changing the vendor, the information signatures stored on the vendor’s server shall be lost.
Knowing the differences between an e signature and a digital signature is not sufficient to understand the legality of digital signature Malaysia and validity of e signature Malaysia as per the Electronic Commerce Act (ECA) 2006.
Paperless document agreements are pragmatic for businesses in Malaysia, and it is encouraged for scores of benefits like being environmentally friendly, ease of processing the documentation, and security.
However, a user needs to be careful about the legal implications of using a digital signature or electronic signature Malaysia.
Both the electronic signature and the digital signature have different legal pursual under Malaysian laws.
The following are some insights into how the respective digital signature and e-signature can be a potential and legal validity for distinct kinds of documents.
Electronic Signature Legal Validity
As per the ECA norms, even a text message from a system or a phone can be seen as an e signature of a resource.
Sources or occasions wherein the e-signatures aka e signature are considered legally valid are
HR documents constituting employment contracts, terms and conditions documents, and onboarding documents.
Organizational internal documents used for internal consumption in a business environment
Commercial real estate documents like lease agreements, sales, and purchase contracts.
Minutes of meetings in a business, and resolution passage (subject to the company’s constitution)
E signature in Malaysia do not have legal validity in the documents like Power of Attorney, Wills, Trust documents, Negotiable instruments related documents, bills of exchange, promissory notes, and other sets of documents like statutory declarations, etc.
Digital SignatureLegal Validity
Digital signature Malaysia meeting the DSA’s validity criteria qualify as legally binding in Malaysia and in the instances of law mandating handwritten signature or thumbprint affixture, a digital signature can be used.
Like the electronic signature, even in the case of digital signatures, the validity is not legal in the case of Power of Attorney, Wills, Codicils, Trusts, bills of exchange, promissory notes, and other negotiable instruments.
Digital signatures are not legally valid over any instrument dealing in properties under Malaysian National Land Code, and the Statutory Declarations.
Licensed certification authorities authorized to issue digital signatures in Malaysia are available in the public domain, and currently, there are no foreign certification authorities recognized in digital signature Malaysia.
Digital signatures used in the documents must be from the Malaysian government-authorized certified list of service providers for digital signatures in Malaysia.
For SMBs of Malaysia, focusing on digital enablement, and moving the business operations more into the digital front, adapting to the emerging trends like paperless documents, digital signatures, and e signature is paramount.
However, digital signatures should be handled securely to prevent any misuse of the signatures. Thus, securely managing access to digital signatures is essential.
Choosing the right vendors for digital signatures and ensuring that all the internal stakeholders of the business adapt to the digital and e signature can lead to the sustainable digital transformation of businesses in Malaysia.
Exabytes provides “Dropbox Sign (formerly HelloSign)” – legally binding electronic signatures as part of its wide range of digital solutions. With features including bank level security, it aids paperless workflow and saves cost.
For more information, and assistance in managing the e signature or digital signature for the teams, reach out to Exabytes.
Produk halal serta perkhidmatan berasaskan prinsip syariah dalam pasaran kian berkembang sejajar dengan pertubuhan industri halal global, yang diunjurkan mencecah RM10 trilion.
Tambahan pula, Perdana Menteri Datuk Seri Ismail Sabri Yaakob dalam ucapan perasmian Pameran Halal Antarabangsa Malaysia Ke-18 telah menyebut bahawa terdapat lebih 8,000 syarikat tempatan telah diiktiraf halal dan 20 peratus daripada jumlah itu merupakan syarikat pengeksport.
” Industri halal diramal akan berkembang daripada RM8.8 trilion kepada RM14 trilion menjelang tahun 2028.”
Kedudukan geografi Malaysia yang strategik telah menjadikannya destinasi ideal bagi pelaburan halal.
Lokasi pusat Malaysia di Asia juga meletakkannya sebagai platform perdagangan yang ideal, menarik pemain halal global dan memudahkan perdagangan halal.
Industri halal telah menyumbang sejumlah RM9.7 bilion kepada Keluaran Dalam Negara Kasar (KDNK) negara.
Berminat untuk meningkatkan pengetahuan dalam industri halal bagi menambah baik nilai terhadap produk serta meningkatkan hasil jualan perniagaan B2B anda?
Jom sertai Kursus kami secara atas talian (online) anjuran bersama dengan Serunai Halal COE™️ seperti butiran berikut:
Terokai Industri Eksport Halal Yang Bernilai RM 10 Trillion
📅 22 Sep 2022
🕓 10am-12.30pm
🚩 Zoom
Link:
Dengan menyertai kursus ini, anda berpeluang untuk mengetahui perbezaan antara kategori produk halal yang berkaitan dalam industri Halal dan juga dapat meningkatkan kefahaman berkenaan syarat-syarat umum untuk permohonan pensijilan halal.
Latar Belakang Speaker
Alyia Nurdina
Alyia Nurdina merupakan salah seorang jurulatih daripada Serunai Halal COE™️ yang berpengalaman di industri Halal, terutamanya dalam bidang makanan dan minuman.
Beliau berpengetahuan dan berpengalaman tentang bidang makanan dan minuman dan mampu memberi nasihat professional tentang isu-isu yang berkaitan dengan kriteria Sijil Halal, premis pembuatan dan makanan, jaminan sistem Halal, dan pengauditan Halal.
Malek Muhammad Nafiz bin Anwar
Malek Muhammad Nafiz bin Anwar berpengalaman selama 5 tahun dengan pelbagai syarikat termasuk industri Halal sebelum beliau menyertai Exabytes sebagai Perunding Pemasaran Digital.
Hasil dari pengalaman kariernya, beliau telah menguasai kemahiran jualan yang berkesan bagi pasaran B2C dan B2B.
Kini, beliau bersama-sama dengan Exabytes berusaha untuk membantu pemilik perniagaan membuat jualan secara eksport dan meningkatkan hasil jualan perniagaan.
