商務解決方案
提升品牌全通路業績動能
全面提升品牌全通路業績，突破虛實整合的成長挑戰。靈活整合實體與電商系統，應對多元場景需求。幫助品牌優化營運效率，打造高效零售管理，推動業務成長。
- AI 賦能提升經營成效
- 透過組合式商務快速擴充
- 專屬官網與 App 佈建多元消費場景
- OMO 驅動品牌全通路成長
- 個人化行銷與專屬優惠
- 網紅、團購社群行銷提升轉換
- 多元導購活動提升會員回購
- 全通路庫存與訂單管理
- 國際資安認證與完整防護
*部分来自马来西亚、台湾、香港及新加坡的 91APP 客户。
各品牌及市场对 91APP 的使用情况有所不同。
提升品牌全通路業績動能
全面提升品牌全通路業績，突破虛實整合的成長挑戰。靈活整合實體與電商系統，應對多元場景需求。幫助品牌優化營運效率，打造高效零售管理，推動業務成長。
數據驅動高價值流量獲取
以數據驅動高價值流量，透過零售 AI 精準鎖定目標客群，提升品牌曝光與銷量。大規模個人化行銷，實現更高轉換率，同時增強顧客互動與會員黏著度，有效推動業績增長。
零售數據驅動媒體行銷 為品牌打造最佳媒體組合
Exabytes 新零售以獨特的數據軍火庫、零售顧問經驗出發， 提供最理想的行銷解決方案，整合線上廣告、內容行銷及多元推廣管道，讓品牌精準觸及客群。廣告投放與數據策略無縫銜接，協助品牌持續優化行銷效果，達成最佳投資報酬率與業績增幅。
线上销售增长 38.6%，订单量同比增长 101.7%，得益于整合电商、会员与零售体验的一体化策略。
跨渠道会员消费金额高出 2.14 倍，下单次数高出 1.87 倍，积分兑换券的兑换率更达到 84.4%。
会员增长达 5.60%，会员总数突破 100,000 人，贡献了 17.23% 的整体销售额。
电子商务收入从不到 40% 增长至超过 70%，应用转化率提升了 4 倍，AOV 提高了 14%。
新增 170,000 名会员，D2C 增长超过 300%，应用转化率提升了 10 倍。
交易金额增长 8%，平均订单价值（AOV）增长 26%。
OMO 会员的人均消费比单渠道客户高出近 3 倍。
会员贡献率上升 20%，人均消费增长 13%，电子商务收入跃升 420%。
77% 的 PUMA 会员使用了应用程序，推动了 56% 的电子商务销售，转化率提高了 2.1 倍。
他们的应用程序转化率提高了 2.5 倍，整体增长 8%。
*91APP 客户遍布马来西亚与台湾
Consumers do not experience brands through separate channels. They experience one continuous journey. A customer may discover a campaign online, engage with the brand at a physical event and purchase later through a web store, app or retail outlet. Yet for many retailers, these interactions remain disconnected, limiting the long-term value of campaign engagement.
Exabytes Commerce was glad to be part of MRA Retail Conference 2026, held on 24–25 June 2026 at M World Hotel. The event brought together retailers, brand owners, business leaders, and industry professionals to explore new opportunities in retail, digital commerce, customer engagement, and omnichannel growth.
𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 were the key focus as Exabytes Commerce participated in the 𝐄.𝐀.𝐆.𝐋.𝐄 𝐆𝐨𝐥𝐝𝐞𝐧 𝐇𝐨𝐮𝐫 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐄𝐯𝐞𝐧𝐭 on 𝐅𝐫𝐢𝐝𝐚𝐲, 𝟏𝟗 𝐉𝐮𝐧𝐞 𝟐𝟎𝟐𝟔, connecting with business leaders, corporate partners, and industry professionals through a focused networking session.
Malaysia’s Retail & Digital Economy Is Accelerating Malaysia’s retail and digital economy continues to expand, creating both opportunity and complexity for retailers.
Retail digital transformation has become one of the most important priorities for modern retailers. As customer expectations evolve and shopping journeys increasingly move between online and physical channels, retailers must rethink how they operate, engage customers, and deliver value.
The end of the year is filled with mega sales and discounts, bringing a rush of shoppers both online and offline. While these sales spikes are exciting and boost short-term revenue, the real challenge for retailers isn’t just getting customers to buy once — it’s keeping them loyal for life.
在 2025 年经营零售业务意味着你需要“无处不在”——无论是实体店、网店、Shopee、Lazada、TikTok，甚至直播平台，只要你使用的工具和平台互不联通，那么你可能会面临：
Running a retail business in 2025 means being everywhere — your store, website, Shopee, Lazada, TikTok, app and even livestreams. But if all your tools and platforms don’t talk to each other, you’re left dealing with:
Top Headaches for Malaysian Retailers in 2025: 1. Online orders are booming, but your physical store feels like a freezer—zero footfall. 2. Social ads burn your budget, but customers just scroll by. 3. Staff complains, “Boss, stock’s not syncing—I updated until my brain is fried!” 4. Your platforms, apps, marketplaces, POS… are speaking different alien languages. End result? Time wasted, lost sales, messy inventory, and frustrated customers.
今年最hot的零售商烦恼排行榜： 网店订单多到爆，实体店却像“冷气图书馆”——没人逛。 IG广告烧到天灵盖，客户却“看了不买”。 员工说： “老板，stock哪里对不上，我update到头昏！” 平台、App、商城、POS，各走各路，系统像天书，搞到你头昏眼花！
我们的奖项
凭借卓越的全渠道营销成效荣获认可。此奖项体现了我们致力于整合线上与线下渠道，为品牌与消费者打造更具价值且一致的全渠道体验。
获取您的商店全渠道潜力评估。
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虚实整合交易资料，串联跨装置品牌门市资讯与线上资讯灵活应用。
店员帮手协助店员了解顾客、贴心服务、转化销售，催动业绩奖励。
图像、报表掌握前线动态，了解门市业绩，一键进行营运优化，超前部署。
快速圈选会员行为属性并进行分群沟通，独家 NAPL 模型一键找出高贡献客群。
最佳化会员通知机制，直接透过 App 推播、SMS、eDM 及广告投放，有效沟通潜在客户。
各项会员关键指标，掌握营运趋势，全盘彙整会员成长数字，有效掌握营运成效。
拖移模组佈置特色官网与 APP、完整的金物流与订单管理后台，轻鬆创造迅捷的线上购物体验。
强劲的促购引擎与多元优惠券种，轻松跨越成交的最后一哩路。
营运趋势报表与多达 20 种数据统计报表供您做日常数据分析，快速掌握业绩成长关键。
