Support Assistance

Exabytes Support Terms and Conditions

Upon accepting Exabytes terms/ disclaimers as set out in the email, we will contact you within 1 business day from our receipt of your response to make an appointment with you for a remote session.

Exabytes Support Terms And Conditions

Download Walk-in Technical Support TNC

Walk-in support is only available during working hour: 9.00am – 4.00pm MYT (MON – FRI)

Download Remote Support TNC
Remote support is only available during working hour: 9.00am – 5.00pm MYT (MON – FRI)

If you are a participant to Exabytes Reseller Program based on Exabytes’s record, you are responsible to provide support service to your end customers for the Services.

Exabytes will not provide any form of support service to your end customers for the Services.
“Exabytes Reseller Program” is a program where you can set your own price and sell the Services to your end customers. The “Services” are products or services made available by Exabytes on www.exabytes.my.

Why Choose Exabytes

Your complete AI, Business App, Cloud, Digital and Ecommerce solutions provider

SEA's Leading AI-Powered Digital Solutions Company

26+ years. 160,000+ businesses. Southeast Asia's most recognised name in digital infrastructure and AI solutions.

Not Just Hosting. Your Growth Partner

We deliver the full stack — infrastructure, apps, commerce, security, and AI — under one roof, with one support team.

Always Ahead

We bring the latest in AI, cloud, and digital tools to you — so your business never falls behind.

Your Success is Our Benchmark

We measure performance by your outcomes. That's why our clients stay, scale, and refer.

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