Your Asia Linux Managed Dedicated Servers are hosted in our TIER 3 Malaysia Data Center. Our dedicated servers have gone through reengineering process to serve your customers with optimum speed. Best for application/businesses based in Asia Pacific Region. Let it be Singapore Dedicated Server, Indonesia Dedicated Server, Malaysia Dedicated Server or even US Dedicated Server, shall enjoy reliability and full redundancy, server backup, 24/7/365 support.
Where is my server hosted?
Your server by default will be in Kuala Lumpur Exabytes Data Malaysia. It’s an award-winning data centre.
How does the BUY 2 GET 1 FREE Promo works?
Sign up for any two server plans and you will be entitled to a FREE server. The specifications of the FREE server are based on the lower server plan signed up.
Example: Linux Economy and Linux Value
Get FREE – Linux Economy
Example: Linux Economy and Linux Economy
Get FREE – Linux Economy
How long is the duration for BUY 2 GET 1 FREE plan?
For the FREE server plan, duration will be based on the lowest plan signed up.
Example: Linux Economy (Annually) and Linux Value (3 Months)
Get FREE – Linux Value (3 Months)
Will I get root access to my own server?
Yes. You will have the root access and total control of your own server.
How long does it take before my server can run in full action?
It depends on the dedicated server package that you purchase. Instant dedicated server will be ready within ONE working day (terms and conditions apply) whereas other dedicated server setup will take 3 – 14 working days depending on the hardware availability.
If I have complete control of my server, can I have adult content in my website?
Yes. But the adult contents need to be legal.
Do you provide any type of support for this plan?
Yes. We offer Free 24 x 7 x 365 First Level Technical Support. Our support team is working on shifts 24 x 7 x 365 including public holidays and is ready to assists you any time. Our Support Team can be reached by creating a Helpdesk Ticket at http://support.exabytes.com.my/.
How can I maintain and manage my server?
You will be given a Remote Desktop login for Windows server and SSH Login for Linux server.
Can I visit the data centre for application maintenance?
Due to restrictive security rules in our data center, dedicated server customers are not allowed to visit. If you have any maintenance issues, please contact our technical support team.
Who should be held responsible should there be a hardware failure?
Exabytes will take full responsibility and replace all hardware failures (if any), free of charge.
- Discounted Domain Offer may be subject to changes without prior notice.
- Promotion price is applicable to new registration only. For renewal, the price will be reverted to default price.
- Our Dedicated Server will be hosted in Exabytes Data Center.
- For malaysia, 80% of the bandwidth 100Mbit/s of Internet Connection is allocated for Local (Malaysia) access while the remaining 20% is allocated for International access.
- If you choose Singapore/Indonesia/US, it works the same. 80% bandwidth will be prior to data centre location, the remaining 20% will be served to international access.
- 4 hours setup time guarantee only applies to business hours.
- Instant Dedicated Server only available for CentOS(64bits) and Windows Server 2012 Standard Edition(64bits).
- Service cancellation need to be made 30 days in advance.
- You do agree to our terms of service available here.
- For more enquiries, please contact us.